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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Settlements for sales on other markets
How to get a proof of parcel dispatch to European Union countries
Do you sell in foreign marketplaces? Check how you can get the proof of dispatch.
- Open the Orders tab and select the relevant order.
- Click [print] and select Order details.
We will display the details of the order that you can print. In the Parcel details section, select:
Delivery status
- Delivery option and tracking number
- Delivery address.
- Click [print]. Done!
If you use Ship with Allegro, you will find the list of all parcels together with addresses in the Ordered parcels tab.
How to use the Currency Converter
If you sell in the foreign marketplaces, you can easily convert money from sales into the currency of your choice — before the payout.
If you sell in the foreign marketplaces, you can easily convert money from sales into another currency — directly on your Allegro account. You can withdraw money from sales in a selected currency to any active bank account for payouts. That way, you do not need to pay additional currency conversion costs or bank fees.
What currency you can convert money to
Whether you can convert money and to what currency, depends on the base currency of the marketplace. You can check the conversion pattern in the table below:
| Base currency in which you receive sales funds | You can convert it into: |
|---|---|
| PLN | You can convert it into: EUR, CZK |
| CZK | You can convert it into: PLN, EUR |
| EUR | You can convert it into: PLN, CZK |
| HUF | You can convert it into: PLN, CZK, EUR |
How to request automatic payouts with currency conversion
- Go to the Payout Settings tab.
- In the section with payout settings for a given marketplace — for example, CZK payouts or EUR payouts, click [edit settings].
- Select the currency in which you want to receive money. You can also change the account number to the one that accepts payouts in a given currency.
- Click Check our current rates — we will redirect you to a page with current currency conversion rates. We will convert your funds at the exchange rate applicable on the payout date.
- Click [save].
How to request payouts on demand with currency conversion
If you meet the specified conditions, you can request the payment on demand with currency conversion. You can do it if the currency to be paid out — for example, PLN — matches the country code (for example, PL) in the IBAN of your account for payouts.
- Open the Funds and Operations history tab.
- Click the current balance for the selected marketplace.
- In the section with payout settings for that marketplace — for example, CZK payouts or EUR payouts, click [pay out with conversion].
- Select:
- the currency to which you want to convert money
- the bank account to which you want to withdraw money.
When you select the currency to which you want to convert money, we will show you:
- the conversion rate of the selected currency
- the amount to be paid out in the selected value.
- Click [withdraw].
We pay out money according to a schedule for payouts with currency conversion.
When you pay out Hungarian forints (HUF)
If you are paying out forints to your bank account, the payment operator always rounds the payout to the nearest forint — without fillers (the Hungarian equivalent of grosz in PLN or euro cent in EUR). Amounts between 1 and 49 fillers will be rounded down, and between 50 and 99 fillers — rounded up.
Examples
- You are paying out 5000.51 HUF to an account in Hungarian forints. The payment operator will round this amount up and transfer 5001 HUF to your account.
- You are paying out 1000 EUR to an account in Hungarian forints. Using the Currency Converter at the current exchange rate, you will get 393,718.10 HUF. The payment operator will round this amount down and transfer 393,718 HUF to your account.
Where you can check information about currency conversion
You can find information on currency conversion:
- in the Funds and Operations history tab. We will provide you with:
- the account number to pay out money from payment operators
- the amount in the base currency of the marketplace that has been requested for conversion and payout
- the applied currency conversion rate
- the amount that has been requested for payout after the conversion to the selected currency
- in the email we send you after the payout request.
We will also add this information to summaries you can generate in the Funds and Operations history tab.
Where you can check the current conversion rate for a selected currency
To check the currency conversion rate:
- for payouts on demand — select the currency to which you want to convert money in the Funds and Operations history tab. Then, we will show you the currency conversion rate for the selected currency.
- for automatic payouts — click Check our current rates in the Payout Settings tab to go to the page with current currency conversion rates. Then, we will show you the current currency conversion rate for the selected currency, as well as the minimum, maximum, and average rate from the last 30 days.
Settlements with Allegro — where you can check your account history regarding sales and how to pay for services
If you have a registered and verified business account on Allegro, you can sell your products in foreign marketplaces.
