We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
The most important changes concern updating the Smart! requirements and adapting beverage sales to the deposit-refund system. We will also introduce changes to sales quality levels and metrics, and update the maximum weight and dimensions of parcels dispatched with certain delivery options.
You can find all the changes we plan to introduce in the coming months below — in chronological order.
From: July 29, 2025
From: August 18, 2025
- We will change the maximum dimensions of parcels dispatched with Allegro Pocztex Courier and Allegro Pocztex Pick-up Point
- We will extend the list of protected brands
- We will increase the maximum weight of Allegro International Czechia parcels dispatched to parcel lockers and pick-up points — from 15 kg to 20 kg
- You will be able to file certain delivery complaints for Allegro Standard only with the carrier
- We will update the rules for creating product sets
- We will change the name of Allegro Protect, update the Privacy Protection policy, and other fragments of the Terms & Conditions
From: September 1, 2025
- We will change the sales requirements you need to meet to get the Smart! badge
- We will introduce changes to the Allegro Prices program
From: September 17, 2025
- We will introduce changes to Allegro Business
- You will dispatch Pocztex payment on delivery parcels through Ship with Allegro only based on an Allegro agreement
- We will enable new delivery options from Poland to Hungary
From: October 1, 2025
You will be able to use the DHL delivery options only in the Allegro Delivery program
On July 29, we will permanently remove the Allegro DHL options outside the Allegro Delivery program:
- Allegro DHL Box 24/7
- Allegro DHL Pickup
- Allegro DHL Courier.
From July 29, you will not be able to:
- add them to your existing shipping price lists
- create a new shipping price list with those delivery options
- save an edited shipping price list with those delivery options.
After July 29, the Allegro DHL delivery options will be available only as part of a package that includes all the Allegro Delivery program.
If you enable the DHL Courier delivery option based on your own agreement, nothing will change for you.
On August 18, we will remove from the Allegro Terms & Conditions fragments that refer to the Allegro DHL delivery options outside the Allegro Delivery program.
We will change the maximum dimensions of parcels dispatched with Allegro Pocztex Courier and Allegro Pocztex Pick-up Point
From: August 18, 2025
We will change the maximum dimensions of parcels you dispatch with two delivery options offered by Poczta Polska:
| Delivery option | Maximum dimensions before August 18 | Maximum dimensions from August 18 |
|---|---|---|
| Allegro Pocztex Courier | Maximum dimensions before August 18 70x60x60 cm |
Maximum dimensions from August 18 Maximum sum of dimensions (height + width + length): 210 cm. The longest side of the parcel: 90 cm. |
| Allegro Pocztex Pick-up Point | Maximum dimensions before August 18 70x60x60 cm |
Maximum dimensions from August 18 65x40x42 cm |
We will also reduce the time that buyers have to collect parcels dispatched with Allegro Pocztex Pick-up Point — from 6 to 3 days.
Learn more about the Pocztex delivery options.
Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will extend the list of protected brands
From: August 18, 2025
How it is now
On Allegro, you can list offers with products of protected brands if you have a business account, confirm that you know the Brand Protection Conditions, and act according to them.
What we will change
We will add new brands to the list — you can check them in this file.
What the Brand Protection Conditions are and why you should know them.
Basis: preventing misuse (sub-paragraph 14.1 (g) of the Allegro Terms & Conditions).
We will increase the maximum weight of Allegro International Czechia parcels dispatched to parcel lockers and pick-up points — from 15 kg to 20 kg
From: August 18, 2025
The change will apply to the parcel locker and pick-up point delivery options:
- Allegro International Pick-up Point Czechia
- Allegro International Parcel Lockers Czechia.
The maximum weight for the Allegro International Czechia courier deliveries will remain the same.
Learn more about Allegro International Czechia.
Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
You will be able to file certain delivery complaints for Allegro Standard only with the carrier
From: August 18, 2025
Soon, we will facilitate the process of submitting complaints for deliveries within Poland that you settle within the Allegro Standard method.
