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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Your settlements with Allegro
Settlements with Allegro — where you can check your account history regarding sales and how to pay for services
If you have a registered and verified business account on Allegro, you can sell your products in foreign marketplaces.
If you have a business account on Allegro, you can sell both on allegro.pl and in the foreign marketplaces. You will settle your sales in the currency of a given marketplace.
How to settle if you have a business account
What a Settlement Subaccount is
We will open separate Settlement Subaccounts for sales in each marketplace that will allow you to settle services with us. We will charge you for sales in a given marketplace in a corresponding currency. We will issue the invoice in the same currency. We will provide you with separate invoices in the proper currency.
You will settle separately in:
- PLN — for sales on allegro.pl
- CZK — for sales on allegro.cz
- EUR — for sales on allegro.sk
- HUF — for sales on allegro.hu.
How to pay for Allegro services
We collect fees for our services automatically on all business accounts. This form of payment for our services is active for settlements with Allegro in all the marketplaces. You cannot disable it. We collect fees and sales commissions in a given marketplace from the money available for payout in the sale currency of that marketplace. Learn more.
At the end of the billing month, we will issue you an invoice including all the transactions on your account — together with the fees collected automatically. If we collect:
- the full fee amount ― the invoice will be considered paid, and you will not need to settle with us for that month
- part of the liability — you need to pay the amount we have provided in the invoice in the Total amount to be paid field.
For this payment method, we collect the funds every time you owe us money. We can collect them up to 24 times in a day. That is why, before you settle your billings, check your balance in the Settlements with Allegro tab. If your balance is 0 PLN — you do not have to settle the current invoice.
If you want, you can settle the liabilities yourself. Before you do it, check your current balance in the Settlements with Allegro tab. If it is negative — meaning you have arrears — you have to make separate payments for each Settlement Subaccount. We will not add up the amounts due to Allegro for sales in each marketplace or convert the due amounts to one selected currency.
To settle Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Choose the Polish market — select Poland — allegro.pl.
- In the Balance section, select payment in PLN.
- Click [pay].
- Select one of the payment methods:
- standard/postal transfer
- split payment
- quick payment.
- Make a payment:
- in the case of a standard/postal transfer — copy the displayed data, and then make a payment from your bank account, at the bank, or at the post office — enter your username in the transfer title field
- in the case of a split payment — copy the displayed data and follow the instructions
- in the case of a quick payment — select one of the methods:
- online bank transfer — select from the list the bank where you have an account and make an online bank transfer
- payment with a saved payment card — select a saved card or save a card. We will redirect you to the payment service provider's website — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- BLIK — enter the BLIK code and confirm payment on your mobile device
- Google Pay.
In the case of an international transfer, provide additional data
- SWIFT code — PKOPPLPW
- IBAN – PL + bank account number (for example, PL12345678912345678912345678).
To settle Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Select the correct sales market.
- In the Balance section, select payment in PLN.
- Click [pay with conversion].
- Select a payment method and make a payment:
- online bank transfer — select from the list the bank where you have an account and make an online bank transfer
- payment with a saved payment card — select a saved card or save a card. We will redirect you to the payment service provider's website — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- BLIK — enter the BLIK code and confirm payment on your mobile device
- Google Pay.
To settle Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Select the correct sales market.
- In the Balance section, select payment in the currency of a given marketplace.
- Click [pay].
- Select available payment methods and make a payment:
- online bank transfer — select from the list the bank where you have an account and make an online bank transfer
- payment with a saved payment card — select a saved card or save a card. We will redirect you to the payment service provider's website — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- PayPal
- Google Pay.
Individual bank account for payments for sales
If you sell on allegro.pl and in foreign marketplaces, you have an individual bank account number for each sales market to which you can transfer the payment for services. You can see the same account number, for example, on your invoice. If you provide the wrong bank account number, we may incorrectly register the transferred amount on the account of another Allegro client, or the bank may reject the transfer and we will not receive the money. You will not pay for the services with the split payment in foreign marketplaces.
How often you need to pay billings for sales
If you have a business account and settle with us automatically, check your balance in the Settlements with Allegro tab before settling the invoice. Settle the invoice if your balance is negative. You have 14 days of receiving an invoice to pay the billings for sales on Allegro. Make sure you settle your billings in due time, that is within 14 days.
We will remind you by email to pay the billing. If you want to settle your billings or check your balance, open the Settlements with Allegro tab.
Merchant Finance — pay for the fees and sales commissions later
Use an additional settlement method — Merchant Finance — to defer payment. That way, you can automatically settle your liabilities with a renewable limit. We will cover your liabilities, and you will pay later — in the Merchant Finance dashboard.
