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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Charity offers
A donation is a transfer of money or products by a donor to another person without compensation. It means that both sellers and buyers can be donors in transactions made within charity offers.
When a seller waives the sale price of a product and donates it to a selected fundraiser, we treat this as a donation to a charity organization. As a seller, you become a donor once the buyer pays for the product.
Buyers become donors when they:
- make a voluntary donation in an offer listed by a charity organization or
- increase the payment amount for the product they purchased or bid on within a given fundraiser.
The seller should properly document and/or settle for tax purposes those transactions within charity offers that may qualify as sales.
Learn more about reporting sales in charity offers and the DAC7 Directive.
How to find charity help on Allegro?
Are you looking for help for yourself or a loved one? You want to create a fundraiser, but not Check how you can get charity on Allegro.
If you seek help for yourself or you want to start a fundraiser for someone else, contact a charity operating on Allegro. With them, you can negotiate the possibility of creating a fundraiser to help a given person, beneficiary, or a specific type of action).
Learn how to find a charity organization on Allegro.
A fundraiser can be started only on accounts with the Charity status.
The fundraiser has to be in line with statuary goals of the charity which will be supported within the charity offers. This means, you cannot raise funds for any goal you want.
If a charity starts a fundraiser for you or some other beneficiary, all the funds raised from sales in offers and donations will be transferred to your cause.Anyone can list charity offers supporting your fundraiser. Learn how to list a charity offer.
When you need to issue invoices for items sold as part of Allegro Charytatywni
If you run a business, you must document your sale. This also applies to charity offers.
If you sell items in charity offers, the same rules apply to you as to sales made in regular offers. Thus, if you:
- sell on Allegro as a private person - you do not need to issue documents confirming the transaction
- run a business ― you have to issue a document confirming the sale (a receipt or an invoice).
In the listing form of a charity offer, you can determine whether you issue invoices.
Invoicing by charities
You can list charity offers on Allegro from an regular account. If the entity you represent:
- does not run a business ― you do not need to issue fiscal receipts or invoices
- sales products by way of business ― you have to issue fiscal receipts of invoices.
The same returns terms apply to charity offers as to regular ones. Learn more about rules of returns and complaints.
If you want to refund a buyer, first, you need to ask the buyer for permission to give their personal information to the organization who will be issuing the refund. If the buyer agrees, contact the Charity representative via the Message Center and ask them for the Charity's email address. In the message to the Charity representative provide the following details:
- the buyer's first and last name, as well as their bank account number
- the payment ID - you can find it in the Orders tab – click [show details] next to the order
- the refund amount.
Next, the Charity will refund the buyer directly to their bank account.
How to manage a fundraiser
Learn for how long the fundraiser can last, whether it can be edited after listing and where to look for it.
Learn how to manage a fundraiser easily and what possibilities you have.
Where to find fundraisers
- You can find the list of fundraisers you started in the Zbiórki (Fundraisers) tab. Note: you can access this tab only if you change language to Polish in your account settings.
- Buyers will find fundraisers of all charities present on Allegro in the Cele charytatywne (Fundraisers) list. You will find fundraisers created by your charity on its dedicated fundraiser list.
How long a fundraiser can last
A fundraiser can last up to 12 months counting from the starting date you specify. The fundraiser will automatically end early if the account it was started from loses the charity status.
You can find your charity status expiration date in the Account details tab.
Can I edit the fundraiser goal?
If no one has purchased (with the Buy now option) or bidded (in an auction) anything, you can:
- edit the title and the goal description
- add new images
- change the fundraiser duration.
If someone has already purchased or bidded in the offer, you cannot change the title or the fundraiser goal. However, you can still add new images or change the fundraiser end date.
Where to check how much money has been raised for a given fundraiser
You can find the summary of gathered funds for a given fundraiser in the Zbiórki (Fundraisers) tab.
In order to download the summary:
- select fundraisers ― you can download a summary for an unlimited number of fundraisers
- select a date range, for example, last month ― you cannot generate a summary for the current day, you can select the previous day as the latest
- click [Pobierz raport] (Download the summary).
The summary file will be automatically downloaded and saved on your computer. In the summary, you will see:
- the fundraiser name
- the amount collected in the chosen date range.
The collected amount for a given charity comes from:
- sales of items listed for charity ― both listed by the charity organization and other people who wanted to support the fundraiser
- additional donations.
How to check who listed an offer to your fundraiser goal
You can check it on the offer list of the fundraiser goal you have created.
