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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
General information about the service
How to sell in foreign marketplaces with One Fulfillment by Allegro
In One Fulfillment by Allegro, we process orders your buyers place not only on allegro.pl, but also on allegro.cz, allegro.sk, and allegro.hu. Learn how it works and share your offers with buyers abroad.
What offer sharing is all about
Our rule is: list once — sell everywhere. If you want to sell in foreign marketplaces, you do not need to list new offers. All you need to do is submit them for sharing. Once you do it, we check whether they meet all requirements. The verification process usually takes a couple of minutes. If you submit several offers at the same time, we may need more time to process them.
In foreign marketplaces, you can share offers
- listed on a business account with at least Neutral sales quality level
- that do not contain products that cannot be sold in a given marketplace
- that are available to customers with regular accounts
- that come in the buy now format
- that are not charity offers, auctions, or classifieds
- that are linked to the Allegro Product Catalog or are product sets
- where you enabled international delivery options — at least one for each marketplace you want to share them in
- that have been automatically or manually translated into the language of a given marketplace — except offers listed in those categories
- where you provide prices in the currency of a given marketplace
- that are listed in categories available in the particular foreign marketplace.
How you can meet the requirements
You have already met some of them — as they are the entry requirements for joining One Fulfillment. They involve holding a business account, the sales format of offers, and linking products to the Product Catalog. You can meet the remaining requirements through the options we enable on Allegro or within One Fulfillment.
- To make your offers available to customers with regular accounts, go to the listing form and tick the all customers option in the Who can purchase the offer section.
- When you decide to make an offer available in foreign marketplaces, we will check whether it has been translated. If not, we will translate it automatically.
- While sharing offers in a foreign marketplace, you will decide whether to enter your price manually or enable the Price Converter.
- To sell in foreign marketplaces, add a shipping price list with international delivery options to your offers. You only need to select the One Fulfillment International shipping price list when creating or editing offers in the Delivery and Payment section.
What international delivery options we will add to your offers
No matter if you decide to share your offers in Czechia, Slovakia, or Hungary — we will automatically add all international delivery options available in One Fulfillment to your offers. Those are:
- Allegro DPD Courier Czechia
- Allegro DPD Courier Slovakia
- Allegro DPD Courier Hungary
- Allegro International Courier Czechia.
In addition, if you list offers with products that can be dispatched to a pick-up point or a parcel locker, we will add to them the following delivery options:
- Allegro International Pick-up Point Czechia
- Allegro International Parcel Lockers Czechia
- Allegro Dispatch from Poland to Czechia — Packeta Pick-up Point
- Allegro Dispatch from Poland to Czechia — Packeta Parcel Lockers
- Allegro Dispatch from Poland to Slovakia — Packeta Pick-up Point
- Allegro Dispatch from Poland to Slovakia — Packeta Parcel Lockers
- Allegro Dispatch from Poland to Hungary — Packeta Pick-up Point
- Allegro Dispatch from Poland to Hungary — Packeta Parcel Lockers.
Once we have added those delivery options to your offers:
- Czech buyers will see your offers on allegro.cz
- Slovak buyers will see your offers on allegro.sk
- Hungarian buyers will see your offers on allegro.hu
- buyers on allegro.pl will place orders with delivery to Czechia, Slovakia, and Hungary.
Each of those options is available within Allegro Smart! on allegro.cz, allegro.sk, and allegro.hu.
Below, you can check the delivery cost of those options.
Allegro DPD Courier Czechia
Delivery outside Allegro Smart!
- 99 CZK — purchases made on allegro.cz
- 18.99 PLN — purchases made on allegro.pl
Delivery within Allegro Smart!
The price you pay for the Allegro Smart! parcel depends on the order value. Check the details in the table below.
| order value | fee |
|---|---|
| from 200 to 298.99 CZK | fee 19.29 CZK |
| from 299 to 398.99 CZK | fee 19.29 CZK |
| from 399 to 498.99 CZK | fee 19.29 CZK |
| from 499 to 698.99 CZK | fee 28.09 CZK |
| from 699 to 998.99 CZK | fee 47.99 CZK |
| from 999 CZK | fee 63.49 CZK |
Allegro DPD Courier Slovakia
Delivery outside Allegro Smart!
