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By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (16 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
News
- From today, a new tab allows you to check which legal requirements you may be subject to and adjust your sales to changes in the law.
- We have fixed the error, and the process is now working correctly. Learn more.
- Due to a technical issue, we cannot automatically exclude from your statistics the orders for which the buyer has requested a later dispatch. However, we can still do it at your request — when you contact us and indicate specific orders.
- If we impose restrictions on seller or buyer accounts, we notify them via email. Starting today, sellers can also find information about any potential restrictions in a new tab.
- See what conditions an order needs to meet to be automatically excluded from your statistics.
- Learn how we will calculate points for Timely responses, Average response time, On-time dispatch, and Fast dispatch.
- From now on, we will exclude orders delayed due to the carrier's fault from your statistics more easily and quickly. Thanks to the new solutions, you will be able to achieve better results in sales quality.
- On that day, we will remove certain metrics, change the way we calculate points in some of them, and reduce the number of sales quality levels. Keep reading to learn more.
- Starting today, you can browse your ratings and comments from buyers even faster and more conveniently. Learn more.
- From June 4, due to a technical error, we were calculating the points in the On-time dispatch and Fast dispatch metrics according to a method different than we had announced. Today we fixed that error. Read below how we calculate points in both of those sales quality metrics from July 21.
- On July 21, we will change one of the conditions for granting points in the Fast dispatch metric. Learn more.
- On June 4, we changed the way we grant points in the On-time dispatch and Fast dispatch metrics. This change will increase your chances of achieving better results in sales quality.
- On that day, we will change the way we grant points in the On-time dispatch and Fast dispatch metrics. This change will increase your chances of achieving better results in sales quality.
- As of today, buyers can select a new reason for the negative sales ratings: The received product was not new. Learn more.
- On March 24, we added all sellers registered on allegro.cz, allegro.sk, and allegro.hu to the program. Learn more.
Newest articles
- Category:Help for sellersOffer settingsListing offersAdditional information in offersSee how we help you sell on Allegro in line with regulations regarding packaging.
- Category:Help for sellersInternational salesInternational delivery optionsAllegro International delivery optionsAllegro International Slovakia is a delivery option from Poland to Slovakia that operates in cooperation with a local carrier — SPS. It allows you to enable 3 delivery options to Slovakia: courier delivery, delivery to parcel lockers, and delivery to pick-up points.
- Category:Help for sellersSales qualityMy Sales Quality dashboardThe Rules and restriction tabIn this tab, you can check current information about the restrictions we have imposed on your account. Among other things, you can learn which of these restrictions affects your sales quality level. You can also find information on selected legal regulations your sales might be subject to. We will guide you step by step on how to adjust your account and offers to them.
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