How it works now
Currently, we act as an intermediary for submitting complaints under Allegro Standard concerning delayed, damaged, or lost parcels. This may extend the waiting time for a complaint decision from the carrier to up to 60 days.
What we will change
From August 18, you will be able to file such complaints directly with the carrier, and the response time will be shorter — up to 30 days.
How you will file a complaint
There will be two ways.
- Completing a complaint form in the Sales Center. Go to the Ordered parcels tab and click [order details] next to a particular order. Then, click [delivery complaint]. In the form, we will suggest what elements you should attach to your complaint so that the carrier can process it faster. Next, we will redirect you to the carrier’s page where you will file the complaint according to their requirements.
- Filing a complaint directly on the carrier’s page. The carrier will receive your complaint instantly and will be able to contact you in case they have any questions or require additional documents like an authorization, photographs, or a damage report.
Basis: improving the operation of the website and the buyer and seller service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).
We will update the rules for creating product sets
From: August 18, 2025
What product sets are
Product sets are offers where you sell several different products or multiple units of the same product. To list such a set, all products need to be linked to the Allegro Product Catalog.
You can list product sets if:
- you create them through this form or the API and
- in a set offers, you combine offers listed in the categories that we mention in this article.
What we will change
We will clarify that you can list a product set also if it is a set created by the manufacturer — a manufacturer's set. Manufacturer's sets have their own GTIN (EAN code) or Manufacturer's code. You can list a manufacturer's set also outside the categories mentioned in our article.
We will be able to remove offers with sets that do not meet our rules — without having to contact the seller.
Learn more about product sets.
Basis: improving the operation of the website and the user and buyer service, preventing misuse, security/safety considerations (sub-paragraphs 14.1 (d, g) of the Allegro Terms & Conditions).
We will change the name of Allegro Protect, update the Privacy Protection policy, and other fragments of the Terms & Conditions
From: August 18, 2025
We will change the name of Allegro Protect to Allegro Buyer Protection
We aim to increase customer awareness of the protection we provide them with during shopping. Based on consumer research, we have decided to change the name of the program to make it even clearer and more understandable for buyers in various countries.
We will adapt the name for each marketplace:
- allegro.pl: Allegro Ochrona Kupujących
- allegro.cz: Allegro bezpečný nákup
- allegro.sk: Allegro bezpečný nákup
- allegro.hu: Allegro Vásárlóvédelem
We have also changed the logo to one that is more associated with comprehensive protection. There will be one logo for all marketplaces:
The current rules regarding the program will remain the same.
If you want to learn more about the Allegro Buyer Protection, read our article for more information (the current name of the program still appears there).
Basis: editorial change (sub-paragraph 14.1 (k) of the Allegro Terms & Conditions).
We will update the Allegro Privacy protection policy
We may also display our ads to you on TikTok, based on your personal data, just like on Facebook or Google.
Basis: enhancing the protection of buyers' and sellers' privacy (sub-paragraph 14.1 (e) of the Allegro Terms & Conditions).
We will update the rules for adding new products to our Catalog
We will clarify that you cannot add products:
- that are already in the Catalog
- to circumvent the provisions of our Terms & Conditions or the law, including the principles of fair competition.
Learn more about adding a new product to the Catalog.
Basis: improving the operation of the website and the user and buyer service, and preventing misuse sub-paragraphs 14.1 (d, g) of the Allegro Terms & Conditions).
We will add a link to a DPD page with instructions about packing tires
We will add to the Terms & Conditions a link to the page with DPD's instructions about the correct way of packing tires. They apply to the following delivery options:
- Allegro DPD Courier
- Allegro DPD Courier payment on delivery
- Allegro DPD Pickup
- Allegro DPD Pickup payment on delivery.
Basis: editorial change (sub-paragraph 14.1 (k) of the Allegro Terms & Conditions).