- 3.49 EUR — for purchases made on allegro.sk
- 18.99 PLN — purchases made on allegro.pl
Delivery within Allegro Smart!
The price you pay for the Allegro Smart! parcel depends on the order value. Check the details in the table below.
| order value | fee |
|---|---|
| from 8.90 to 12.89 EUR | fee 0.79 EUR |
| from 12.90 to 15.89 EUR | fee 0.79 EUR |
| from 15.90 to 21.89 EUR | fee 0.79 EUR |
| from 21.90 to 29.89 EUR | fee 1.19 EUR |
| from 29.90 to 49.89 EUR | fee 1.99 EUR |
| from 49.90 EUR | fee 2.59 EUR |
Allegro International Czechia
Delivery outside Allegro Smart!
| Allegro International Courier Czechia | Allegro International Pick-up Point Czechia | Allegro International Parcel Lockers Czechia | |
|---|---|---|---|
| purchases made on allegro.cz | Allegro International Courier Czechia 99 CZK |
Allegro International Pick-up Point Czechia 59 CZK |
Allegro International Parcel Lockers Czechia 49 CZK |
| purchases made on allegro.pll | Allegro International Courier Czechia 18.99 PLN |
Allegro International Pick-up Point Czechia 10.99 PLN |
Allegro International Parcel Lockers Czechia 9.99 PLN |
Delivery within Allegro Smart!
The price you pay for the Allegro Smart! parcel depends on the order value. Check the details in the table below.
| order value | Allegro International Courier Czechia | Allegro International Pick-up Point Czechia | Allegro International Parcel Lockers Czechia |
|---|---|---|---|
| from 200 to 298.99 CZK | Allegro International Courier Czechia 19.29 CZK |
Allegro International Pick-up Point Czechia 8.79 CZK |
Allegro International Parcel Lockers Czechia 8.79 CZK |
| from 299 to 398.99 CZK | Allegro International Courier Czechia 19.29 CZK |
Allegro International Pick-up Point Czechia 11.59 CZK |
Allegro International Parcel Lockers Czechia 11.59 CZK |
| from 399 to 498.99 CZK | Allegro International Courier Czechia 19.29 CZK |
Allegro International Pick-up Point Czechia 15.99 CZK |
Allegro International Parcel Lockers Czechia 15.99 CZK |
| from 499 to 698.99 CZK | Allegro International Courier Czechia 28.09 CZK |
Allegro International Pick-up Point Czechia 22.09 CZK |
Allegro International Parcel Lockers Czechia 22.09 CZK |
| from 699 to 998.99 CZK | Allegro International Courier Czechia 47.99 CZK |
Allegro International Pick-up Point Czechia 36.99 CZK |
Allegro International Parcel Lockers Czechia 36.99 CZK |
| from 999 CZK | Allegro International Courier Czechia 63.49 CZK |
Allegro International Pick-up Point Czechia 47.99 CZK |
Allegro International Parcel Lockers Czechia 47.99 CZK |
Allegro Dispatch from Poland to Czechia Packeta
Delivery outside Allegro Smart!
For an order placed outside Smart! and dispatched with Allegro Dispatch from Poland to Czechia — Packeta Pick-up Point and Allegro Dispatch from Poland to Czechia — Packeta Parcel Lockers, you will pay:
- 59 CZK — for purchases made on allegro.cz
- 10.99 PLN — for purchases made on allegro.pl.
Delivery within Allegro Smart!
The price you pay for the Allegro Smart! parcel depends on the order value. Check the details in the table below.
| order value | fee |
|---|---|
| from 200 to 298.99 CZK | fee 8.79 CZK |
| from 299 to 398.99 CZK | fee 11.59 CZK |
| from 399 to 498.99 CZK | fee 15.99 CZK |
| from 499 to 698.99 CZK | fee 22.09 CZK |
| from 699 to 998.99 CZK | fee 36.99 CZK |
| from 999 CZK | fee 47.99 CZK |
Allegro Dispatch from Poland to Slovakia Packeta
Delivery outside Allegro Smart!
For an order placed outside Smart! and dispatched with Allegro Dispatch from Poland to Slovakia — Packeta Pick-up Point and Allegro Dispatch from Poland to Slovakia — Packeta Parcel Lockers, you will pay:
- 2.39 EUR — for purchases made on allegro.sk
- 10.99 PLN — for purchases made on allegro.pl.