The service will be available in PLN on allegro.pl until the renewable limit is used up. When you select the 30-day repayment option, you can benefit from the service free of charge for the first 3 months. The promotion applies to the first deferral period in each of the 3 months of the promotion. In each billing period, we will finance your fees and sales commissions. At the beginning of the following month, you will receive an invoice with a payment date set for the third day of the following month. Learn more.
How to settle if you have a regular account
If you have a regular account or a Junior account, you can sell only on allegro.pl, and you will settle your sales with us in PLN.
To settle the Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Select available payment methods and make a payment:
- Standard transfer — copy the displayed details and make a transfer to the individual billing account number
- Bank transfer — select the bank in which you have your account from the list and make an online bank transfer
- Payment with a saved payment card — select a saved card or save a new one. We will redirect you to the payment service platform — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- BLIK — enter the BLIK code and confirm payment on your mobile
- Google Pay.
Where to check your billing history
You can check the billings in the Settlements with Allegro tab. There, you can find the operations history and the balance for sales in a given marketplace. Select the appropriate marketplace to check your billings for a given Settlement Account.
In the Operations History section, you can find the history of your sales billings. You can select filters to help you generate a report with specific fee types and sales in a given marketplace.
You can also download a report for all the services used, such as a subscription fee, sales commission, or the collection of fees from income within the automatic settlement of fees and commissions. Once you select the parameters, click [generate report]. We will email you a CSV file with the report within 24 hours of generating it.
In the Balance section, you will see an amount due to Allegro in the appropriate currency. Your balance can be:
- negative — meaning you have arrears
- positive — meaning there is an overpayment
- zero — meaning no arrears and no overpayment.
If your balance is negative, we will remind you to settle the arrears by email. The email will include the amount and the link to the payment. You can also settle Allegro services with quick online payment — in the Settlements with Allegro tab.
In the Settlements with Allegro tab, you will also find sections:
- Last invoice — information about the latest invoice issued for sales in a selected marketplace for business and regular accounts
- Cost summary — a section with the summary of costs, visible only for sales on allegro.pl for business accounts
- Automatic settlement — if you have a business account, you settle with us automatically.
On a regular account, you can get an invoice as an individual, but only for the data you have saved on your Allegro account.
Fees on Allegro — frequently asked questions
You can calculate the fees that apply in a given category with our fee calculator.
We charge fees every 10 days. If you have listed your offer for 20 days, we will add the fee to your billing twice: on the 1st and 11th day of the offer duration.
In the Settlements with Allegro tab, you can always check the amount of your current arrears, including the fees charged and reimbursed in the current month. However, in the email you receive from us, we include the exact amount you need to pay for the previous month.
We issue an invoice on the 15th day of the month at the latest. For example, we will issue the invoice for April until May 15.
If you receive electronic invoices, we will inform you about a new invoice by email. Then, you can download it from the Invoices tab.
In the Settlements with Allegro tab and on invoices, you can find settlements that are not subject to VAT:
- eCommerce VAT settlements — they apply to sellers based outside the European Union who dispatch products from within the European Union
- Allegro Protect settlements — they apply to situations in which the buyer is refunded due to an unsuccessful transaction. In such a case, we will charge a suitable amount to your billing.
- Penalties and compensations settlements — apply to the case of an Onerous Parcel non-compliant with the Terms & Conditions, for example, a parcel with prohibited contents or faulty packaging.
We do not include settlements out of VAT scope in an adjustment invoice.
The Fee summary tab
You can check the fees for your offers in two ways — for the whole account or a specific offer.
Where you can find the costs related to your account
You can see them in the Fee summary tab located in the Finance section. You can also find links to Fee summary in the Settlements with Allegro and the My Sales tabs.
Where you can find offer fees
You can find them in the Offers section in the Fee summary tab, as well as in the My Assortment tab:
- Go to the My Assortment tab.
- Click more next to the selected offer. You will see a window with offer details on the right-hand side.
- Go to the Fees section and click See fee summary.
- Done! We will display complete information about fees related to the selected offer.
What you can find in the summaries
Fee summaries for an account and a single offer contain similar information. The only difference is the scope of data you will see.
The fee summary for an account contains data regarding sales in a specific marketplace.
You will see the Summary section on the left. There, we display a summary of all the fees for your offers, divided into categories. We always display the four main categories, even if their value for a given period is zero. Those categories refer to the following fees:
- Obligatory
- Delivery
- Advertising and Promotion
- Subscription.
