We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (16 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
News
- After announcing the planned changes, we have received a lot of valuable feedback from you. Based on it, we have prepared an updated version that will be more suited to the sellers' needs.
- In the Timely responses metric, we do not yet include questions buyers asked you using the Ask about purchase option. We will start doing that after June 1.
- You can already learn more about these changes and check how they may affect your score.
- From today, a new tab allows you to check which legal requirements you may be subject to and adjust your sales to changes in the law.
- We have fixed the error, and the process is now working correctly. Learn more.
- Due to a technical issue, we cannot automatically exclude from your statistics the orders for which the buyer has requested a later dispatch. However, we can still do it at your request — when you contact us and indicate specific orders.
- If we impose restrictions on seller or buyer accounts, we notify them via email. Starting today, sellers can also find information about any potential restrictions in a new tab.
- See what conditions an order needs to meet to be automatically excluded from your statistics.
- Learn how we will calculate points for Timely responses, Average response time, On-time dispatch, and Fast dispatch.
- From now on, we will exclude orders delayed due to the carrier's fault from your statistics more easily and quickly. Thanks to the new solutions, you will be able to achieve better results in sales quality.
- On that day, we will remove certain metrics, change the way we calculate points in some of them, and reduce the number of sales quality levels. Keep reading to learn more.
- Starting today, you can browse your ratings and comments from buyers even faster and more conveniently. Learn more.
- From June 4, due to a technical error, we were calculating the points in the On-time dispatch and Fast dispatch metrics according to a method different than we had announced. Today we fixed that error. Read below how we calculate points in both of those sales quality metrics from July 21.
- On July 21, we will change one of the conditions for granting points in the Fast dispatch metric. Learn more.
- On June 4, we changed the way we grant points in the On-time dispatch and Fast dispatch metrics. This change will increase your chances of achieving better results in sales quality.
Newest articles
- Category:Help for sellersDelivery and Smart!Shipping price lists and parcel dispatchShipping price lists — settingsA custom price list is one that you create and keep up to date yourself.
- Category:Help for sellersInternational salesRules of international salesRules and obligations in international salesBefore introducing products such as empty flash drives, CDs, DVDs, printers, or copiers to foreign marketplaces — get familiar with the legal aspects of selling such devices in Hungary, Czechia, and Slovakia.
- Category:Help for sellersGrow your salesCampaigns and programsAbout campaigns and partner programsApp only is a permanent promotional program. It may help you grow your sales among buyers who make purchases in the Allegro app. See the details.
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