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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
News
- On March 24, we added all sellers registered on allegro.cz, allegro.sk, and allegro.hu to the program. Learn more.
- On March 24, we will add all sellers registered on allegro.cz, allegro.sk, and allegro.hu to the program. Learn more.
- If a customer selects I suspect that the product is not genuine as the reason for their rating, we will not display it on the Rating list. Check the details.
- The Knowledge base contains all kinds of educational materials related to sales quality. It features articles, courses, Allegro Academy videos, and more.
- Check the details of the changes.
- That means you can respond to messages received on December 24 until the end of December 27.
- As announced, from today, we do not grant points in the Buyer satisfaction metric. We have removed it from the My Sales Quality dashboard.
- On November 13, we will remove the Buyer satisfaction metric from the My Sales Quality dashboard. From that day on, we will not grant points in that metric.
- We are working on solutions that will minimize the impact of the floods on selling on Allegro. See what we have done so far.
- Starting today, we will automatically exclude negative ratings that result from the carrier's delay
- We have been observing a difficult hydrological situation for a few days. We are aware that it has affected many residents of Poland, Czechia, and Slovakia. Entrepreneurs who sell on Allegro are among them.
- That way we adjusted the scores to the behavior of customers from Czechia and Slovakia. You will have the chance to gain more points for ratings and recommendations from Czech and Slovak buyers.
- From today, customers can only remove ratings if they indicate a reason for their decision. Learn more.
- We will change the way we calculate points in the following metrics: Recommendations from buyers and Buyer satisfaction. We will grant points depending on the marketplace where the buyer made the purchase.
- We will automatically exclude from your sales quality the first negative rating you will get after the change. We will exclude each new negative rating at least 30 days after excluding the previous one.
Newest articles
- Category:Help for sellersDelivery and Smart!Fast deliveriesWarehouses tabIn the Warehouses tab, we have gathered information about the addresses and opening hours of your warehouses. Learn why we need that information and how you can edit it.
- Category:Help for sellersDelivery and Smart!One Fulfillment by AllegroOffer listing and shipping products to the Allegro WarehouseOn your One Fulfillment account, you can sell products sets and your own sets. Learn how they differ and how to prepare offers.
- Category:Help for sellersProductsRules regarding offers and productsSpecial rules and sales hints for various productsIf you want to list offers with dermocosmetics, make sure you select the right category. This will help buyers find exactly what they are looking for.
