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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
When and how you will get money for orders paid on delivery
You can offer your customers different POD delivery options. Depending on which ones you select, you will receive the payment in different ways.
You can enable POD delivery options:
- you offer based on your agreements with carriers. You settle those delivery options directly with the carriers. It means you get the payment for parcels directly from them.
- which you settle directly with us. In this case, you do not need to sign a separate agreement with the carrier. You can dispatch parcels with such delivery options only through Ship with Allegro. You can check them below.
If you dispatch parcels from Poland
- Allegro DPD Courier Czechia payment on delivery
- Allegro DHL Courier Czechia payment on delivery
- Allegro Dispatch from Poland to Czechia — Packeta Pick-up Point (Poczta Polska, Orlen Paczka) payment on delivery
- Allegro Dispatch from Poland to Czechia — Packeta Parcel Lockers (Poczta Polska, Orlen Paczka) payment on delivery
- Allegro International Courier Czechia payment on delivery
- Allegro International Pick-up Point Czechia payment on delivery
- Allegro International Parcel Lockers Czechia payment on delivery
- Allegro DHL Courier Slovakia payment on delivery
- Allegro DPD Courier Slovakia payment on delivery
- Allegro UPS Courier Slovakia payment on delivery
- Allegro Dispatch from Poland to Slovakia — Packeta Pick-up Point (Poczta Polska, Orlen Paczka) payment on delivery
- Allegro Dispatch from Poland to Slovakia — Packeta Parcel Lockers (Poczta Polska, Orlen Paczka) payment on delivery.
- Allegro UPS Courier Hungary payment on delivery
- Allegro DPD Courier Hungary payment on delivery
- Allegro Dispatch from Poland to Hungary — Packeta Parcel Lockers (Poczta Polska, Orlen Paczka) payment on delivery
- Allegro Dispatch from Poland to Hungary — Packeta Pick-up Point (Poczta Polska, Orlen Paczka) payment on delivery
- Allegro DPD Pickup payment on delivery
- Allegro DPD Courier payment on delivery
- Allegro DPD Parcel Lockers payment on delivery
- Allegro One Courier payment on delivery
- Allegro One Pick-up Point payment on delivery
- Allegro One Parcel Lockers payment on delivery
- Allegro Zásilkovna Pick-up Point payment on delivery
- Allegro Zásilkovna Parcel Lockers payment on delivery
If you offer delivery options that you settle directly with us
- You will not get the payment for POD parcels directly from the buyer or the carrier. Our payment operator — Allegro Finance — will process it.
- We will add the payment for the POD order to your current balance in the Funds and Operations history tab. You will see the Payout settings in PLN for Allegro Standard POD parcels section. To manage the payments, activate the payouts in the Allegro Standard POD payments section of the Payout Settings tab.
- You will receive the payment for the order within 2 working days after the buyer collects the parcel. You will find the money in the Funds and Operations history tab — for orders from allegro.pl and other marketplaces. We will transfer the payments daily to your bank account. We will also inform you about it in the Payment on delivery section when you dispatch the parcel with Ship with Allegro. You cannot change the frequency of payouts or order automatic or on-demand ones.
- You can get payments from several buyers within one transfer. It will be the total amount for all the orders from a given working day.
- The title of the transfer with buyers' payments is as follows: Wypłata Allegro Finance sp. z o.o. Id (payout number) login.
You can find the payment information in the Orders tab. In the details of a given order, in the POD details section, you will find:
- the amount paid by the buyer
- the bank account where you can find the payment
- the first and last name of the bank account's owner.