Delivery within Allegro Smart!
The price you pay for the Allegro Smart! parcel depends on the order value. Check the details in the table below.
| order value | fee |
|---|---|
| from 8.90 to 12.89 EUR | fee 0.39 EUR |
| from 12.90 to 15.89 EUR | fee 0.49 EUR |
| from 15.90 to 21.89 EUR | fee 0.69 EUR |
| from 21.90 to 29.89 EUR | fee 0.89 EUR |
| from 29.90 to 49.89 EUR | fee 1.49 EUR |
| from 49.90 EUR | fee 1.99 EUR |
Allegro Dispatch from Poland to Hungary Packeta
Delivery outside Allegro Smart!
For an order placed outside Smart! and dispatched with Allegro Dispatch from Poland to Hungary — Packeta Pick-up Point and Allegro Dispatch from Poland to Hungary — Packeta Parcel Lockers, you will pay:
- 690 HUF — for purchases made on allegro.hu
- 15.99 PLN — for purchases made on allegro.pl.
Delivery within Allegro Smart!
The price you pay for the Allegro Smart! parcel depends on the order value. Check the details in the table below.
| order value | Allegro Smart! parcel cost |
|---|---|
| from 3,500 to 4,499 HUF | Allegro Smart! parcel cost 150 HUF |
| from 4,500 to 5,499 HUF | Allegro Smart! parcel cost 190 HUF |
| from 5,500 to 7,499 HUF | Allegro Smart! parcel cost 260 HUF |
| from 7,500 to 10,999 HUF | Allegro Smart! parcel cost 360 HUF |
| from 11,000 to 17,999 HUF | Allegro Smart! parcel cost 600 HUF |
| from 18,000 HUF | Allegro Smart! parcel cost 780 HUF |
How to share offers in a foreign marketplace
You can do it:
- in the listing form, or
- in the My Assortment tab.
In the listing form
You only need to select the One Fulfillment International shipping price list in the Delivery and Payment section. Then, we will add delivery options to Poland, Czechia, Slovakia, and Hungary to that offer. It means that if the offer meets the requirements, we will display it on allegro.cz, allegro.sk, and allegro.hu.
When you select the One Fulfillment International shipping price list, you will see the additional part in the Price section. There, you can set the price in the relevant currency. Set the price in PLN first.
The Price Converter option is checked by default. If you want to, you can set the price manually. To do that, uncheck the Price Converter option and enter your own price.
Next, finalize listing the offer in a standard way.
In the My Assortment tab
To submit offers for sharing:
- check selected offers
- on the bottom bulk editing bar, select Sales policy, and then Shipping price list
- select the One Fulfillment International shipping price list
- click [next], and then [save and share offers].
We will automatically submit offers for sharing in foreign marketplaces and enable the default Price Converter pricing rule in them.
To check the verification status, use the market filter and select the name of the marketplace where you share a given offer. If the offer verification status is rejected, you will see a message complete missing information displayed below it. Click it and see detailed tips on what you can improve.
How we handle orders placed in foreign marketplaces
We handle orders placed in foreign marketplaces just like orders placed on allegro.pl. Learn more about it in our article.
It means when you sell in a foreign marketplace, most One Fulfillment functionalities, tools, and processes work as usual. You can create ASNs, withdraw products, or check your stock in a regular way. To make selling in the foreign marketplaces easier for you, we will also add a few new functionalities to your One Fulfillment account. Learn more about them below.
What we will change on your account when you start selling in foreign marketplaces
Payments from buyers
Buyers pay:
- in CZK — for purchases made on allegro.cz
- in EUR — for purchases made on allegro.sk
- in HUF — for purchases made on allegro.hu.
When you share offers in foreign marketplaces, in Allegro Finance, you will see payments from buyers both in the Polish and foreign currencies.
Returns
We handle returns made in foreign marketplaces just like the ones made on allegro.pl. To make it easier for you and foreign buyers:
- we will add to your account returns terms in the language of a given marketplace — based on the returns terms you specified in Polish
- we will issue refunds in the relevant currency. You should always have enough funds in Czech korunas, euros, and forints ― so that we can use it to refund the buyers. For that purpose, you can hold money for refunds in Allegro Finance.