We will change the sales requirements you need to meet to get the Smart! badge
From: September 1, 2025
On Allegro.pl, we mark your offers with the Smart! badge if you meet the sales and offers requirements. Those requirements are the same for business and regular accounts.
What we will change
We will simplify the sales requirements that you need to meet on allegro.pl to be granted the Smart! badge. Currently, you can get the Smart! badge if you meet at least one of the three requirements. Starting September 1, you will only need to meet one:
| Smart! sales requirements before September 1 | Smart! sales requirements from September 1 |
|---|---|
| the sales quality level on your account is higher than Neutral or at least Neutral on all your accounts or you have at least 5 unique positive ratings (thumbs up) from the last 12 months, and your average sales rating is at the level of at least 98% or you are a Super Seller | Smart! sales requirements from September 1 the sales quality level on your account is higher than Neutral or at least Neutral on all your accounts |
It means that, starting September 1, sales requirements for Smart! will be the same in all marketplaces.
Learn more about Allegro Smart!
Basis: changes in the scope of services provided, including the introduction of new services (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will introduce changes to the Allegro Prices program
What the Allegro Prices Program is all about
If you participate in the program, some of your offers may qualify for an automatic price reduction. In return, we give you compensation equal to the reduction amount.
What we will change
We will allow you to declare a maximum offer price reduction, which will increase the chances of your offers qualifying for the automatic reduction. If your offer qualifies — we will divide the reduction amount between us and you at a 2:1 ratio. This means that we will add 2 PLN to every 1 PLN of reduction you offer.
Moreover, we may apply another criterion: country of dispatch. In a given marketplace, offers with dispatch from a particular country will have slightly higher chances of participating in the program. For example, offers with dispatch from Czechia will have higher chances of participating in Allegro Prices on allegro.cz.
Learn more about Allegro Prices — the support program for sellers.
Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will introduce changes to Allegro Business
From: September 17, 2025
What Allegro Business is now
It is the version of Allegro dedicated to entrepreneurs. You can access it by signing in to your business account registered with Polish details.
What we will change
- Allegro Business will be available at a new, widely accessible address: business.allegro.pl. Offers will be visible to everybody, including people without an Allegro account. It will be possible to make a purchase with a regular or business account. In both cases, you will only be able to buy using business details — with an invoice.
- Your offer will only be visible if you declare issuing an invoice and — for VAT invoices — if you complete the VAT rate. If your company is located outside Poland, we will also check whether your EU VAT number is in the VAT Information Exchange System.
- Customers will see the net price as the main price in the offer. We will also display the gross price and the VAT rate based on which the net price is calculated.
- In orders placed by customers from outside Poland, we will automatically provide you with information about the buyer’s EU VAT status (based on data from relevant registers). This will help you decide whether to issue a VAT 0% invoice for a given purchase, minimizing the risk of incorrectly documenting (invoicing) such intra-community transactions.
- You will be able to use a separate Message center.
- You will be able to use a separate Message center.
- The My Assortment tab will feature a new filter, allowing you to easily identify offers also available on Allegro Business.
What you need to know if your business is registered outside Poland
We will introduce a qualification process for offers on business.allegro.pl.
If you use Allegro Ads
Your ads will reach buyers on allegro.pl and business.allegro.pl. You do not have to take any action. We will add the definition of business.allegro.pl to the Allegro Ads Terms & Conditions.
What will stay the same
- We will not charge extra fees for using Allegro Business. You will settle with us as usual. In the Settlements with Allegro tab, you will see consolidated fees for the entire Polish marketplace (business.allegro.pl and allegro.pl).
- As it is now, there will be one sales commission rate — regardless of whether you sell on Allegro Business or Allegro. We will issue one invoice for our services (allegro.pl and business.allegro.pl).
- We will not change the options you can currently use on Allegro Business. You will still be able to provide your business customers with convenient tools, such as order discounts, wholesale price lists, visible VAT rates, and net prices.
