We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Charging sales fees
Retail tax in Hungary
If you dispatch to Hungary, we pay your retail tax that is mandatory in this country.
If you dispatch to Hungary, from January 1, 2025, you do not have to pay the tax on sales on Allegro — we do it for you.
The report with a summary of your sales to Hungary, on which we have paid taxes to the Hungarian tax office as Allegro, is available in the Finance Center. We will share the report with you if you have at least one transaction with dispatch to Hungary. You can access it for 3 months from the date we shared it.
Local surcharge on retail sales on allegro.hu
We are obliged to collect the surcharge in accordance with Hungarian law. We do not make any profit from it. We charge the surcharge to cover the tax that we transfer to the relevant authorities without any margin.
In Hungary, sales made by companies, including foreign ones, operating on the Hungarian market through online platforms — like Allegro — are subject to additional retail sales tax. The online platforms are responsible for collecting it.
That is why we charge a surcharge once you make a sale on allegro.hu. The surcharge rate is 3.6% net (4.43% gross) of the product price and cost of delivery selected by the buyer.
Where you can find information about the surcharge
You can find it:
- in the Settlements with Allegro tab — we display it in the Operations History section under the name Local retail surcharge
- in the Fee summary tab — by clicking Hungary — allegro.hu.
What if the buyer returns the order
If the buyer cancels the order or withdraws from the agreement, we will refund the surcharge as a transaction rebate — for each product separately.
We will add the refund of this fee to the remaining transaction rebates (sales commission refunds). You will not see it as a separate item in the Settlements with Allegro tab.
How to avoid reducing your margin due to the surcharge
In the Automatic Pricing tab, you can set a rule that will include the surcharge in your prices on allegro.hu.
However, if you do not want to sell on allegro.hu anymore you can disable:
- the delivery options to Hungary in your shipping price lists
- the visibility of your offers on allegro.hu in the My Assortment tab.
Fees on Allegro – frequently asked questions
In this article, you will find information on the price list, calculating fees, your balance, invoices for using Allegro and invoice history.
1. How much does it cost to use Allegro?
You can check it in the price list.
In some categories, different rates may apply for business accounts and regular accounts. Use the fee calculator to check the fees for a selected category.
2. You have charged me repeatedly with a listing fee for the same offer. Why?
We charge fees every 10 days. If you list your offer for 20 days, we charge you for it twice: on the 1st and 11th day of the offer duration.
3. Where can I check my account balance?
Check in this article.
4. Why does my current balance differ from the monthly summary?
In the Settlements with Allegro tab, you can see your current balance, including charged and refunded fees in an ongoing month. However, in the email with the monthly summary, you can always see how much you were charged for a previous month.
5. When will I receive an invoice for using Allegro?
We issue invoices on or before the 15th day of each month. For example, we issue an invoice for April on or before May 15.
If you receive electronic invoices, we will notify you about a new invoice via email. You can download it in the Invoices tab.
6. Where can I check my account history?
Check in this article.
7. Do you charge sales commission for fundraising offers?
Helping does not cost a thing. We do not charge listing fees nor sales commission for fundraising offers.
8. What are fees not subject to VAT?
Both in the Settlements with Allegro tab and on the invoices, you can find fees that are not subject to VAT. These are:
- eCommerce VAT settlements ― concern sellers based outside the European Union who dispatch their parcels from the EU territory
- Allegro Buyer Protection settlements ― they apply to situations in which the buyer is refunded due to an unsuccessful transaction. In such a case, we will charge a suitable amount to your billing. Learn more.
- Penalties and compensations settlements — apply to the case of an Onerous Parcel non-compliant with the Terms & Conditions, for example, a parcel with prohibited contents or faulty packaging.
You will not see the settlements out of scope of VAT on corrective invoices.
Sales commission for featured offers – frequently asked questions
We charge an additional commission for sales in highlighted offers. Check the answers to common questions about this commission – for example, how and when we calculate it.
1. How do you calculate an additional sales commission for featured offers?
We calculate it each time the sale is made, similarly to the standard sales commission.
An additional sales commission for featured offers is the same for regular and business accounts. It amounts to 0.75 of the sales commission in a given category, as stipulated in Appendix no. 4 to the Allegro Terms and Conditions – Part IV. Fees for additional options.
Sales commission for featured offers is accounted for on your billing as a separate position (besides the standard sales commission). We charge fees for additional services separately.
2. In what categories does the additional sales commission for featured offers apply?
It applies in the categories covered by the regular sales commission.
3. For what promotion options do you charge an additional sales commission?
We charge an additional sales commission for all offers with the following promotion options active: Feature, Flexible Feature, Promo Package (Feature + Bold + Highlight).
4. Does the additional sales commission for featured offers apply to all account types?
Yes, the additional sales commission is applicable both to the regular accounts and business accounts.
5. Will I get the transaction rebate (sales commission refund) if the transaction is not completed successfully?
We refund the additional sales commission according to the same regulations as the standard sales commission.
6. I have a package of free features. Will the additional sales commission apply to the offers where I use those free features?
Yes, the free feature package reduces only the fixed cost of listing a featured offer.
7. Can I disable featuring an ongoing offer?
Yes, you can disable featuring offers at any time. However, remember that paid fees are non-refundable.
8. Does the sales commission for featured offers include the delivery cost?
The sales commission for the featured offer is charged on the basis of the basic sales commission. If the buyer pays for the purchase, the basic sales commission will include the delivery cost. From that amount, we will calculate the additional sales commission.
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