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The key change will be promoting offers in foreign marketplaces — you will be able to do it if you share offers on allegro.cz, allegro.sk, or allegro.hu. For the first 30 days, promoting offers in foreign marketplaces will be free of charge. On September 17, we will start charging additional sales commission for featured offers.
We will introduce maximum prices for delivery outside Smart! — for deliveries to parcel lockers and pick-up points that you carry out based on your own agreements with carriers.
We will add empty cosmetic, perfume, and eau de toilette bottles to the list of products you cannot sell.
Also, see what we will change if you ship heavy products or you use Allegro Ads, or the One Fulfillment by Allegro service.
Read more about key changes
These changes may affect your sales or require you to take action.
From: August 18, 2026
- We will enable promotion in foreign marketplaces if you feature offers on allegro.pl — you will pay nothing for the first 30 days, but on September 17, we will start charging additional sales commission for featured offers
- We will add empty cosmetic, perfume, and eau de toilette bottles to the list of products you cannot list
- We will introduce maximum prices for delivery to parcel lockers and pick-up points within Poland — outside Smart!
See the changes that you may find important
These changes do not require your action, but may affect your sales and you might want to get familiar with them.
From: August 18, 2026
- Allegro Ads: you will be able to toggle between net and gross values
- We will end shipping to the UK and selling on regular accounts registered to UK addresses
- We will resume the delivery of heavier parcels (over 20 kg) with Allegro Pocztex Courier
What else we will change
These changes will not require your action.
From: August 18, 2026
- One Fulfillment by Allegro: you will be able to use more of our warehouses
- Allegro Prices: we will change the method of calculating the financial result
- We will display the details of your business in a new tab in Sales Center
- We will enable you to use infographics in offers
- We will introduce a new option for managing charity fundraisers on Allegro Charytatywni
From: October 9, 2026
We will enable promotion in foreign marketplaces if you feature offers on allegro.pl — you will pay nothing for the first 30 days, but on September 17, we will start charging additional sales commission for featured offers
From: August 18, 2026
How it works now
You can only use Features and Flexible Features in offers on allegro.pl.
What will change
You will be able to promote offers also in foreign marketplaces.
On August 18, we will automatically enable promotion in all of your offers that, as of that day, have a Feature or Flexible Feature enabled on allegro.pl.
If you do not use a Feature or Flexible Feature in your base marketplace (allegro.pl) — we will not enable these options in offers that you share in foreign marketplaces.
How to manage promotion across different marketplaces
You can adjust offer promotion to your needs anytime.
- You can disable offer promotion in all or selected foreign marketplaces — and keep it only in your base marketplace, allegro.pl.
- You can disable offer promotion on allegro.pl — if you do that, we will also disable promotion in foreign marketplaces.
See examples
- You enabled a Feature in one of your offers on allegro.pl. You shared that offer on allegro.cz. On August 18, we will automatically enable that Feature also on allegro.cz.
- You do not use offer promotion on allegro.pl. You share offers on allegro.cz, allegro.sk, and allegro.hu. On August 18, we will not enable Features or Flexible Features in the offers you shared in foreign marketplaces. You will be able to do it yourself — if you enable these promotion options in offers on allegro.pl.
How much a Feature and Flexible Feature cost on allegro.pl and foreign marketplaces
We will not change anything for allegro.pl. We will charge:
- for a Feature: every 10 days
- for a Flexible Feature: every day
- additional sales commission for featured offers. It amounts to 0.75 of the sales commission rate for that category.
In foreign marketplaces:
- we will charge additional sales commission for featured offers. However, we will start doing it on September 17.
- we will not charge the recurring fee for Features and Flexible Features — we will only do it for allegro.pl, like we do now.
| Fee | allegro.pl | Other marketplaces before September 17 | Other marketplaces from September 17 |
|---|---|---|---|
| Recurring fee for Features and Flexible Features | allegro.pl yes (no changes) |
Other marketplaces before September 17 no |
Other marketplaces from September 17 no |
| Additional sales commission for featured offers ( 0.75 of the sales commission rate for that category ) | allegro.pl yes (no changes) |
Other marketplaces before September 17 no |
Other marketplaces from September 17 yes |
How you will benefit from that in foreign marketplaces
- You will increase your chances of selling products.
- Your offers will be more likely to become Top offers.
- You will use a simple fee structure for promotion across marketplaces.
Learn more about promotion options.
We will introduce this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided, including the introduction of new services.
