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- We have enabled promotion in foreign marketplaces if you feature offers on allegro.pl — you will pay nothing for the first 30 days, but on September 17, we will start charging additional sales commission for featured offers
- We have added empty cosmetic, perfume, and eau de toilette bottles to the list of products you cannot list
- We have introduced maximum prices for delivery to parcel lockers and pick-up points within Poland — outside Smart!
- Allegro Ads: you can now toggle between net and gross values
- We will end shipping to the UK and selling on regular accounts registered to UK addresses
- We will resume the delivery of heavier parcels (over 20 kg) with Allegro Pocztex Courier
- One Fulfillment by Allegro: you can now use more of our warehouses
- Allegro Prices: we have changed the method of calculating the financial result
- We will display the details of your business in a new tab in Sales Center
- We have enabled the use of infographics in offers
- We have introduced a new option for managing charity fundraisers on Allegro Charytatywni
We have enabled promotion in foreign marketplaces if you feature offers on allegro.pl — you will pay nothing for the first 30 days, but on September 17, we will start charging additional sales commission for featured offers
How it worked before
You could use Features and Flexible Features only in offers on allegro.pl.
What we have changed
You ca also promote offers in foreign marketplaces.
Today, we have automatically enabled promotion in all of your offers that have a Feature or Flexible Feature enabled on allegro.pl.
If you do not use a Feature or Flexible Feature in your base marketplace (allegro.pl) — we have not enable these options in offers that you share in foreign marketplaces.
How to manage promotion across different marketplaces
You can adjust offer promotion to your needs anytime.
- You can disable offer promotion in all or selected foreign marketplaces — and keep it only in your base marketplace, allegro.pl.
- You can disable offer promotion on allegro.pl — if you do that, we will also disable promotion in foreign marketplaces.
See examples
- You enabled a Feature in one of your offers on allegro.pl. You shared that offer on allegro.cz. On August 18, we will automatically enable that Feature also on allegro.cz.
- You do not use offer promotion on allegro.pl. You share offers on allegro.cz, allegro.sk, and allegro.hu. On August 18, we will not enable Features or Flexible Features in the offers you shared in foreign marketplaces. You will be able to do it yourself — if you enable these promotion options in offers on allegro.pl.
How much a Feature and Flexible Feature cost on allegro.pl and foreign marketplaces
We have not change anything for allegro.pl. We charge:
- for a Feature: every 10 days
- for a Flexible Feature: every day
- additional sales commission for featured offers. It amounts to 0.75 of the sales commission rate for that category.
In foreign marketplaces:
- we will charge additional sales commission for featured offers. We will start doing it on September 17.
- we will not charge the recurring fee for Features and Flexible Features — we will only do it for allegro.pl, like before.
| Fee | allegro.pl | Other marketplaces before September 17 | Other marketplaces from September 17 |
|---|---|---|---|
| Recurring fee for Features and Flexible Features | allegro.pl yes (no changes) |
Other marketplaces before September 17 no |
Other marketplaces from September 17 no |
| Additional sales commission for featured offers ( 0.75 of the sales commission rate for that category ) | allegro.pl yes (no changes) |
Other marketplaces before September 17 no |
Other marketplaces from September 17 yes |
How you benefit from that in foreign marketplaces
- You can increase your chances of selling products.
- Your offers are more likely to become Top offers.
- You can take advatage of a simple fee structure for promotion across marketplaces.
Learn more about promotion options.
We have introduced this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided, including the introduction of new services.
We have added empty cosmetic, perfume, and eau de toilette bottles to the list of products you cannot list
Why we have done it
Empty perfume bottles can be used for the production of counterfeits. Scammers fill these bottles with liquids that pretend to be originals and sell them as full-value products. We do not want offers on Allegro to facilitate such actions. By doing so, we protect sellers who list original products as well as their customers.
What it means for you
Today, we have automatically removed offers with empty bottles.
What other actions we have taken to counteract similar fraud
The ban on selling empty bottles is another of our many actions aimed at protecting buyers and sellers and counteracting this type of fraud.
- We have introduced a complete ban on the sale of used and opened cosmetics and perfumes, as well as a ban on the sale of testers and samples.
- Before an offer is listed, we check, for example, whether it complies with our Terms & Conditions. Thanks to this, we have blocked the listing of 500,000 suspicious offers before they could even reach customers. We also remove offers with misleading descriptions.
- We prevent listing offers that exploit the reputation of popular brands and could mislead buyers regarding the manufacturer of the fragrance.
- We continuously verify the reliability of sellers and their offers.
- We have implemented a so-called data lock for manufacturers to protect official product information.
- Under the Rights Protection Cooperation Program, we collaborate with manufacturers and brands to stay ahead of the actions of dishonest sellers.
We have introduced this change based on paragraph 14.1 (g) of the Allegro Terms & Conditions: preventing misuse.
We have introduced maximum prices for delivery to parcel lockers and pick-up points within Poland — outside Smart!