- go to the Payment Refunds tab to check refund amounts in the currencies of all the marketplaces you share offers in.
Settlements
When you sell in foreign marketplaces, you settle with us:
- in PLN — for the One Fulfillment services and selling on allegro.pl
- in CZK — for selling on allegro.cz
- in EUR — for selling on allegro.sk
- in HUF — for selling on allegro.hu.
You can check detailed information about the fees for our services in the Settlements with Allegro tab. You will check settlements for each currency separately.
Compensation
Regardless of the sales market, we will issue compensation for damaged products in PLN — based on the net prices in the offer in the Polish marketplace.
Contact with buyers
We handle buyers from foreign marketplaces like customers on allegro.pl. It means that messages from them are distributed between you and us. We respond to messages distributed to us in the language of a given marketplace. You can use the translation option available in the Message Center.
My sales tab
Here, you can check sales statistics for each marketplace.
Summary of produced waste
When we pick and dispatch orders to your customers, we produce waste that should be registered. When you sell abroad, the waste you generate reaches other countries. You can generate a separate report for each delivery country in the Waste inventory tab.
Learn more about issues related to waste and packaging in Czechia, Slovakia, and Hungary.
How to prepare products for selling in the foreign marketplaces
To ship your products to Czechia, Slovakia, and Hungary, adapt them to the requirements of those countries. They may differ — depending on the type of product. Requirements concern mostly labels, leaflets, or markings available in the language of a given marketplace.
More information is available:
- in our articles
- on our page about foreign marketplaces
- at trade.gov.
Frequently asked questions
How to start using One Fulfillment by Allegro
You do not have to create a new account to use One Fulfillment by Allegro. Tools and features related to the service will be available on each of Allegro account — if you list at least one offer within One Fulfillment on it and accept the Terms & Conditions of the service.
What requirements you need to meet to join the service
You can join the service if you meet three requirements:
- you are a registered and active VAT payer in Poland
- you have a Polish Tax Identification Number (VAT PL) included in the so-called White List of VAT payers
- your business address in the One Fulfillment account settings matches the address from the White List of VAT payers.
We verify those conditions before you start selling within One Fulfillment. Then, we do it daily. Learn more.
How to launch One Fulfillment
You can do it in two ways, depending on if you already have an Allegro business account or not.
- If you already have an Allegro business account — go to the listing form and proceed with the steps to join One Fulfillment.
- If you do not have an Allegro account yet — create it.
You can find detailed instructions for both options later in the article.
How to launch the service if you have a business account
- In the My Sales tab, you can choose how you want to list offers:
- through the form
- with a file (up to 10,000 offers at once)
- through the API.
This article describes the first method.
- To use the listing form, click [list via form]. Then, select the product from the Allegro Product Catalog you want to sell.
- Decide how you would like to handle this product. To list an offer in One Fulfillment, select Let Allegro Warehouse handle this for me.
- When you list your first offer in One Fulfillment, you will see a list of information you can add. You only need to add it once.
- Start with accepting the One Fulfillment Terms & Conditions.
- Then, begin the verification of your VAT PL tax number.
- In the next step, you can provide instructions for the Allegro Warehouse. Decide what the Allegro Warehouse should do with your products. Determine if you want us to:
- return the withdrawn products to the address you provide. Enter the address to which we will return the products from the Allegro Warehouse. If you want, you can also provide your phone number and additional information (for example, the full address of your warehouse).
- dispose of the withdrawn products for a fee.
- Finally, click [save].
- Add and save a return policy.
Add and save a complaints policy.
Check whether we have set the sales policy on your account correctly. If you want to — change it or add a new one. All you need to do is click [see], and edit it and save the changes.
Done! You can proceed to listing an offer.
You can change the sales policy any time
You can do it in the following tabs:
- Returns Terms
- Complaints Terms
- Warranty Information
- Address for withdrawals from the Allegro Warehouse.
The changes you introduce to the Complaints Terms and Warranty Information will apply to both One Fulfillment and regular offers.
On the Returns Terms page, you can edit returns policies for both One Fulfillment offers and the offers that you dispatch yourself. To do this, select the relevant indicator when creating a returns policy.
