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What products do we handle in One Fulfillment by Allegro
You can find out whether we will handle a given product in One Fulfillment by Allegro from the guidelines in this article and messages that you can see in your account. Your Account Manager will also help you.
In One Fulfillment by Allegro we handle a certain group of products. We take into account both the Allegro Terms & Conditions and products' features.
You can learn whether we handle a given product in One Fulfillment by Allegro:
- from messages that you can see in your account — for example, when listing an offer. If the product you want to list does not meet the service terms, we may let you know about it by through a message.
- from the guidelines in this article. When you list an offer or create an ASN, we are unable to verify all the factors that can exclude your products from the service. That is why you should read the guidelines below.
- from your Account Manager — they will help you identify products that we handle in the service.
What products you can ship to the Allegro Warehouse
- products that comply with the Allegro Terms and Conditions. To learn more about them, check the article on forbidden and restricted items and Appendix No. 1 to the Allegro Terms & Conditions
- brand new products, for example, products in original and sealed packaging protected against spilling and leaking
- products linked to other products from the Allegro Product Catalog
- products with the correct and official EAN (GTIN)
- products that can be stored at room temperature
- products with a minimum shelf life of no less than 120 days from the date of acceptance to the Allegro Warehouse
- selected dangerous products described in our article
- products that are not labeled as dangerous
- products that meet the following size, weight and volume requirements .
| requirements | maximum value for one unit with individual packaging |
|---|---|
| size | maximum value for one unit with individual packaging 600 x 400 x 320 mm - the height of products that are stored vertically (like liquids) cannot exceed 400 mm. |
| weight | maximum value for one unit with individual packaging 17.7 kg - product's actual weight is product's real weight with unit packaging. |
| volume | maximum value for one unit with individual packaging 76.8 l (0.0768 m3) |
You can ship fragile products and products that need to be handled with care to the Allegro Warehouse only if you pack them in a way protecting them from any possible damage. To learn how to do it, check our article about preparing products for shipment.
You can ship lithium batteries and devices containing them to the Allegro Warehouse if they meet the requirements of the special provision 188 of section 3.3 of the ADR Agreement (available only in Polish), that is:
- their manufacturers and distributors publish the summary of UN 38.3 tests. You do not have to attach a copy of such summary to the parcel but you should have access to it — so that you can share it with us if necessary. It can, for example, be in an electronic form — a file or a link to a website.
- are new and properly packed and labeled. Learn more about it in our article about preparing products for shipment.
- do not exceed limits for cells and batteries/rechargable batteries that you can find in the tables below.
| battery type | maximum lithium content |
|---|---|
| lithium cells with metallic lithium | maximum lithium content 1 g |
| batteries/rechargable batteries with metallic lithium | maximum lithium content 2 g |
| battery type | maximum power |
|---|---|
| lithium-ion cells | maximum power 20 Wh |
| lithium-ion batteries/rechargable batteries | maximum power 100 Wh |
Manufacturers usually provide the capacity of lithium-ion batteries in milliampere-hours (mAh). That is why if you want to convert this value to watt-hours, use the following formula:
Milli-ampere hours (mAh) x maximum voltage (V) / 1000 = watt-hours (Wh)
Learn more about shipping batteries and devices containing batteries in the ADR Agreement (available only in Polish) or from an ADR consultant.
You can ship chemicals to the Allegro Warehouse if they are not dangerous and not labeled with the following symbols.
Dangerous products may include :
- aerosols
- alcohol-based fragrance
- toilet cleaners
- fabric bleaches
- solvents
- flammable varnishes
- fireworks.
So, if you sell these types of products, make sure that they are not labeled as dangerous. If your product is labeled with one of the symbols listed above, we cannot accept it for storage at the Allegro Warehouse.
You can ship to the Allegro Warehouse products labeled with the GHS07 pictogram (the image with an exclamation mark). This pictogram is often placed, for example, on washing powders or dish soaps.
However, before you ship such products to the Allegro Warehouse, make sure that they are not labeled with other symbols — neither on the unit packaging nor on the external packaging. If they are labeled with any of the symbols listed here, we cannot accept them for storage.
The only exception is the GHS05 pictogram (the image with a corrosive substance) — we can accept such products for storage at the Allegro Warehouse. A single product can be labeled with two pictograms — GHS07 and GHS05. We accept such products for storage at the Allegro Warehouse.
You can ship to the Allegro Warehouse products labeled with the GHS05 pictogram (the image with a corrosive substance). This pictogram can be placed, for example, on packages of dishwasher tablets.
How to ship such products to the Allegro Warehouse
- Make sure that they are not labeled with other pictograms and symbols — neither on the unit packaging nor on the external packaging. If they are — we cannot accept them for storage. However, if you ship them to the warehouse — we will oblige you to arrange their collection and transport. If you fail to do that within 30 days — we will dispose of them at your expense.
The exception is the GHS07 pictogram (the image with an exclamation mark) — we accept products labeled with it for storage at the Allegro Warehouse. A single product can be labeled with two pictograms — GHS07 and GHS05. We accept such products for storage at the Allegro Warehouse.
- You should inform us in advance that you plan to ship such products to the warehouse — send us a message at hazmat.onefulfillment@allegro.pl. The message should contain:
- EAN codes of those products
- information about the weight of their unit packages
- information about the number of units.
We will treat your message only as a notification — we will not respond to it.
- Create a separate ASN for those products and ship them to the Allegro Warehouse accordingly.
We can only store a specified number of units of products with the GHS05 pictogram at the warehouse. If we use up the maximum storage limit for such products, we will let you know by email that we have stopped accepting deliveries. From that moment we will not accept any new delivery containing such products — unless you had created the ASN before we informed you about not accepting deliveries.
What products we do not handle in One Fulfillment by Allegro
Due to the nature of the service, One Fulfillment by Allegro does not handle certain groups of products that you can sell on Allegro. These products include:
- custom-made items, for example, personalized gadgets
- products sent electronically, such as E-books and e-tickets
- OTC medication for humans and animals
- products that do not comply with the guidelines we provide in this article
- dangerous products with the following pictograms on the unit or bulk packaging:
Frequently Asked Questions
There may be several reasons for that. The Allegro Warehouse does not accept products that do not comply with the requirements featured above, are damaged, or miss an ASN.
If you want to know why we rejected a given product, download the report of differences in products. To do it, open the List of notices tab and click the selected notice. You will open the Details of Advance ship notice tab and you will see the [report of differences in products] button. Click it to generate the report. If the report does not answer your questions, contact your Account Manager.
We send them back to you at your expense — as per the One Fulfillment by Allegro Terms & Conditions .
Yes, we check the size and weight of every product that you ship to the warehouse. This is how we make sure that the given product meets the size and weight requirements.
When we measure the product, we take into consideration all of its elements — also those that protrude (when the product is not a cube with a typical size). In accordance with the One Fulfillment by Allegro Terms & Conditions , we rely on our measurement regarding size, weight, and volume. If on receiving the product we find that it does not meet our size requirements, we will ship it back to you at your expense.
