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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
DHL international delivery options
Allegro DHL Courier ― international shipping from Poland to the European Union
If you live in one of the 24 countries of the European Union (excluding Cyprus and Malta), you can use the DHL courier delivery from Poland. This makes it easier for you to do shopping with international shipping.
You can use international courier delivery if:
- you live in one of the 24 EU member states (excluding Cyprus and Malta)
- the seller enables this delivery option in their offer.
Where you can find information on international delivery options
We will display international delivery options:
- in the filters in the search results list
- on the offer page — in the Delivery and Payment section select the country of delivery
- in the delivery form.
| Delivery method | Estimated delivery time | Maximum delivery price you can set in the delivery price list |
|---|---|---|
| Allegro DHL Courier Czechia | Estimated delivery time 2 working days |
Maximum delivery price you can set in the delivery price list 18.99 PLN |
| Allegro DHL Courier Hungary | Estimated delivery time 2–3 working days |
Maximum delivery price you can set in the delivery price list 37.99 PLN |
| Allegro DHL Courier Slovakia | Estimated delivery time 2 working days |
Maximum delivery price you can set in the delivery price list 18.99 PLN |
| Allegro DHL Courier Lithuania | Estimated delivery time 2–3 working days |
Maximum delivery price you can set in the delivery price list 29.99 PLN |
| Allegro DHL Courier Latvia | Estimated delivery time 2–3 working days |
Maximum delivery price you can set in the delivery price list 38.99 PLN |
| Allegro DHL Courier Germany | Estimated delivery time 2 working days |
Maximum delivery price you can set in the delivery price list 25.99 PLN |
| Allegro DHL Courier The Netherlands | Estimated delivery time 2 working days |
Maximum delivery price you can set in the delivery price list 29.99 PLN |
| Allegro DHL Courier Estonia | Estimated delivery time 3–4 working days |
Maximum delivery price you can set in the delivery price list 45.99 PLN |
| Allegro DHL Courier Slovenia | Estimated delivery time 4–5 working days |
Maximum delivery price you can set in the delivery price list 39.99 PLN |
| Allegro DHL Courier Austria | Estimated delivery time 2 working days |
Maximum delivery price you can set in the delivery price list 34.99 PLN |
| Allegro DHL Courier Belgium | Estimated delivery time 2–3 working days |
Maximum delivery price you can set in the delivery price list 50.99 PLN |
| Allegro DHL Courier Luxembourg | Estimated delivery time 3–4 working days |
Maximum delivery price you can set in the delivery price list 55.99 PLN |
| Allegro DHL Courier Romania | Estimated delivery time 4–5 working days |
Maximum delivery price you can set in the delivery price list 46.99 PLN |
| Allegro DHL Courier Bulgaria | Estimated delivery time 5 working days |
Maximum delivery price you can set in the delivery price list 50.99 PLN |
| Allegro DHL Courier France | Estimated delivery time 4 working days |
Maximum delivery price you can set in the delivery price list 70.99 PLN |
| Allegro DHL Courier Italy | Estimated delivery time 3–4 working days |
Maximum delivery price you can set in the delivery price list 52.99 PLN |
| Allegro DHL Courier Ireland | Estimated delivery time 4 working days |
Maximum delivery price you can set in the delivery price list 54.99 PLN |
| Allegro DHL Courier Denmark | Estimated delivery time 3–4 working days |
Maximum delivery price you can set in the delivery price list 52.99 PLN |
| Allegro DHL Courier Spain | Estimated delivery time 3–4 working days |
Maximum delivery price you can set in the delivery price list 70.99 PLN |
| Allegro DHL Courier Portugal | Estimated delivery time 4–5 working days |
Maximum delivery price you can set in the delivery price list 80.99 PLN |
| Allegro DHL Courier Sweden | Estimated delivery time 3–4 working days |
Maximum delivery price you can set in the delivery price list 53.99 PLN |
| Allegro DHL Courier Finland | Estimated delivery time 4–5 working days |
Maximum delivery price you can set in the delivery price list 52.99 PLN |
| Allegro DHL Courier Croatia | Estimated delivery time 4–5 working days |
Maximum delivery price you can set in the delivery price list 46.99 PLN |
| Allegro DHL Courier Greece | Estimated delivery time 5–7 working days |
Maximum delivery price you can set in the delivery price list 69.99 PLN |
Note: The seller can set a lower price than the one included in the table.
How to return an order
In the case of international delivery methods, you cannot benefit from the free delivery and returns within Allegro Smart! It means that you need to agree on the terms and costs of returns with the seller.
What if you are not at a delivery address when the courier arrives
After an unsuccessful delivery attempt:
- the courier will leave a note with the phone number to them or the branch that delivers parcels to your address, or
- you will receive an email or a text message informing you that your parcel was redirected to a pick-up point or a parcel locker, or it would be delivered at a different date.
The number of delivery attempts depends on the country of destination and the carrier.
In the case of the Allegro DHL Courier delivery option — dispatch abroad from Poland, the courier will make one attempt to deliver the parcel to the specified address (excluding countries where the parcel is delivered to the nearest DHL Parcel partner point).
After a failed delivery attempt, further steps depend on the carrier in a given country — the parcel may be redirected to a pick-up point or a parcel locker, delivered to a neighbor's address, or the courier will make a second attempt to deliver the parcel.
When the carrier may redirect your parcel
Below, you can find a list of countries where the carriers reserve the right to redirect the parcel after the first failed delivery attempt:
- to a pick-up point
- to a parcel locker
- delivery to the determined address of a neighbor
- to a mailbox
- to the post office.
| Country | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker |
|---|---|
| Austria | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 0** |
| Belgium | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 14 |
| Greece | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 7 |
| Luxembourg | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 3 |
| Croatia | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 0** |
| Czechia | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 7 |
| Estonia | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 14 |
| France | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 0** |
| Germany | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 0** |
| Hungary | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 14 |
| Ireland | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 7 |
| Latvia | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 14 |
| Lithuania | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 14 |
| The Netherlands | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 0** |
| Portugal | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 5 |
| Romania | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 14 |
| Denmark | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 3 |
| Finland | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 7 |
| Sweden | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 0** |
| Slovakia | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 10 |
| Slovenia | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 15 |
| Spain | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 5 |
| Italy | Number of calendar days* for collecting the parcel from a pick-up point or a parcel locker 7 |
* The parcel storage time depends on the actual circumstances. The carrier will inform you how much time you have to collect the parcel.
** after a failed delivery attempt, the parcel returns to the sender.
When a parcel cannot be redirected to a pick-up point
If a parcel exceeds maximum dimensions for a pick-up point, the carrier will try to contact you. If they cannot determine delivery time, the parcel will be returned to the seller at their expense.
Check the maximum parcel parameters for the Allegro DHL Courier — dispatch abroad from Poland delivery option:
| Weight and dimensions | |
|---|---|
| Length of the longest parcel side | 120 cm* |
| Maximum parcel dimensions | 120 x 60 x 60 cm |
| Actual weight | 31.5 kg |
- The carrier accepts parcels with the longest side of 200 cm with a surcharge for a non-standard parcel (except for delivery to Italy, where you cannot ship parcels longer than 120 cm).
