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Why is fast dispatch important?
- Fast delivery is one of the 5 main purchasing factors in Polish e-commerce
- Buyers expect delivery at the latest within 24h from placing the order
- More than 90% of orders on Allegro are dispatched on the next working day at the latest
Source: Allegro's internal research and historical data
Warehouse operating hours
- Shift your opening or closing hours
- Adjust them to carriers’ cutoff hours
- Update them in Sales Center
Fulfillment services
- Consider outsourcing your warehouse processes to an external provider
- Check out One Fulfillment by Allegro
What factors influence the estimated delivery time?
- Declared and actual dispatch time, i.e. the information from your listing form and your historical shipping performance
- Declared and actual shipping time, i.e. the information from your shipping price lists and historical carrier shipping perfomarmance
- Seasonality of sales, e.g. during the pre-holiday period, and calendar days if delivery includes business days, holidays, or weekends
- Same-day dispatch time and sales break if you have set these up in your account
- Category in which your offer is listed
You can check the estimated delivery time for your products any time in the Orders tab, under the Delivery details section. Learn more from our dedicated article.
Co uwzględnia przewidywany czas dostawy?
- Deklarowany i rzeczywisty czas wysyłki, czyli informacje z formularza wystawiania i Twoje wyniki historyczne
- Deklarowany i rzeczywisty czas przewozu, czyli informacje z cenników i historyczne czasy transportu przewoźnika
- Sezonowość sprzedaży, np. w okresie przedświątecznym i dni kalendarzowe, jeśli dostawa obejmuje dni robocze lub świąteczne albo weekendy
- Godzinę wysyłki tego samego dnia i przerwę w sprzedaży, o ile ustawisz je na koncie
- Kategorię, w której jest wystawiona oferta
W każdej chwili możesz sprawdzić przewidywany czas dostawy Twoich produktów w zakładce Zamówienia w sekcji Dane dostawy. Dowiedz się więcej z dedykowanego artykułu.
Learn more here.
Learn more
The times by which you can dispatch your shipments to be on their way on the same day are called cut-off times. You can see these in our article or directly on the carriers' pages.
This may be due to several factors. One of them is the dispatch time declared in the offer. Points in the Fast dispatch metric are only awarded for orders dispatched on the day of purchase that were placed in offers with declared immediate dispatch or within one day. If you declare dispatch time longer than 1 day in your offer, you will not get points in that metric — even if you dispatch the order on the day it is placed and paid for.
The list of other factors that may cause no points being awarded in that metric can be found here.
In this case you can:
- deliver shipments to the sorting center by yourself,
- place them in a parcel locker,
- take them to a pick-up point.
Then, there is a chance that your shipments will be scanned by the courier before 8 a.m.
Yes. In the Settings for order placing times, you can select different times for each of the carriers. You can also select different times for each day of the week.
Yes. To do this, enable the Sales break option in your account. Learn more.
Several factors may influence this. First of all, we can only display information about the same-day shipping time in offers where:
- you declare shipment immediately or within one day,
- you provide at least one delivery method with the option of next day delivery.
In addition, you must meet the following conditions:
- in the Ordering hours settings tab, you enter same-day shipping hours - for selected carriers and days of the week
- you have at least 10 orders fulfilled by integrated carriers for which you have set a same-day shipping time
- at least 95% of orders that customers placed and paid for by the time you specified in the last 28 days were shipped on the same day
- you do not have an extended delivery time due to delays in shipping orders from the previous day.
If you have set hours for placing orders with the same-day dispatch time in the Ordering time settings, but you do not meet any of the conditions for displaying them, you will see a special message in this tab. When you hover your cursor over it, you will find out which condition you do not meet. Learn more.