We will add empty cosmetic, perfume, and eau de toilette bottles to the list of products you cannot list
From: August 18, 2026
Why we are doing it
Empty perfume bottles can be used for the production of counterfeits. Scammers fill these bottles with liquids that pretend to be originals and sell them as full-value products. We do not want offers on Allegro to facilitate such actions. By doing so, we protect sellers who list original products as well as their customers.
What it means for you
On August 18, we will automatically remove offers with empty bottles.
What we have already done to counteract similar fraud
The ban on selling empty bottles is another of our many actions aimed at protecting buyers and sellers and counteracting this type of fraud.
- We have introduced a complete ban on the sale of used and opened cosmetics and perfumes, as well as a ban on the sale of testers and samples.
- Before an offer is listed, we check, for example, whether it complies with our Terms & Conditions. Thanks to this, we have blocked the listing of 500,000 suspicious offers before they could even reach customers. We also remove offers with misleading descriptions.
- We prevent listing offers that exploit the reputation of popular brands and could mislead buyers regarding the manufacturer of the fragrance.
- We continuously verify the reliability of sellers and their offers.
- We have implemented a so-called data lock for manufacturers to protect official product information.
- Under the Rights Protection Cooperation Program, we collaborate with manufacturers and brands to stay ahead of the actions of dishonest sellers.
We will introduce this change based on paragraph 14.1 (g) of the Allegro Terms & Conditions: preventing misuse.
We will introduce maximum prices for delivery to parcel lockers and pick-up points within Poland — outside Smart!
From: August 18, 2026
What will change
We will introduce maximum prices for the domestic delivery options — for parcel lockers and pick-up points.
What delivery options this change concerns
The maximum prices apply to the delivery options you use based on your own agreements with carriers (outside Allegro Smart!).
What it means for you
If you offer delivery to parcel lockers and pick-up points, check your shipping price lists. Adjust prices if they exceed the new limits.
From August 18, you will not be able to list offers with prices higher than the ones provided in the table below.
We will notify you about the ongoing offers in which the prices exceed the new limits. In time, we will remove such offers.
Why we are doing it
We want to keep the delivery prices on Allegro attractive for buyers. This way, they will be more eager to choose your offers, which will help you grow your sales.
We will introduce this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
Allegro Ads: you will be able to toggle between net and gross values
From: August 18, 2026
How it is now
Currently, you see all amounts in Allegro Ads as gross values. This applies, for example, to your rates, budgets, and advertising costs.
What will change
We will add a net view toggle. Thanks to this, you will also be able to check amounts and data excluding VAT. You will be able to create and edit campaigns in both the net and gross views. You will be able to change the view with one click in the Campaigns tab in the Allegro Ads dashboard.
Using the toggle, you will be able to change the view for:
- CPC and CPM rates
- daily and total budget
- rate and budget recommendations
- advertising costs and ROAS
- data in the Campaign Planner
- information available in Ads Express.
The net rate view toggle will not be available directly within the Ads Express tab.
What it means for you
You do not have to do anything. This change will not affect your ads.
We will set the default view based on your company's registered address. If that address is:
- in Poland — you will see the gross view. Just as before, advertising costs will be calculated in gross amounts, and this is how you will see them in the Settlements with Allegro tab.
- in another country — you will see the net view. Allegro Ads costs will still be calculated in gross amounts, but you will see them as net amounts in the Settlements with Allegro tab.
Why we are doing it
We want to make it easier for you to control your budget. With this new option, you will be able to:
- assess the actual costs of your ads faster, as you will no longer have to calculate and deduct VAT yourself.
- easily compare rates with net prices on other advertising platforms — for example, in Google Ads.
Learn more about Allegro Ads.
We will end shipping to the UK and selling on regular accounts registered to UK addresses
From: August 18, 2026
Due to UK regulations regarding sales on platforms like Allegro, we will be removing the ability to:
- ship to the UK
- sell from regular accounts registered to UK addresses.
You do not need to do anything regarding this change.
We will divide the process of removing delivery options to the UK into two stages:
- August 18 to August 20 — we will block the ability to add delivery options to the UK to new shipping price lists. If you try to edit a shipping price list that contains a delivery option to the UK during this period, you will not be able to save your changes until you remove that option.
- August 20 to August 22 — we will gradually remove delivery options to the UK from shipping price lists and offers of all sellers.
What that means for your customers
- Until we remove delivery options to the UK from your offers — your customers will be able to order products to that country.