Basis: improving the operation of the website and the buyer and seller service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).
You will dispatch Pocztex payment on delivery parcels through Ship with Allegro only based on an Allegro agreement
From: September 17, 2025
How it works now
You need to conclude an agreement with the carrier if you want to enable the Allegro Pocztex Courier payment on delivery or Allegro Pocztex Pick-up Point payment on delivery options in your offers.
What we will change
You will be able to dispatch parcels using those delivery options through Ship with Allegro based only on the Allegro agreement.
You will no longer be able to add your agreement with Poczta Polska to Ship with Allegro, or use the agreements you added there before.
Learn more about the Pocztex delivery options.
Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will enable new delivery options from Poland to Hungary
From: September 17, 2025
We will enable new delivery options from Poland to Hungary with DHL.
In offers on allegro.pl and allegro.hu, you will find two new delivery options:
- Allegro DHL Parcel Lockers Hungary
- Allegro DHL Pickup Hungary.
In offers on allegro.hu, you will be able to enable one new delivery option:
- Allegro DHL Courier Hungary payment on delivery.
Click to check delivery prices for the new Allegro DHL Courier option on allegro.hu
| Order value | Gross delivery fee within Allegro Smart! |
|---|---|
| 2,800–4,199 HUF gross | Gross delivery fee within Allegro Smart! 180 HUF |
| 4,200–5,999 HUF gross | Gross delivery fee within Allegro Smart! 370 HUF |
| 6,000–9,199 HUF gross | Gross delivery fee within Allegro Smart! 540 HUF |
| 9,200–13,899 HUF gross | Gross delivery fee within Allegro Smart! 840 HUF |
| 13,900 HUF gross or more | Gross delivery fee within Allegro Smart! 1,060 HUF gross for the first parcel, and 840 HUF gross for each subsequent one |
| Order value | Gross delivery fee outside Allegro Smart! |
|---|---|
| Regardless of the order value | Gross delivery fee outside Allegro Smart! 1,390 HUF |
Click to check the delivery fee for an international Allegro DHL Pickup Hungary parcel on allegro.hu
| Order value range | Gross delivery fee within Allegro Smart! |
|---|---|
| 2,800–4,199 HUF gross | Gross delivery fee within Allegro Smart! 150 HUF for each parcel |
| 4,200–5,999 HUF gross | Gross delivery fee within Allegro Smart! 290 HUF for each parcel |
| 6,000–9,199 HUF gross | Gross delivery fee within Allegro Smart! 460 HUF for each parcel |
| 9,200–13,899 HUF gross | Gross delivery fee within Allegro Smart! 700 HUF for each parcel |
| 13,900 HUF gross or more | Gross delivery fee within Allegro Smart! 920 HUF gross for the first parcel, and 700 HUF gross for each subsequent parcel |
| Order value | Gross delivery fee outside Allegro Smart! |
|---|---|
| Regardless of the order value | Gross delivery fee outside Allegro Smart! 690 HUF |
Click to check the delivery fee for an international Allegro DHL Parcel Lockers Hungary parcel on allegro.hu
| Order value range | Gross delivery fee within Allegro Smart! |
|---|---|
| 2,800–4,199 HUF gross | Gross delivery fee within Allegro Smart! 150 HUF |
| 4,200–5,999 HUF gross | Gross delivery fee within Allegro Smart! 290 HUF |
| 6,000–9,199 HUF gross | Gross delivery fee within Allegro Smart! 460 HUF |
| 9,200–13,899 HUF gross | Gross delivery fee within Allegro Smart! 700 HUF |
| 13,900 HUF gross or more | Gross delivery fee within Allegro Smart! 920 HUF gross for the first parcel, and 700 HUF gross for each subsequent parcel |
| Order value | Gross delivery fee outside Allegro Smart! |
|---|---|
| Regardless of the order value | Gross delivery fee outside Allegro Smart! 690 HUF |
Click to check the maximum parcel weight and dimensions for Allegro DHL Pickup Hungary
| Dimensions | Allegro DHL Pickup Hungary |
|---|---|
| Maximum weight (actual or dimensional) | Allegro DHL Pickup Hungary 31.5 kg (single-element parcels not placed on a pallet) |
| Maximum dimensions | Allegro DHL Pickup Hungary 120 [length] x 60 [width] x 60 [height] cm |
