We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (17 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.Your selections concerning cookies expressed after signing in on the platform are associated with your Allegro account and will be remembered even if you sign in to your account from a different device or browser.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
What Allegro Seller Protection is
On Allegro, we protect you and your sales. You can focus on selling, while we ensure the safety of your transactions. Learn more about our daily efforts within Allegro Seller Protection.
How we support sellers
Within Allegro Seller Protection, we support you in different areas. See how it works in practice and how you can benefit from our assistance.
Fair competition and clear rules
We make sure that the information available in the offers matches the product details in our Catalog. We check the links between offers and product, and detect errors. Each month, we fix about 800,000 incorrect links. If you make a mistake in your offer, we quickly help you fix it.
Check how it works.
Have you reported errors in the Allegro Product Catalog? You can check the current status of your report in one place and at any time. Thanks to the Submissions tab, you can:
- make sure we are taking care of your case
- check when to expect our decision
- save time — you do not have to contact us in any other way to learn about the details
- get a clear justification — we will not leave your submission unanswered.
See how to report incorrect product information.
Relations with buyers
Your customers' satisfaction is paired with protection of your business. We make sure that buyers do not abuse return terms and free Smart! delivery. We also verify Allegro Buyer Protection applications, educate buyers, and react to unfair practices on the spot.
Reliable ratings and well-mannered communication
We automatically detect and block comments that violate our Terms & Conditions or are untruthful about a purchase. If necessary, we thoroughly verify a situation. We protect good reputation of sellers — each month, we delete about 2,000 ratings that do not comply with our rules.
We enforce good manners in the conversation. When you exchange messages with the buyer via our tools, we automatically check them. We block offensive and curse words from reaching your inbox.
Logistics without any worries
Our data shows that buyers get 99.7% of parcels on time. However, if a carrier delivers an order after the deadline, we can exclude it from your sales quality. We do it automatically or based on your report.
Learn what you should pay attention to when dispatching orders.
Brand protection
Within the Brand Consistency Standard, we:
- automatically block incorrect links between offers and products
- protect about 13,000 brands — we ensure that branded products are not linked to offers of other items.
Sales start support
Starting selling on Allegro? Take part in the First steps with sales quality program. We will help you keep your sales quality on an appropriate level. Each year, up to 10,000 new companies take advantage of this opportunity!
Rights Protection Cooperation program
We created it to eliminate offers with illegal products and services. The right holders can report to us whenever their rights are infringed. Other authorized entities can also submit reports concerning the infringement of rights. Learn more.
We keep developing our systems and tools that make your daily work easier and protect your business on Allegro. Check our News to read about all the updates and changes for sellers.
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