- Once we remove delivery to the UK from your offers, byers will not be able to select delivery to that country — consequently, they will not be able to place orders.
We will introduce this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
We will resume the delivery of heavier parcels (over 20 kg) with Allegro Pocztex Courier
From: August 18, 2026
The fees for parcels over 20 kg delivered with Allegro Pocztex Courier will be the same as surcharges for delivery of such parcels with Allegro DPD Courier and Allegro DHL Courier.
See an example of how much you will save (Smart! order)
You dispatch a 27 kg parcel worth 155 PLN.
- Until August 17, the total fee is 90,96 PLN net (111.88 PLN gross) — 9.67 PLN net (11.89 PLN gross) for the Smart! delivery fee and 81.29 PLN net (99.99 PLN gross) for the surcharge for exceeding the weight or dimensions specified by the Terms & Conditions.
- From August 18, the same parcel costs you only 12.91 PLN net (15.88 PLN gross) — 9.67 PLN net (11.89 PLN gross) for the basic fee and 3.29 PLN net (3.99 PLN gross) fo the weight surcharge.
Detailed breakdown of this example:
| Fee for a 27 kg parcel | Before August 18 | From August 18 |
|---|---|---|
| Delivery fee | Before August 18 9.67 PLN net (11.89 PLN gross) |
From August 18 9.67 PLN net (11.89 PLN gross) — no changes |
| Fee for exceeding the weight or dimensions specified in the T&C | Before August 18 81.29 PLN net (99.99 PLN gross) |
From August 18 n/a |
| Weight surcharge (over 25 kg to 31.5 kg) | Before August 18 n/a |
From August 18 3.23 PLN net (3.99 PLN gross) |
| Total | Before August 18 90.96 PLN net (111.88 PLN gross) |
From August 18 12.91 PLN net (15.88 PLN gross) |
Click to see new rates for all weight ranges
See how the surcharge rates will change:
| Parcel weight | Surcharge from August 18 |
|---|---|
| over 20 kg to 25 kg | Surcharge from August 18 2.43 PLN net (2.99 PLN gross) |
| over 25 kg to 31.5 kg | Surcharge from August 18 3.23 PLN net (3.99 PLN gross) |
| over 31.5 kg to 40 kg | Surcharge from August 18 29.26 PLN net (35.99 PLN gross) |
| over 40 to 50 kg | Surcharge from August 18 37.39 PLN net (45.99 PLN gross) |
| Over 50 kg | Surcharge from August 18 81.29 PLN net (99.99 PLN gross) |
We will introduce this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
One Fulfillment by Allegro: you will be able to use more of our warehouses
From: August 18, 2026
One Fulfillment by Allegro is our comprehensive logistic service.
What will change
We will add a new location to our One Fulfillment by Allegro warehouse network. We will detail this in the service's Terms & Conditions, where we will outline:
- how you will manage inventory across multiple warehouses
- how to deliver products to designated locations
- how we will handle orders and returns from buyers.
What it means for you
You will send shipments to a specific warehouse within our expanded network. We will handle your orders and returns directly within Allegro's logistics network. If you already use One Fulfillment by Allegro — we will share more details soon.
What you will gain
The new warehouse will allow us to handle a higher volume of shipments and products within our logistics network. It will also allow us to streamline the processing of your orders and returns.
Learn more about One Fulfillment by Allegro.
Allegro Prices: we will change the method of calculating the financial result
From: August 18, 2026
How the Allegro Prices program works
In the Allegro Prices program, we automatically reduce the prices of selected products. Thanks to this, the buyer pays less when shopping from you, and you lose nothing. You get back the amount by which we reduce the price as a discount on our services.
Check what we will change on August 18
We will change the method of calculating the financial result.
Our algorithm selects offers for the program based on:
- the declared dispatch time
- the financial result we — as Allegro — achieve after reducing the product price.
This result is the difference between the sales commission and the value of the granted discount. From August 18, we will deduct the international delivery costs we incur from this result. These costs result from our shipping surcharges for Allegro delivery options.
This change will only affect the financial result we calculate for each offer. This result is part of the algorithm we use to select offers for price reductions.
This change will not affect the amount by which we reduce the offer price under the program. You receive this amount as a transaction rebate on our services.
Learn more about how discounts work in the Allegro Prices program.
We will introduce this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
We will display the details of your business in a new tab in Sales Center
From: August 18, 2026
How it works now
We currently display the details of your business, such as name, address, or tax number in the Account Details tab.