Changes you make in the Address for withdrawals from the Allegro Warehouse tab will apply only to the One Fulfillment offers.
You can have a maximum of 2 offers that are the same on your accounts
You will be able to list up to 2 offers with a given product with the parameter New in one subcategory — regardless of the number of accounts you have. If you list multiple offers of the same product, we may terminate them.
How to join the service if you do not have an Allegro account yet
- Go to this page and click [create new account] — we will redirect you to the application form.
- Complete your company data and confirm your bank account with a quick online payment or standard transfer.
- Attach all the required files. Click [send all documents]. That is all! We will verify your company details and inform you about the verification result by email. This may take several days.
After a successful account verification, you can list your first offers. Check how to prepare them.
What is the difference between the One Fulfillment Account and the Allegro business account
One Fulfillment features most of the options and settings we provide on the Allegro business account. However, due to the nature of order management in the One Fulfillment by Allegro service, some of the functions you know are not available.
For example, in One Fulfillment:
- you cannot use the Sales break option or set your business hours — it is not necessary because we process your customers' orders no matter whether you work on that day. However, it is your task to provide customer service — for example, to answer questions about your product or to attach invoices to orders
- you cannot add shipping price lists and cannot set the way of calculating delivery costs — in One Fulfillment by Allegro we do it for you
- you cannot set the specific amount for free delivery
- you cannot offer your customers personal pick-up of their orders — it is not necessary because customers can order products with courier delivery to the address they specify
- you cannot set terms of the same-day dispatch — in One Fulfillment by Allegro we do it for you
- you cannot add additional services — services like home delivery or assembly are not available in One Fulfillment by Allegro
- you cannot disable the automatic refund of payment for a canceled order option — in One Fulfillment by Allegro, it is a default option.
In One Fulfillment, you can find many other features that are not available on the Allegro business account — for example, features regarding listing offers, creating ASNs, and checking the inventory.
What products do we handle in One Fulfillment by Allegro
You can find out whether we will handle a given product in One Fulfillment by Allegro from the guidelines in this article and messages that you can see in your account. Your Account Manager will also help you.
In One Fulfillment by Allegro we handle a certain group of products. We take into account both the Allegro Terms & Conditions and products' features.
You can learn whether we handle a given product in One Fulfillment by Allegro:
- from messages that you can see in your account — for example, when listing an offer. If the product you want to list does not meet the service terms, we may let you know about it by through a message.
- from the guidelines in this article. When you list an offer or create an ASN, we are unable to verify all the factors that can exclude your products from the service. That is why you should read the guidelines below.
- from your Account Manager — they will help you identify products that we handle in the service.
What products you can ship to the Allegro Warehouse
- products that comply with the Allegro Terms and Conditions. To learn more about them, check the article on forbidden and restricted items and Appendix No. 1 to the Allegro Terms & Conditions
- brand new products, for example, products in original and sealed packaging protected against spilling and leaking
- products linked to other products from the Allegro Product Catalog
- products with the correct and official EAN (GTIN)
- products that can be stored at room temperature
- products with a minimum shelf life of no less than 120 days from the date of acceptance to the Allegro Warehouse
- selected dangerous products described in our article
- products that are not labeled as dangerous
- products that meet the following size, weight and volume requirements .
| requirements | maximum value for one unit with individual packaging |
|---|---|
| size | maximum value for one unit with individual packaging 600 x 400 x 320 mm - the height of products that are stored vertically (like liquids) cannot exceed 400 mm. |
| weight | maximum value for one unit with individual packaging 17.7 kg - product's actual weight is product's real weight with unit packaging. |
| volume | maximum value for one unit with individual packaging 76.8 l (0.0768 m3) |
Fragile products
You can ship fragile products and products that need to be handled with care to the Allegro Warehouse only if you pack them in a way protecting them from any possible damage. To learn how to do it, check our article about preparing products for shipment.
Batteries and devices containing batteries
You can ship lithium batteries and devices containing them to the Allegro Warehouse if they meet the requirements of the special provision 188 of section 3.3 of the ADR Agreement (available only in Polish), that is:
- their manufacturers and distributors publish the summary of UN 38.3 tests. You do not have to attach a copy of such summary to the parcel but you should have access to it — so that you can share it with us if necessary. It can, for example, be in an electronic form — a file or a link to a website.