We will display the remaining categories if their values are greater than zero.
We display detailed information about the fees in a few different sections:
- Obligatory — in March 2025, the sales commission became the only obligatory fee on Allegro. If you want to see the data from the previous billing periods, besides sales commissions, you can find there the fees for the minimum price, enabling the Allegro Pay payment method, Allegro Lokalnie, advertising packages, and more (providing that we charged you any of these).
- Delivery — there, you can find information on your delivery costs depending on delivery options, carriers, and services (basic and additional ones) you use in a given period. The costs of delivery and additional services on allegro.pl are listed in our Terms & Conditions. You can find out how to settle them from this article.
- Advertising and promotion — here you can find the information about fees for advertising options available in a given marketplace, for example: Features, listing offers in the Deal Zone, or Allegro Ads campaigns.
- Subscription — if you have an active Subscription, here you can find the information about its cost. We display the Subscription section only in the account costs summary.
- Penalties and Compensation — here you can find the information about the Brand Protection Conditions and about Allegro Protect, if your customers use it.
- Price discounts from Allegro — which include, among others: compensations within the Allegro Prices program, special programs, discounts related to AlleDiscount, and the coupon campaign.
- One Fulfillment — if you use the One Fulfillment by Allegro service, here you can check, among others, the costs of storage or disposal of unfulfillable products.
- e-commerce VAT — if you are a seller from outside the European Union, here you can check your settlements regarding the eCommerce VAT package.
In each of those sections, we will account for all your costs from a selected period — reduced by the transaction rebates (sales commission refunds) you received.
In the offer fee summary, you can find details on fees related to specific offers.
- You can check the cost summary divided into marketplaces. If you share offers in the foreign marketplaces — select the name of the country at the top of the tab and check the costs for the selected marketplace in its default currency.
- You can sort offers by the costs they generate, sales value, or dates. At the top of the tab, select whether you need the data for the current month, the previous month, or the last 30 days. There, you can also hide the offers that have not generated any costs.
- You can check the detailed offer costs divided into cost categories. To see the detailed costs of a given offer, click [see fees details]. There, you will check, among other things, what costs your offer has generated in a specific cost group — for example, Advertising and Promotion.
- You can use the Margin calculator — it allows you to check the margin for a given offer based on the sales from the last 30 days. We do not account for returns or canceled orders while calculating the margin. To check the margin of a given offer, click [calculate margin] in the last column on the right.
A report with a summary of account fees contains all the data from the last 5 months. Go to the Fee summary tab, choose Account, and click [download report].
A report with a summary of offer fees includes data from the selected month. It allows you to analyze your fees from the last six months. Go to the Fee summary tab, choose Offers, and click [download report].
How to calculate the margin for a selected offer
- If you want to use the Margin calculator, click [calculate margin] under the offer. We will display a new window with the Margin calculator.
- Complete the required fields and click [Save and calculate margin] to calculate the margin of the offer.
We calculate the margin with the following formula:
margin = [sales value – Allegro costs (product cost per unit + other costs per unit) x number of sold units] ÷ sales value x 100%
What the sales value is
The sales value includes:
- sales value of products — this is the amount for all products that you have sold. It includes: orders paid for in advance, orders orders paid for on delivery as well as unpaid orders. We reduce it by the value of purchases that buyers returned or canceled.
- delivery value — this is the amount that buyers paid for the delivery of products they purchased from you. This section contains information about the fees for:
- parcels outside Allegro Smart!
- additional options of Allegro Smart! deliveries — for example, payment on delivery.
When we recalculate those values
The Fee summary tab shows the data from the previous day. That means you will see the information about today's orders tomorrow. We recalculate the data in the tab once a day — in the morning.
When a customer returns or cancels an order, we reduce the sales value of the products from the day of the purchase — not the day the order was returned or canceled.
Example
On February 15, the customer buys four vases for 100 PLN from you. The information about the purchase appears in the Fee summary tab on February 16 — the sales value is 100 PLN. On February 20, the customer returns one vase worth 25 PLN. We account for this return on February 21 — from that day, the sales value for February 15 is 75 PLN.
Those amounts may differ due to:
- canceled and returned orders
- orders paid on delivery.
Example 1
You list an offer with a flower vase for 50 PLN. Your offer does not come with the Smart! badge and the delivery cost is 10 PLN. The sales commission for the product from that offer is 8 PLN.
- On May 29, customer A buys three vases for a total amount of 150 PLN (and pays 10 PLN for delivery) in your offer. That is the only sale you make in May. The commission for that sale is 24 PLN.