What will change
You will be able to manage the details of your business in a new tab called Company Details in the Sales Center. It will be available in the menu next to your login, which you can expand.
At the same time, we will remove the Linked accounts tab from the Sales Center. The list of your accounts with the same tax number will be available in the Company Details tab.
What it means for you
When you update your business details in this tab, we will automatically apply these changes to all your other verified business accounts with the same tax number.
Why we are doing it
This allows us to clearly separate account data, such as your login or password, from your business details. All your business information will be in one place, making it easier to manage. If your business details change, you will be able to update them on all accounts simultaneously — without re-verification.
We will introduce this change based on paragraph 14.1 (d) of the Allegro Terms & Conditions: improving the operation of the platform and the sellers and buyer service.
We will enable you to use infographics in offers
From: August 18, 2026
How it works now
Currently, sellers cannot add infographics (images or graphics with text) to their offers.
What will change
Starting August 18, you will be able to add infographics downloaded directly from the Allegro Product Catalog to your offers. You will see the option to add graphics to the Allegro Product Catalog in the Brand Hub tab within the Sales Center, provided you are:
- the owner of the given brand, or
- a partner managing the brand's product data.
The text on the infographic may only relate to product features that are already present in the:
- offer parameters
- offer title
- offer description.
Check what you can gain with this change
- Reliable and trustworthy materials. We receive infographics directly from brands and manufacturers. This ensures you are using professional, accurate content that showcases the official look of the product.
- Faster buyer decisions. Customers learn the most important features of a product in seconds. A clear description encourages making purchases.
- Fewer questions and returns. Images and infographics clearly explain how the product works. As a result, buyers have fewer doubts and make fewer mistakes during purchase.
We will introduce this change based on paragraph 14.1 (j) of the Allegro Terms & Conditions: changes in the scope of services provided.
We will introduce a new option for managing charity fundraisers on Allegro Charytatywni
From: August 18, 2026
How it is now
Anyone can list a charity offer to support a selected fundraiser goal.
What will change
If you represent a charity organization, you will decide who can add charity offers under your fundraisers.
You will be able to choose between two options:
- anyone can list their offer to support the fundraiser goal
- only the organization that sets up the fundraiser can list offers within it.
Why we are doing it
Thanks to this change, organizations will gain more control over their fundraisers. They will be able to take even better care of the quality of offers and more effectively build buyer trust.
What it means for you
You will be able to support a fundraiser goal and list a charity offer in it only if the organization chooses this option.
We will introduce this change based on paragraph 14.1 (d) of the Allegro Terms & Conditions: improving the operation of the platform and the sellers and buyer service.
We will enable the Allegro International Hungary delivery option
From: October 9, 2026
We will add new delivery options from Poland to Hungary:
- Allegro International Courier Hungary
- Allegro International Courier Hungary payment on delivery
- Allegro International Pick-up Points Hungary
- Allegro International Pick-up Points Hungary payment on delivery
- Allegro International Parcel Lockers Hungary
- Allegro International Parcel Lockers Hungary payment on delivery.
You will be able to take advantage of the new delivery options if you sell on allegro.hu and dispatch products from Poland to Hungary. You will enable Allegro International Hungary if you dispatch parcels from the area covered by Allegro One Courier.
How to dispatch parcels
You will dispatch parcels through our free tool — Ship with Allegro — or by integrating external tools (for example, Baselinker) with the Ship with Allegro API. You can hand parcels over to Allegro One Courier:
- during a one-time or fixed courier pick-up
- through an Allegro One Box
- at an Allegro One Point.
You will settle the new delivery options within Allegro Standard. That means you will:
- settle the delivery costs directly with us ― based on invoices we issue
- benefit from the attractive terms we have negotiated with the carriers
- find all fees in the Settlements with Allegro tab.
Click to check delivery prices for the new Allegro International Courier Hungary delivery options
| Order value (gross) | Delivery fee (gross) within Allegro Smart! |
|---|---|
| 2,800–4,199 HUF | Delivery fee (gross) within Allegro Smart! 200 HUF |
| 4,200–5,999 HUF | Delivery fee (gross) within Allegro Smart! 390 HUF |
| 6,000–9,199 HUF | Delivery fee (gross) within Allegro Smart! 590 HUF |
| 9,200–13,899 HUF | Delivery fee (gross) within Allegro Smart! 910 HUF |
| from 13,900 HUF | Delivery fee (gross) within Allegro Smart! 1,140 HUF for the first parcel, and 840 HUF for each subsequent one |
You will pay 1,490 HUF gross for each parcel outside Allegro Smart! — regardless of the order value.