- are new and properly packed and labeled. Learn more about it in our article about preparing products for shipment.
- do not exceed limits for cells and batteries/rechargable batteries that you can find in the tables below.
| battery type | maximum lithium content |
|---|---|
| lithium cells with metallic lithium | maximum lithium content 1 g |
| batteries/rechargable batteries with metallic lithium | maximum lithium content 2 g |
| battery type | maximum power |
|---|---|
| lithium-ion cells | maximum power 20 Wh |
| lithium-ion batteries/rechargable batteries | maximum power 100 Wh |
Manufacturers usually provide the capacity of lithium-ion batteries in milliampere-hours (mAh). That is why if you want to convert this value to watt-hours, use the following formula:
Milli-ampere hours (mAh) x maximum voltage (V) / 1000 = watt-hours (Wh)
Learn more about shipping batteries and devices containing batteries in the ADR Agreement (available only in Polish) or from an ADR consultant.
Chemicals
You can ship chemicals to the Allegro Warehouse if they are not dangerous and not labeled with the following symbols.
Dangerous products may include :
- aerosols
- alcohol-based fragrance
- toilet cleaners
- fabric bleaches
- solvents
- flammable varnishes
- fireworks.
So, if you sell these types of products, make sure that they are not labeled as dangerous. If your product is labeled with one of the symbols listed above, we cannot accept it for storage at the Allegro Warehouse.
Products with the GHS07 pictogram
You can ship to the Allegro Warehouse products labeled with the GHS07 pictogram (the image with an exclamation mark). This pictogram is often placed, for example, on washing powders or dish soaps.
However, before you ship such products to the Allegro Warehouse, make sure that they are not labeled with other symbols — neither on the unit packaging nor on the external packaging. If they are labeled with any of the symbols listed here, we cannot accept them for storage.
The only exception is the GHS05 pictogram (the image with a corrosive substance) — we can accept such products for storage at the Allegro Warehouse. A single product can be labeled with two pictograms — GHS07 and GHS05. We accept such products for storage at the Allegro Warehouse.
Products with the GHS05 pictogram
You can ship to the Allegro Warehouse products labeled with the GHS05 pictogram (the image with a corrosive substance). This pictogram can be placed, for example, on packages of dishwasher tablets.
How to ship such products to the Allegro Warehouse
- Make sure that they are not labeled with other pictograms and symbols — neither on the unit packaging nor on the external packaging. If they are — we cannot accept them for storage. However, if you ship them to the warehouse — we will oblige you to arrange their collection and transport. If you fail to do that within 30 days — we will dispose of them at your expense.
The exception is the GHS07 pictogram (the image with an exclamation mark) — we accept products labeled with it for storage at the Allegro Warehouse. A single product can be labeled with two pictograms — GHS07 and GHS05. We accept such products for storage at the Allegro Warehouse.
- You should inform us in advance that you plan to ship such products to the warehouse — send us a message at hazmat.onefulfillment@allegro.pl. The message should contain:
- EAN codes of those products
- information about the weight of their unit packages
- information about the number of units.
We will treat your message only as a notification — we will not respond to it.
- Create a separate ASN for those products and ship them to the Allegro Warehouse accordingly.
We can only store a specified number of units of products with the GHS05 pictogram at the warehouse. If we use up the maximum storage limit for such products, we will let you know by email that we have stopped accepting deliveries. From that moment we will not accept any new delivery containing such products — unless you had created the ASN before we informed you about not accepting deliveries.
What products we do not handle in One Fulfillment by Allegro
Due to the nature of the service, One Fulfillment by Allegro does not handle certain groups of products that you can sell on Allegro. These products include:
- custom-made items, for example, personalized gadgets
- products sent electronically, such as E-books and e-tickets
- OTC medication for humans and animals
- products that do not comply with the guidelines we provide in this article
- alcoholic beverages
- tobacco, electronic cigarettes, heaters and their parts
- dangerous products with the following pictograms on the unit or bulk packaging:
Frequently Asked Questions
My product was rejected at the Allegro Warehouse. Why?
There may be several reasons for that. The Allegro Warehouse does not accept products that do not comply with the requirements featured above, are damaged, or miss an ASN.