| Minimum dimensions | Allegro DHL Pickup Hungary 15 x 11 x 1 cm |
| Maximum length of the longest side of the parcel | Allegro DHL Pickup Hungary 120 cm |
| Maximum circumference of the parcel (length + 2 x width + 2 x height) | Allegro DHL Pickup Hungary 360 cm |
Click to check the maximum parcel weight and dimensions for Allegro DHL Parcel Lockers Hungary
| Dimensions | Allegro DHL Pickup Hungary |
|---|---|
| Maximum weight (actual or dimensional) | Allegro DHL Pickup Hungary 20 kg (single-element parcels not placed on a pallet) |
| Maximum dimensions | Allegro DHL Pickup Hungary 50 [length] x 35 [width] x 31 [height] cm |
| Minimum dimensions | Allegro DHL Pickup Hungary 15 x 11 x 1 cm |
| Maximum length of the longest side of the parcel | Allegro DHL Pickup Hungary 50 cm |
| Maximum circumference of the parcel (length + 2 x width + 2 x height) | Allegro DHL Pickup Hungary 360 cm |
Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will adapt sales on Allegro to the requirements of the deposit-refund system
From: October 1, 2025
General information about the deposit-refund system
The deposit-refund system will be introduced in Poland based on the European Parliament's directive and the regulation of the Polish Minister of Climate and Environment. It will be mandatory in all Polish stores, both brick-and-mortar and online.
The new obligations will apply to all entrepreneurs in Poland who sell beverages in packaging covered by the deposit, which are:
- single-use plastic bottles up to 3 liters
- metal cans up to 1 liter
- reusable glass bottles up to 1.5 liter.
The manufacturer or entity that introduces the beverage on the market decides how to participate in the deposit-refund system.
The manufacturer can settle the deposit directly with a selected deposit-refund system operator or collect it from buyers. If they opt for the latter solution, the packaging must have a special, visible deposit symbol:
The deposit will not cover all beverages. This means that two versions of products — with and without the deposit — will be on the market at the same time (for example, beverages from older batches or imported beverages).
Your customers will be able to get back the full deposit. All they will have to do is return empty, undamaged packaging to one of the thousands of collection points across Poland.
What products will the deposit system cover
The deposit-refund system will cover beverages intended for direct consumption.
| Examples of products covered by the deposit-refund system | Examples of products not covered by the deposit-refund system |
|---|---|
| water, juices, nectars, carbonated drinks, energy drinks, iced teas, beer, and other alcoholic beverages in packaging up to 1.5 liters | Examples of products not covered by the deposit-refund system all dairy products (milk, yogurts, kefirs), dilutable syrups, medicinal products, and coffee in jars |
What it means for you
If you sell products that are subject to the new regulations on Allegro, you are obliged to:
- add the deposit to the price of each product
- mark your offers correctly (separately for the products with and without the deposit)
- charge the deposit the moment your customer buys a beverage.
According to the regulations, the deposit amount cannot be included in the price. You need to present it as a separate item, clearly visible wherever the product price is displayed — both on product lists and in offers.
How this will affect your Allegro settlements:
- the deposit will not be subject to VAT
- we will not charge the sales commission fee on the deposit
- we will not include the deposit in the total purchase value that qualifies orders for free Smart! delivery or in the free delivery threshold you specify yourself.
You can find the seller's responsibilities regarding settling the deposit and a list of the official operators of the deposit-refund system on the website of the Polish Ministry of Climate and Environment and the operators' websites. Allegro will not mediate in settling the deposit collected with the operator or in collecting the returnable packaging.