Click to check delivery prices for the new Allegro International Pick-up Points Hungary delivery options
| Order value (gross) | Delivery fee (gross) within Allegro Smart! |
|---|---|
| 2,800–4,199 HUF | Delivery fee (gross) within Allegro Smart! 160 HUF |
| 4,200–5,999 HUF | Delivery fee (gross) within Allegro Smart! 310 HUF |
| 6,000–9,199 HUF | Delivery fee (gross) within Allegro Smart! 500 HUF |
| 9,200–13,899 HUF | Delivery fee (gross) within Allegro Smart! 760 HUF |
| from 13,900 HUF | Delivery fee (gross) within Allegro Smart! 960 HUF for the first parcel, and 760 HUF for a subsequent one |
You will pay 790 HUF gross for each parcel outside Allegro Smart!, regardless of the order value.
Click to check delivery prices for the new Allegro International Parcel Lockers Hungary delivery options
| Order value (gross) | Delivery fee (gross) within Allegro Smart! |
|---|---|
| 2,800–4,199 HUF | Delivery fee (gross) within Allegro Smart! 160 HUF |
| 4,200–5,999 HUF | Delivery fee (gross) within Allegro Smart! 310 HUF |
| 6,000–9,199 HUF | Delivery fee (gross) within Allegro Smart! 500 HUF |
| 9,200–13,899 HUF | Delivery fee (gross) within Allegro Smart! 760 HUF |
| from 13,900 HUF | Delivery fee (gross) within Allegro Smart! 960 HUF for the first parcel, and 760 HUF for a subsequent one |
You will pay 790 HUF gross for each parcel outside Allegro Smart!, regardless of the order value.
Click to check the maximum parcel weight and dimensions
Allegro International Courier Hungary
Dispatch with a courier:
- maximum weight — 31.5 kg
- maximum dimensions — 110 x 50 x 50 cm.
Dispatch at a pick-up point:
- maximum weight — 20 kg
- maximum dimensions — 64 x 38 x 41 cm.
Dispatch at a parcel locker:
- maximum weight — 20 kg
- maximum dimensions — 64 x 38 x 41 cm.
Allegro International Pick-up Points Hungary
Dispatch with a courier:
- maximum weight — 20 kg
- maximum dimensions — 60 x 60 x 60 cm
Dispatch at a pick-up point:
- maximum weight — 20 kg
- maximum dimensions — 60 x 60 x 60 cm
Dispatch at a parcel locker:
- maximum weight — 20 kg
- maximum dimensions — 60 x 60 x 60 cm
Allegro International Parcel Lockers Hungary
Dispatch with a courier:
- maximum weight — 20 kg
- maximum dimensions — 60 x 60 x 60 cm
Dispatch at a pick-up point:
- maximum weight — 20 kg
- maximum dimensions — 60 x 60 x 60 cm
Dispatch at a parcel locker:
- maximum weight — 20 kg
- maximum dimensions — 60 x 60 x 60 cm
Basis: changes in the scope of services provided, including the introduction of new services (paragraph 14.1 (j) of the Allegro Terms & Conditions).
We will update the contact method for the Allegro Finance framework agreements
From: October 9, 2026
You do not need to do anything regarding these changes.
What will change
We will replace the current address kontakt@allegrofinance.pl with a convenient contact form. From October 9, you will use this form to ask how to:
- terminate your Allegro Finance framework agreement
- withdraw consent for our services.
We will also update information about the share capital of Allegro Finance sp. z o.o. — it changed from 2,750,000 PLN to 5,750,000 PLN.
We will introduce this change based on paragraph 14.1 (d) of the Allegro Terms & Conditions: improving the operation of the platform and the seller and buyer service.
See the changes to the Terms & Conditions
The changes described in this message also require updating our Terms & Conditions. We will update them on August 18 and October 9, 2026. Find the changes in the PDFs below. We have marked the new fragments in blue, and the fragments we will remove are crossed out:
- August 18, 2026 — changes to the Ads Service Terms & Conditions
- August 18, 2026 — changes to the One Fulfillment by Allegro Terms & Conditions
- August 18 and October 9, 2026 — changes to the Allegro Terms & Conditions.
We have uploaded the files listed above to a durable medium. This solution guarantees that the files will remain unchanged for 10 years. You can check the files on the service provider's website.
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