If you have a business account on Allegro, you can sell both on allegro.pl and in the foreign marketplaces. You will settle your sales in the currency of a given marketplace.
How to settle if you have a business account
What a Settlement Subaccount is
We will open separate Settlement Subaccounts for sales in each marketplace that will allow you to settle services with us. We will charge you for sales in a given marketplace in a corresponding currency. We will issue the invoice in the same currency. We will provide you with separate invoices in the proper currency.
You will settle separately in:
- PLN — for sales on allegro.pl
- CZK — for sales on allegro.cz
- EUR — for sales on allegro.sk
- HUF — for sales on allegro.hu.
How to pay for Allegro services
We collect fees for our services automatically on all business accounts. This form of payment for our services is active for settlements with Allegro in all the marketplaces. You cannot disable it. We collect fees and sales commissions in a given marketplace from the money available for payout in the sale currency of that marketplace. Learn more.
At the end of the billing month, we will issue you an invoice including all the transactions on your account — together with the fees collected automatically. If we collect:
- the full fee amount ― the invoice will be considered paid, and you will not need to settle with us for that month
- part of the liability — you need to pay the amount we have provided in the invoice in the Total amount to be paid field.
For this payment method, we collect the funds every time you owe us money. We can collect them up to 24 times in a day. That is why, before you settle your billings, check your balance in the Settlements with Allegro tab. If your balance is 0 PLN — you do not have to settle the current invoice.
If you want, you can settle the liabilities yourself. Before you do it, check your current balance in the Settlements with Allegro tab. If it is negative — meaning you have arrears — you have to make separate payments for each Settlement Subaccount. We will not add up the amounts due to Allegro for sales in each marketplace or convert the due amounts to one selected currency.
To settle Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Choose the Polish market — select Poland — allegro.pl.
- In the Balance section, select payment in PLN.
- Click [pay].
- Select one of the payment methods:
- standard/postal transfer
- split payment
- quick payment.
- Make a payment:
- in the case of a standard/postal transfer — copy the displayed data, and then make a payment from your bank account, at the bank, or at the post office — enter your username in the transfer title field
- in the case of a split payment — copy the displayed data and follow the instructions
- in the case of a quick payment — select one of the methods:
- online bank transfer — select from the list the bank where you have an account and make an online bank transfer
- payment with a saved payment card — select a saved card or save a card. We will redirect you to the payment service provider's website — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- BLIK — enter the BLIK code and confirm payment on your mobile device
- Google Pay.
In the case of an international transfer, provide additional data
- SWIFT code — PKOPPLPW
- IBAN – PL + bank account number (for example, PL12345678912345678912345678).
To settle Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Select the correct sales market.
- In the Balance section, select payment in PLN.
- Click [pay with conversion].
- Select a payment method and make a payment:
- online bank transfer — select from the list the bank where you have an account and make an online bank transfer
- payment with a saved payment card — select a saved card or save a card. We will redirect you to the payment service provider's website — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- BLIK — enter the BLIK code and confirm payment on your mobile device
- Google Pay.
To settle Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Select the correct sales market.
- In the Balance section, select payment in the currency of a given marketplace.
- Click [pay].
- Select available payment methods and make a payment:
- online bank transfer — select from the list the bank where you have an account and make an online bank transfer
- payment with a saved payment card — select a saved card or save a card. We will redirect you to the payment service provider's website — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- PayPal
- Google Pay.
Individual bank account for payments for sales
If you sell on allegro.pl and in foreign marketplaces, you have an individual bank account number for each sales market to which you can transfer the payment for services. You can see the same account number, for example, on your invoice. If you provide the wrong bank account number, we may incorrectly register the transferred amount on the account of another Allegro client, or the bank may reject the transfer and we will not receive the money. You will not pay for the services with the split payment in foreign marketplaces.
How often you need to pay billings for sales
If you have a business account and settle with us automatically, check your balance in the Settlements with Allegro tab before settling the invoice. Settle the invoice if your balance is negative. You have 14 days of receiving an invoice to pay the billings for sales on Allegro. Make sure you settle your billings in due time, that is within 14 days.