If you want to know why we rejected a given product, download the report of differences in products. To do it, open the List of notices tab and click the selected notice. You will open the Details of Advance ship notice tab and you will see the [report of differences in products] button. Click it to generate the report. If the report does not answer your questions, contact your Account Manager.
What happens with products that are not accepted for storage at the Allegro Warehouse?
We send them back to you at your expense — as per the One Fulfillment by Allegro Terms & Conditions .
Do you measure products before accepting them for storage at the Allegro Warehouse?
Yes, we check the size and weight of every product that you ship to the warehouse. This is how we make sure that the given product meets the size and weight requirements.
When we measure the product, we take into consideration all of its elements — also those that protrude (when the product is not a cube with a typical size). In accordance with the One Fulfillment by Allegro Terms & Conditions , we rely on our measurement regarding size, weight, and volume. If on receiving the product we find that it does not meet our size requirements, we will ship it back to you at your expense.
What you can find on your account within One Fulfillment
Learn about the features and tabs you can use within the service.
On your account, you can access the My sales tab, which also contains sections related to selling within One Fulfillment. In the Sales Center, you can also find direct links to tabs that allow you to use One Fulfillment and manage products there. They will be visible once you create at least one offer within One Fulfillment.
What you can find in the My sales tab
If your sales in the service are active, you can see additional sections and hints related to One Fulfillment in the My sales tab.
In the section called:
- Daily tasks — you will find additional tasks to complete, related to issuing invoices for orders or products in stock for which there are no offers, or reminders about products for which offers have expired.
- ASNs — you will find some of the information available in the ASN list tab. For example, you can check whether there have been any shipment discrepancies this month. Here, we also display hints about your products that may soon be out of stock. You will find the same recommendations in the My stock tab. This helps you manage product deliveries to the warehouse even more effectively. When you click [create ASN], we will redirect you to the notice generating form. Learn more about the ASN list tab.
- Stock — you will find some of the information available in the My stock tab. For example, you can check how many of your products stored in our warehouse are not fit for sale. Here, we also display suggestions for your products that we have been storing for a long time. You will find the same recommendations in the My stock tab. It helps you take quick action to reduce your product storage fees. Learn more about the My stock tab.
- Offer sales — you will find hints regarding your product sales.
One Fulfillment by Allegro — delivery options available within the service
Check what delivery options your customers can use within One Fulfillment by Allegro.
Delivery options in the One Fulfillment PL shipping price list:
- Allegro One (Point, Box)
- Allegro One (Point, Box, Courier) — only delivery options paid for in advance
- Allegro ORLEN Paczka Parcel Locker
- Allegro ORLEN Paczka Pick-up Point
- Allegro DHL BOX 24/7 Parcel Locker
- Allegro DHL Pickup
- Allegro Paczkomaty InPost
- Allegro DPD Courier
- Allegro DHL Courier.
Delivery options in the One Fulfillment International shipping price list:
- Allegro One (Point, Box)
- Allegro One (Point, Box, Courier) — only delivery options paid for in advance
- Allegro ORLEN Paczka Parcel Locker
- Allegro ORLEN Paczka Pick-up Point
- Allegro DHL BOX 24/7 Parcel Locker
- Allegro DHL Pickup
- Allegro Paczkomaty InPost
- Allegro DPD Courier
- Allegro DHL Courier
- Allegro DPD Courier Czechia and Allegro DPD Courier Slovakia
- Allegro DPD Courier Slovakia
- Allegro DPD Courier Hungary
- Allegro International Czechia
- Allegro Packeta — dispatch from Poland to Czechia
- Allegro Packeta — dispatch from Poland to Slovakia.
The fees for those delivery options are listed in Appendix no. 4 to the Allegro Terms & Conditions, and for One by Allegro delivery options — in the service price list (available in Polish).
The fees for additional services mentioned in Section V of Appendix no. 4 to the Allegro Terms & Conditions, as well as in the Allegro.pl service price list are included in One Fulfillment — we do not charge you additional costs for them.
In the event of damage in transit or at the Allegro Warehouse, we will return the net value (as in the offer) of the damaged product. You do not have to file a complaint with the carrier.
Go to this article to learn more about calculating delivery costs on Allegro.
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