How we will help you fulfill the obligations that arise from the new deposit-refund system
We are working on the solutions that will make it easier for you to adapt your offers to the new regulations. We will provide you with the essential tools for charging the deposit correctly. Soon, we will publish detailed information about the key changes in offers and the rules of the deposit-refund system on Allegro.
Learn more about the legal basis and general principles of the system from the official government website (available in Polish).
We will make changes to the sales quality levels and metrics
From: October 1, 2025
Sales quality is the overall rating of your activities on Allegro. We calculate it based on the points you earn in 8 metrics, such as contact with customers or dispatch speed.
Currently, you can earn up to 500 points for sales quality. We specify your sales quality level depending on your score, from Unacceptable to Super +.
What we will change
We will reduce the number of levels that you can reach for sales quality by removing Unacceptable and Super +. Your sales quality will have one of the following 4 levels:
- Super
- Good
- Neutral
- Needs improvement.
Additionally:
- we will make changes to the sales quality metrics
- we will update the provisions regarding sales quality:
- we will add a provision stating that we do not calculate points based on the data from the last 30 days for all metrics
- we will clarify the provision about how we calculate points for the Unresolved Discussion metric.
Soon, we will provide more details in the News.
We will enable the Allegro International Slovakia delivery option
From: October 1, 2025
We will add new delivery options from Poland to Slovakia:
- Allegro International Courier Slovakia
- Allegro International Courier Slovakia payment on delivery
- Allegro International Pick-up Points Slovakia
- Allegro International Pick-up Points Slovakia payment on delivery
- Allegro International Parcel Lockers Slovakia
- Allegro International Parcel Lockers Slovakia payment on delivery.
You will be able to take advantage of the new delivery options if you sell on allegro.sk and dispatch products from Poland to Slovakia.
On allegro.sk, the new delivery options:
- are available within Allegro Smart!
- qualify offers for the Smart! badge as one of the delivery options to pick-up points or parcel lockers.
How you will dispatch parcels
You will dispatch parcels through our free tool — Ship with Allegro — or by integrating external tools (for example, Baselinker) with the Ship with Allegro API. You will hand the ready parcels over:
- during a one-time courier pick-up or a fixed pick-up
- at InPost parcel lockers
- in InPost dispatch points.
You will settle the new delivery options within Allegro Standard. It means that you will:
- settle the delivery costs directly with us ― based on invoices we issue
- benefit from the attractive terms we have negotiated with the carriers
- find all fees in the Settlements with Allegro tab.
Click to check delivery prices for the new Allegro International Courier Slovakia delivery options
| Order value (gross) | Delivery fee (gross) within Allegro Smart! |
|---|---|
| 6.90–10.39 EUR | Delivery fee (gross) within Allegro Smart! 0.49 EUR |
| 10.40–14.99 EUR | Delivery fee (gross) within Allegro Smart! 0.99 EUR |
| 15.00–22.99 EUR | Delivery fee (gross) within Allegro Smart! 1.39 EUR |
| 23.00–34.49 EUR | Delivery fee (gross) within Allegro Smart! 2.19 EUR |
| 34.50 EUR or more | Delivery fee (gross) within Allegro Smart! 2.69 EUR for the first parcel, and 2.19 EUR for each subsequent one |
| Order value (gross) | Delivery fee (gross) outside Allegro Smart! |
|---|---|
| Regardless of the order value | Delivery fee (gross) outside Allegro Smart! 3.49 EUR |
Click to check delivery prices for the new Allegro International Pick-up Points Slovakia delivery options
| Order value (gross) | Delivery fee (gross) within Allegro Smart! |