What we have changed
We have introduced maximum prices for the domestic delivery options — for parcel lockers and pick-up points.
What delivery options this change concerns
The maximum prices apply to the delivery options you use based on your own agreements with carriers (outside Allegro Smart!).
What it means for you
If you offer delivery to parcel lockers and pick-up points, check your shipping price lists. Adjust prices if they exceed the new limits.
From today, you cannot list offers with prices higher than the ones provided in the table below.
We will notify you about the ongoing offers in which the prices exceed the new limits. In time, we will remove such offers.
Why we have done it
We want to keep the delivery prices on Allegro attractive for buyers. This way, they will be more eager to choose your offers, which will help you grow your sales.
We have introduced this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
Allegro Ads: you can now toggle between net and gross values
How it worked before
Before, you could see all amounts in Allegro Ads as gross values. This applied, for example, to your rates, budgets, and advertising costs.
What we have changed
We have added a net view toggle. Thanks to this, you can also check amounts and data excluding VAT. You can create and edit campaigns in both the net and gross views. You can change the view with one click in the Campaigns tab in the Allegro Ads dashboard.
Using the toggle, you can change the view for:
- CPC and CPM rates
- daily and total budget
- rate and budget recommendations
- advertising costs and ROAS
- data in the Campaign Planner
- information available in Ads Express.
The net rate view toggle is not available directly within the Ads Express tab.
What it means for you
You do not have to do anything. This change does not affect your ads.
We will set the default view based on your company's registered address. If that address is:
- in Poland — you will see the gross view. Just as before, advertising costs will be calculated in gross amounts, and this is how you will see them in the Settlements with Allegro tab.
- in another country — you will see the net view. Allegro Ads costs will still be calculated in gross amounts, but you will see them as net amounts in the Settlements with Allegro tab.
Why we have done it
We want to make it easier for you to control your budget. With this new option, you can to:
- assess the actual costs of your ads faster, as you will no longer have to calculate and deduct VAT yourself.
- easily compare rates with net prices on other advertising platforms — for example, in Google Ads.
Learn more about Allegro Ads.
We will end shipping to the UK and selling on regular accounts registered to UK addresses
Due to UK regulations regarding sales on platforms like Allegro, we are removing the ability to:
- ship to the UK
- sell from regular accounts registered to UK addresses.
You do not need to do anything regarding this change.
We have divide the process of removing delivery options to the UK into two stages:
- August 18 to August 20 — we will block the ability to add delivery options to the UK to new shipping price lists. If you try to edit a shipping price list that contains a delivery option to the UK during this period, you will not be able to save your changes until you remove that option.
- August 20 to August 22 — we will gradually remove delivery options to the UK from shipping price lists and offers of all sellers.
What that means for your customers
- Until we remove delivery options to the UK from your offers — your customers will be able to order products to that country.
- Once we remove delivery to the UK from your offers, byers will not be able to select delivery to that country — consequently, they will not be able to place orders.
We have introduced this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
We will resume the delivery of heavier parcels (over 20 kg) with Allegro Pocztex Courier
See an example of how much you will save (Smart! order)
You dispatch a 27 kg parcel worth 155 PLN.
- Until August 17, the total fee is 90,96 PLN net (111.88 PLN gross) — 9.67 PLN net (11.89 PLN gross) for the Smart! delivery fee and 81.29 PLN net (99.99 PLN gross) for the surcharge for exceeding the weight or dimensions specified by the Terms & Conditions.
- From August 18, the same parcel costs you only 12.91 PLN net (15.88 PLN gross) — 9.67 PLN net (11.89 PLN gross) for the basic fee and 3.29 PLN net (3.99 PLN gross) fo the weight surcharge.
Detailed breakdown of this example:
| Fee for a 27 kg parcel | Before August 18 | From August 18 |
|---|---|---|
| Delivery fee | Before August 18 9.67 PLN net (11.89 PLN gross) |
From August 18 9.67 PLN net (11.89 PLN gross) — no changes |
| Fee for exceeding the weight or dimensions specified in the T&C | Before August 18 81.29 PLN net (99.99 PLN gross) |
From August 18 n/a |
| Weight surcharge (over 25 kg to 31.5 kg) | Before August 18 n/a |
From August 18 3.23 PLN net (3.99 PLN gross) |
| Total | Before August 18 90.96 PLN net (111.88 PLN gross) |
From August 18 12.91 PLN net (15.88 PLN gross) |
Click to see new rates for all weight ranges
See how the surcharge rates will change:
| Parcel weight | Surcharge from August 18 |
|---|---|
| over 20 kg to 25 kg | Surcharge from August 18 2.43 PLN net (2.99 PLN gross) |
| over 25 kg to 31.5 kg | Surcharge from August 18 3.23 PLN net (3.99 PLN gross) |
| over 31.5 kg to 40 kg | Surcharge from August 18 29.26 PLN net (35.99 PLN gross) |
| over 40 to 50 kg | Surcharge from August 18 37.39 PLN net (45.99 PLN gross) |
| Over 50 kg | Surcharge from August 18 81.29 PLN net (99.99 PLN gross) |
We have introduced this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
One Fulfillment by Allegro: you can now use more of our warehouses
One Fulfillment by Allegro is our comprehensive logistic service.
