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By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (17 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
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Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
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News
- Learn what we have improved in the New results tab and why we are postponing changes to sales quality.
- After announcing the planned changes, we have received a lot of valuable feedback from you. Based on it, we have prepared an updated version that will be more suited to the sellers' needs.
- In the Timely responses metric, we do not yet include questions buyers asked you using the Ask about purchase option. We will start doing that after June 1.
- You can already learn more about these changes and check how they may affect your score.
- From today, a new tab allows you to check which legal requirements you may be subject to and adjust your sales to changes in the law.
- We have fixed the error, and the process is now working correctly. Learn more.
- Due to a technical issue, we cannot automatically exclude from your statistics the orders for which the buyer has requested a later dispatch. However, we can still do it at your request — when you contact us and indicate specific orders.
- If we impose restrictions on seller or buyer accounts, we notify them via email. Starting today, sellers can also find information about any potential restrictions in a new tab.
- See what conditions an order needs to meet to be automatically excluded from your statistics.
- Learn how we will calculate points for Timely responses, Average response time, On-time dispatch, and Fast dispatch.
- From now on, we will exclude orders delayed due to the carrier's fault from your statistics more easily and quickly. Thanks to the new solutions, you will be able to achieve better results in sales quality.
- On that day, we will remove certain metrics, change the way we calculate points in some of them, and reduce the number of sales quality levels. Keep reading to learn more.
- Starting today, you can browse your ratings and comments from buyers even faster and more conveniently. Learn more.
- From June 4, due to a technical error, we were calculating the points in the On-time dispatch and Fast dispatch metrics according to a method different than we had announced. Today we fixed that error. Read below how we calculate points in both of those sales quality metrics from July 21.
- On July 21, we will change one of the conditions for granting points in the Fast dispatch metric. Learn more.
Newest articles
- Category:Help for sellersOrder managementReturns and complaintsFind out who has to pay the costs of sending back an uncollected parcel and when you can get a refund for such a parcel.
- Category:Help for sellersGrow your salesAllegro AdsDisplay ads for advanced usersA Vertical banner is a type of Display ad. It consists of a graphic showcasing your product, brand, or offer category. It allows buyers to explore your offer, for instance, on the purchase thank you page.
- Category:Help for sellersOrder managementTransactional issuesPost-transaction DiscussionsIf you sell on a regular account, buyers will be able to report problems with purchases to you in two ways from August 3: in a Discussion (when the problem concerns the parcel) or as a purchase problem in the Message Center. In the future, the new solution will replace Discussions.
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