|---|---|
| 6.90–10.39 EUR | Delivery fee (gross) within Allegro Smart! 0.39 EUR |
| 10.40–14.99 EUR | Delivery fee (gross) within Allegro Smart! 0.79 EUR |
| 15.00–22.99 EUR | Delivery fee (gross) within Allegro Smart! 1.19 EUR |
| 23.00–34.49 EUR | Delivery fee (gross) within Allegro Smart! 1.79 EUR |
| 34.50 EUR or more | Delivery fee (gross) within Allegro Smart! 2.39 EUR for the first parcel, and 1.79 EUR for each subsequent one |
| Order value (gross) | Delivery fee (gross) outside Allegro Smart! |
|---|---|
| Regardless of the order value | Delivery fee (gross) outside Allegro Smart! 2.39 EUR |
Click to check delivery prices for the new Allegro International Parcel Lockers Slovakia delivery options
| Order value (gross) | Delivery fee (gross) within Allegro Smart! |
|---|---|
| 6.90–10.39 EUR gross | Delivery fee (gross) within Allegro Smart! 0.39 EUR |
| 10.40–14.99 EUR gross | Delivery fee (gross) within Allegro Smart! 0.79 EUR |
| 15.00–22.99 EUR gross | Delivery fee (gross) within Allegro Smart! 1.19 EUR |
| 23.00–34.49 EUR gross | Delivery fee (gross) within Allegro Smart! 1.79 EUR |
| 34.50 EUR gross or more | Delivery fee (gross) within Allegro Smart! 2.39 EUR for the first parcel, and 1.79 EUR for each subsequent one |
| Order value (gross) | Delivery fee (gross) outside Allegro Smart! |
|---|---|
| Regardless of the order value | Delivery fee (gross) outside Allegro Smart! 1.79 EUR |
Click to check the maximum parcel weight and dimensions
| Dimensions | Allegro International Courier Slovakia | Allegro International Pick-up Points Slovakia | Allegro International Parcel Lockers Slovakia |
|---|---|---|---|
| Maximum weight (actual or dimensional) | Allegro International Courier Slovakia 29 kg |
Allegro International Pick-up Points Slovakia 15 kg |
Allegro International Parcel Lockers Slovakia 15 kg |
| Maximum dimensions | Allegro International Courier Slovakia The longest side: 120 cm, the sum of three sides: max. 220 cm, dispatch at a parcel locker: 64 x 38 x 41 cm |
Allegro International Pick-up Points Slovakia The longest side: 80 cm, total circumference: 200 cm, dispatch at a parcel locker: 64 x 38 x 41 cm |
Allegro International Parcel Lockers Slovakia 64 x 38 x 41 cm |
| Maximum length of the longest side of the parcel | Allegro International Courier Slovakia 120 cm |
Allegro International Pick-up Points Slovakia 80 cm |
Allegro International Parcel Lockers Slovakia N/A |
Basis: changes in the scope of services provided, including the introduction of new services (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will update the Allegro Finance Terms & Conditions
From: October 1, 2025
The way your customers will pay for purchases on Allegro will not change.
What we will change
We will add provisions about the payment initiation service to the Allegro Finance Terms & Conditions. This service allows buyers to pay for their purchases fast and safely.
Similar provisions have already been added to the Terms & Conditions of other payment operators on Allegro: PayU and Przelewy24.
Basis: changes in the scope of services provided, including the introduction of new services (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).
See the changes to the Allegro Terms & Conditions
Find the changes in the PDFs below. We have marked the new fragments in blue, and the fragments we will remove are crossed out:
- August 18, 2025 — changes to the Allegro Terms & Conditions
- September 1, 2025 — changes to the Allegro Terms & Conditions
- September 17, 2025 — changes to the Allegro Terms & Conditions
- September 17, 2025 — changes to the Ads Service Terms & Conditions
- October 1, 2025 — changes to the Allegro Terms & Conditions.
We have uploaded the files listed above to a durable medium. This solution guarantees that the files will remain unchanged for 10 years. You can check the files on the service provider's website.
appearance: device theme