We will remind you by email to pay the billing. If you want to settle your billings or check your balance, open the Settlements with Allegro tab.
Merchant Finance — pay for the fees and sales commissions later
Use an additional settlement method — Merchant Finance — to defer payment. That way, you can automatically settle your liabilities with a renewable limit. We will cover your liabilities, and you will pay later — in the Merchant Finance dashboard.
The service will be available in PLN on allegro.pl until the renewable limit is used up. When you select the 30-day repayment option, you can benefit from the service free of charge for the first 3 months. The promotion applies to the first deferral period in each of the 3 months of the promotion. In each billing period, we will finance your fees and sales commissions. At the beginning of the following month, you will receive an invoice with a payment date set for the third day of the following month. Learn more.
How to settle if you have a regular account
If you have a regular account or a Junior account, you can sell only on allegro.pl, and you will settle your sales with us in PLN.
To settle the Allegro services (listing offers, sales commission)
- Go to the Settlements with Allegro tab.
- Select available payment methods and make a payment:
- Standard transfer — copy the displayed details and make a transfer to the individual billing account number
- Bank transfer — select the bank in which you have your account from the list and make an online bank transfer
- Payment with a saved payment card — select a saved card or save a new one. We will redirect you to the payment service platform — there, provide your card details (card type, number, and expiration date) and pay. Once the payment is authorized, you will be redirected back to Allegro.
- BLIK — enter the BLIK code and confirm payment on your mobile
- Google Pay.
Where to check your billing history
You can check the billings in the Settlements with Allegro tab. There, you can find the operations history and the balance for sales in a given marketplace. Select the appropriate marketplace to check your billings for a given Settlement Account.
In the Operations History section, you can find the history of your sales billings. You can select filters to help you generate a report with specific fee types and sales in a given marketplace.
You can also download a report for all the services used, such as a subscription fee, sales commission, or the collection of fees from income within the automatic settlement of fees and commissions. Once you select the parameters, click [generate report]. We will email you a CSV file with the report within 24 hours of generating it.
In the Balance section, you will see an amount due to Allegro in the appropriate currency. Your balance can be:
- negative — meaning you have arrears
- positive — meaning there is an overpayment
- zero — meaning no arrears and no overpayment.
If your balance is negative, we will remind you to settle the arrears by email. The email will include the amount and the link to the payment. You can also settle Allegro services with quick online payment — in the Settlements with Allegro tab.
In the Settlements with Allegro tab, you will also find sections:
- Last invoice — information about the latest invoice issued for sales in a selected marketplace for business and regular accounts
- Cost summary — a section with the summary of costs, visible only for sales on allegro.pl for business accounts
- Automatic settlement — if you have a business account, you settle with us automatically.
On a regular account, you can get an invoice as an individual, but only for the data you have saved on your Allegro account.
Fees on Allegro — frequently asked questions
You can calculate the fees that apply in a given category with our fee calculator.
We charge fees every 10 days. If you have listed your offer for 20 days, we will add the fee to your billing twice: on the 1st and 11th day of the offer duration.
In the Settlements with Allegro tab, you can always check the amount of your current arrears, including the fees charged and reimbursed in the current month. However, in the email you receive from us, we include the exact amount you need to pay for the previous month.
We issue an invoice on the 15th day of the month at the latest. For example, we will issue the invoice for April until May 15.
If you receive electronic invoices, we will inform you about a new invoice by email. Then, you can download it from the Invoices tab.
In the Settlements with Allegro tab and on invoices, you can find settlements that are not subject to VAT:
- eCommerce VAT settlements — they apply to sellers based outside the European Union who dispatch products from within the European Union
- Allegro Protect settlements — they apply to situations in which the buyer is refunded due to an unsuccessful transaction. In such a case, we will charge a suitable amount to your billing.
- Penalties and compensations settlements — apply to the case of an Onerous Parcel non-compliant with the Terms & Conditions, for example, a parcel with prohibited contents or faulty packaging.
We do not include settlements out of VAT scope in an adjustment invoice.