- On June 5, you pay out the total available amount: (150 PLN for the purchase + 10 PLN for delivery) - 24 PLN of the sales commission = 136 PLN.
- On June 7, customer B buys four vases for a total of 200 PLN in that same offer (and pays 10 PLN for delivery). That is the only sale you make in June. The commission for that sale is 32 PLN.
On June 8, customer A returns one vase. As a consequence:
- your sales value for May drops — to 110 PLN
the available payout amount you can see in the Funds and Operations History tab at the end of June is 128 PLN. It means your current balance (210 PLN) is reduced by:
- the refund issued for the buyer (50 PLN)
- the sales commission of June 7 (32 PLN).
in the Fee summary for June, you can see the sales value: 210 PLN (four vases bought in June + delivery cost) and the costs: 24 PLN (sales commission for four vases reduced by 8 PLN, that is the transaction rebate granted for customer A's return). Your balance for June is 186 PLN.
Consequently, the amounts you can see in the Fee summary and the Funds and Operations History tab differ.
Example 2
Two customers make a purchase from you in July.
- Customer A pays 500 PLN for the purchase and 25 PLN for delivery. The sales commission is 20 PLN. That customer pays with bank transfer.
- Customer B orders a product for 400 PLN and uses payment on delivery, for which they pay 15 PLN. The sales commission is 20 PLN.
What it means
- Customer A pays with bank transfer so the amount that appears on your account is 505 PLN (500 PLN for the product + 25 PLN for delivery - 20 PLN of sales commission). We reduce it by 20 PLN (the sales commission for customer B's purchase) so the amount you can pay out at the end of July is 485 PLN.
- The amounts you can see in the Fee summary tab for July are:
- sales value: 940 PLN (500 PLN for purchase A + 25 PLN for delivery A + 400 PLN for purchase B + 15 PLN for delivery B).
- costs: 40 PLN (sales commission A + sales commission B)
- balance: 900 PLN.
- The amounts you can see in Fee summary and the Funds and Operations History tab differ because the money you receive for customer B's purchase will come from the carrier.
See how and where you can check the information about the amounts for payment on delivery orders.
There may be two reasons for that.
- In the Fee summary tab, we display data with a 3-day delay. That applies to the account cost summary and the summary for a single offer. Throughout those 3 days, we analyze in detail all the ad clicks and identify the ones that may be generated by bots.
We do not account for such invalid clicks in the sum you will pay. Thanks to that, in the Fee summary tab, you see the final cost after the verification. The Allegro Ads dashboard presents the costs before verification.
- In the Fee summary tab, we display the sum of all your payments for sponsored offer-type campaigns. That means we consider both the campaigns you set yourself and those set for you by the agency that you only settle with us. In the Allegro Ads dashboard, you can only see the campaigns you have set yourself.
Can I pay my bill for Allegro services with a payment card?
You can use a payment card to pay for Allegro services. You will do it in the appropriate tab. Remember that the minimum amount you can pay with a card is 1.01 PLN.
Yes, you can pay for Allegro services with a payment card.
How to do it
- Open the Settlements with Allegro tab.
- In relevant fields, enter your details and the amount you want to pay.
- You will be redirected to the payment service provider website. There, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected to Allegro, again.
A minimum amount you can pay with a card is 1.01 PLN.
What happens if you do not pay your bill on time
If you do not pay your Allegro bill on time, we may block your account. If you still fail to pay, your debt will be transferred to a debt collection company.
Bills for listing offers and selling in a given month should be paid by the 14th day of the following month. At the beginning of each month, we send you an email with a monthly fee summary.
You can check your current account balance in the Settlements with Allegro tab.
If we do not receive payment by the end of the month, we will block sales on your account. If you still do not pay the bill – we will transfer your debt to one of the debt collection companies.
How much you need to pay
The balance section shows the sum of current liabilities and overpayments in your account. This is not always the same as the amount you need to pay. You need to pay the amount stipulated in the monthly summary or in the Razem kwota do zapłaty (Total amount to pay) if you have an invoice account.
Where to check your operations history
The account history can be found in the relevant tab. You can view the report for the selected period and choose a specific type of payment.
You can check your operations history in the Settlements with Allegro tab and through the API.
You can select filters which may help you generate a report with specific operation types or for a specific transaction. You can also download a report with the data about all your service fees, such as an NSM subscription fee or a sales commission. When you select the parameters you need, click generate report.
We will send you a CSV file with the report to your email address within 24 hours of generating it.