What we have changed
We have added a new location to our One Fulfillment by Allegro warehouse network. We have detailed this in the service's Terms & Conditions, where we now outline:
- how you can manage inventory across multiple warehouses
- how to deliver products to designated locations
- how we handle orders and returns from buyers.
What it means for you
You can send shipments to a specific warehouse within our expanded network. We will handle your orders and returns directly within Allegro's logistics network. If you already use One Fulfillment by Allegro — we will share more details soon.
What you gain
The new warehouse allows us to handle a higher volume of shipments and products within our logistics network. It also allows us to streamline the processing of your orders and returns.
Learn more about One Fulfillment by Allegro.
Allegro Prices: we have changed the method of calculating the financial result
How the Allegro Prices program works
In the Allegro Prices program, we automatically reduce the prices of selected products. Thanks to this, the buyer pays less when shopping from you, and you lose nothing. You get back the amount by which we reduce the price as a discount on our services.
What has changed
We have changed the method of calculating the financial result.
Our algorithm selects offers for the program based on:
- the declared dispatch time
- the financial result we — as Allegro — achieve after reducing the product price.
This result is the difference between the sales commission and the value of the granted discount. From today, we will deduct the international delivery costs we incur from this result. These costs result from our shipping surcharges for Allegro delivery options.
This change only affects the financial result we calculate for each offer. This result is part of the algorithm we use to select offers for price reductions.
This change does not affect the amount by which we reduce the offer price under the program. You receive this amount as a transaction rebate on our services.
Learn more about how discounts work in the Allegro Prices program.
We have introduced this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
We will display the details of your business in a new tab in Sales Center
How it worked before
Before, we displayed the details of your business, such as name, address, or tax number in the Account Details tab.
What we have changed
You can manage the details of your business in a new tab called Company Details in the Sales Center. It is available in the menu next to your login, which you can expand.
At the same time, we have removed the Linked accounts tab from the Sales Center. The list of your accounts with the same tax number is available in the Company Details tab.
What it means for you
When you update your business details in this tab, we will automatically apply these changes to all your other verified business accounts with the same tax number.
Why we are doing it
This allows us to clearly separate account data, such as your login or password, from your business details. All your business information are in one place, making it easier to manage. If your business details change, you will be able to update them on all accounts simultaneously — without re-verification.
We have introduced this change based on paragraph 14.1 (d) of the Allegro Terms & Conditions: improving the operation of the platform and the sellers and buyer service.
We have enabled the use of infographics in offers
How it worked before
Before, sellers could not add infographics (images or graphics with text) to their offers.
What we have changed
Starting today, you can add infographics downloaded directly from the Allegro Product Catalog to your offers. You can see the option to add graphics to the Allegro Product Catalog in the Brand Hub tab within the Sales Center, provided you are:
- the owner of the given brand, or
- a partner managing the brand's product data.
The text on the infographic may only relate to product features that are already present in the:
- offer parameters
- offer title
- offer description.
Check what you can gain with this change
- Reliable and trustworthy materials. We receive infographics directly from brands and manufacturers. This ensures you are using professional, accurate content that showcases the official look of the product.
- Faster buyer decisions. Customers learn the most important features of a product in seconds. A clear description encourages making purchases.
- Fewer questions and returns. Images and infographics clearly explain how the product works. As a result, buyers have fewer doubts and make fewer mistakes during purchase.
We have introduced this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
We have introduced a new option for managing charity fundraisers on Allegro Charytatywni
How it worked before
Anyone could list a charity offer to support a selected fundraiser goal.
What we have changed
If you represent a charity organization, you can decide who can add charity offers under your fundraisers. You can choose between two options:
- anyone can list their offer to support the fundraiser goal
- only the organization that sets up the fundraiser can list offers within it.
Why we are doing it
Thanks to this change, organizations will gain more control over their fundraisers. They will be able to take even better care of the quality of offers and more effectively build buyer trust. What it means for you
You can to support a fundraiser goal and list a charity offer in it only if the organization chooses this option. We have introduced this change based on paragraph 14.1 (d) of the Allegro Terms & Conditions: improving the operation of the platform and the sellers and buyer service.
See the changes to the Terms & Conditions
Find the changes in the PDFs below. We have marked the new fragments in blue, and the fragments we have removed are crossed out:
- August 18, 2026 — changes to the Ads Service Terms & Conditions
- August 18, 2026 — changes to the One Fulfillment by Allegro Terms & Conditions
- August 18 and October 9, 2026 — changes to the Allegro Terms & Conditions.
We have uploaded the files listed above to a durable medium. This solution guarantees that the files will remain unchanged for 10 years. You can check the files on the service provider's website.
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