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Invoices for using Allegro
How to close an invoice account
If you no longer want to receive invoices on your regular account, you can close your invoice account. You cannot close an invoice account linked to your business account.
You can close your invoice account only on your regular account. If you do not want to receive invoices anymore, contact us. We will close your invoice account for you.
You cannot close an invoice account linked to a business account
If you have closed or suspended your business, terminate your agreement with us for accounts from which you run that business.
How to edit invoice details for using Allegro
You can change the invoice data in the relevant tab. The method of changing data is slightly different, depending on whether you are using a regular or a business account.
The way in which you can edit your invoice details depends on the account type.
- Open the Account details tab.
- Enter the updated details and click [next].
- Make sure the details are correct. If so, click [send for verification].
Once we accept your invoice details, we will let you know about the ledger account activation by email.
If you want to get invoices to a different address than the one provided in the invoice, contact us.
Can I receive VAT invoices for Allegro services
If you want to receive invoices for Allegro services, go to the relevant tab on your account and provide the necessary data. We issue invoices every month.
Yes, you can. We issue VAT invoices monthly, on the last day of the billing period. We issue invoices for each account individually. Therefore, if you provide the same invoice details on 3 accounts, you will receive 3 invoices each month.
How to receive invoices
- Open the Invoices tab
- Click [podaj dane do faktur] (enter invoice details)
- Complete the form and click [wyślij] (send).
If your business is registered in another EU member state:
- Click [podaj dane faktur VAT UE] (enter VAT EU invoice details)
- Complete the form and click [wyślij] (send).
We issue digital invoices by default. If you want to change the way we send you invoices, contact us.
We send the regular invoices on or before the seventh day of the month, by a regular letter, to an address provided in the invoice account details.
Invoices issued for a business
If you want to receive invoices with your business’ invoice details, open a business account or change the account status to business account. If your business is registered in one of the EU member states (outside of Poland) and you want to receive EU invoices, send us:
- scans of documents necessary at business account registration
- a confirmation of EU tax identification number assignment.
Hint
You can find issued invoices in the Invoices tab:
- for e-invoices – you can present an invoice file in the tax office to account for fees for Allegro services
- for regular VAT invoices – you can only preview issued invoices.
Immediately after issuing an invoice, we send it to you digitally or by a regular letter to the address from the invoice details (or to another correspondence address).
Can I receive invoices if I have a regular account
From July 1, 2022, you can only receive an invoice with the NIP number on a business account.
No. From July 1, 2022, you can only receive an invoice with the NIP number if you hold a business account.
If you still want to receive invoices with the NIP number, switch to a business account. Check how to do it.
What to do to receive invoices for Allegro services
If you want to receive invoices for using the website – including a sales commission or promotion fee, provide the data in the relevant tab on your account.
Invoices for business accounts
- In the Allegro account details tab, enter the name of your business and the tax identification number (NIP). Attach the scans of business registration documents. Here, you can also change your invoice details.
- When we accept invoice details, you will receive an email notification about invoice account activation.
Invoices for regular accounts
- Go to the Account Details tab and make sure you provided:
- mobile number in the following format — +48 xxx xxx xxx
- full address
- correct postal code
- city
- country.
- Click [podaj dane do faktur] / (enter invoice details) in the Invoices tab. You do not need to complete anything. We will download the details you provided in the Account details tab.
- Send [wyślij] / (send).
- When we accept the invoice details, you will receive an email notification about invoice account activation.
Hints
We will not include fees charged before activating an invoice account on an invoice – learn more.
If you want to receive invoices to an address different from the one given in account details, contact us.
We do not issue invoices for each payment individually. Instead, we issue invoices for Allegro services monthly, including all fees for a given month.
Issuing and sending VAT invoices is free of charge.
We issue invoices with business details only for business account owners.
