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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
The Fee summary tab
You can check the fees for your offers in two ways — for the whole account or a specific offer.
Where you can find the costs related to your account
You can see them in the Fee summary tab located in the Finance section. You can also find links to Fee summary in the Settlements with Allegro and the My Sales tabs.
Where you can find offer fees
You can find them in the Offers section in the Fee summary tab, as well as in the My Assortment tab:
- Go to the My Assortment tab.
- Click more next to the selected offer. You will see a window with offer details on the right-hand side.
- Go to the Fees section and click See fee summary.
- Done! We will display complete information about fees related to the selected offer.
What you can find in the summaries
Fee summaries for an account and a single offer contain similar information. The only difference is the scope of data you will see.
The fee summary for an account contains data regarding sales in a specific marketplace.
You will see the Summary section on the left. There, we display a summary of all the fees for your offers, divided into categories. We always display the four main categories, even if their value for a given period is zero. Those categories refer to the following fees:
- Obligatory
- Delivery
- Advertising and Promotion
- Subscription.
We will display the remaining categories if their values are greater than zero.
We display detailed information about the fees in a few different sections:
- Obligatory — in March 2025, the sales commission became the only obligatory fee on Allegro. If you want to see the data from the previous billing periods, besides sales commissions, you can find there the fees for the minimum price, enabling the Allegro Pay payment method, Allegro Lokalnie, advertising packages, and more (providing that we charged you any of these).
- Delivery — there, you can find information on your delivery costs depending on delivery options, carriers, and services (basic and additional ones) you use in a given period. The costs of delivery and additional services on allegro.pl are listed in our Terms & Conditions. You can find out how to settle them from this article.
- Advertising and promotion — here you can find the information about fees for advertising options available in a given marketplace, for example: Features, listing offers in the Deal Zone, or Allegro Ads campaigns.
- Subscription — if you have an active Subscription, here you can find the information about its cost. We display the Subscription section only in the account costs summary.
- Penalties and Compensation — here you can find the information about the Brand Protection Conditions and about Allegro Protect, if your customers use it.
- Price discounts from Allegro — which include, among others: compensations within the Allegro Prices program, special programs, discounts related to AlleDiscount, and the coupon campaign.
- One Fulfillment — if you use the One Fulfillment by Allegro service, here you can check, among others, the costs of storage or disposal of unfulfillable products.
- e-commerce VAT — if you are a seller from outside the European Union, here you can check your settlements regarding the eCommerce VAT package.
In each of those sections, we will account for all your costs from a selected period — reduced by the transaction rebates (sales commission refunds) you received.
In the offer fee summary, you can find details on fees related to specific offers.
- You can check the cost summary divided into marketplaces. If you share offers in the foreign marketplaces — select the name of the country at the top of the tab and check the costs for the selected marketplace in its default currency.
- You can sort offers by the costs they generate, sales value, or dates. At the top of the tab, select whether you need the data for the current month, the previous month, or the last 30 days. There, you can also hide the offers that have not generated any costs.
- You can check the detailed offer costs divided into cost categories. To see the detailed costs of a given offer, click [see fees details]. There, you will check, among other things, what costs your offer has generated in a specific cost group — for example, Advertising and Promotion.
- You can use the Margin calculator — it allows you to check the margin for a given offer based on the sales from the last 30 days. We do not account for returns or canceled orders while calculating the margin. To check the margin of a given offer, click [calculate margin] in the last column on the right.
A report with a summary of account fees contains all the data from the last 5 months. Go to the Fee summary tab, choose Account, and click [download report].
A report with a summary of offer fees includes data from the selected month. It allows you to analyze your fees from the last six months. Go to the Fee summary tab, choose Offers, and click [download report].
How to calculate the margin for a selected offer
- If you want to use the Margin calculator, click [calculate margin] under the offer. We will display a new window with the Margin calculator.
- Complete the required fields and click [Save and calculate margin] to calculate the margin of the offer.
We calculate the margin with the following formula:
margin = [sales value – Allegro costs (product cost per unit + other costs per unit) x number of sold units] ÷ sales value x 100%
What the sales value is
The sales value includes:
- sales value of products — this is the amount for all products that you have sold. It includes: orders paid for in advance, orders orders paid for on delivery as well as unpaid orders. We reduce it by the value of purchases that buyers returned or canceled.
- delivery value — this is the amount that buyers paid for the delivery of products they purchased from you. This section contains information about the fees for:
- parcels outside Allegro Smart!
- additional options of Allegro Smart! deliveries — for example, payment on delivery.
When we recalculate those values
The Fee summary tab shows the data from the previous day. That means you will see the information about today's orders tomorrow. We recalculate the data in the tab once a day — in the morning.
When a customer returns or cancels an order, we reduce the sales value of the products from the day of the purchase — not the day the order was returned or canceled.
Example
On February 15, the customer buys four vases for 100 PLN from you. The information about the purchase appears in the Fee summary tab on February 16 — the sales value is 100 PLN. On February 20, the customer returns one vase worth 25 PLN. We account for this return on February 21 — from that day, the sales value for February 15 is 75 PLN.
Those amounts may differ due to:
- canceled and returned orders
- orders paid on delivery.
Example 1
You list an offer with a flower vase for 50 PLN. Your offer does not come with the Smart! badge and the delivery cost is 10 PLN. The sales commission for the product from that offer is 8 PLN.
- On May 29, customer A buys three vases for a total amount of 150 PLN (and pays 10 PLN for delivery) in your offer. That is the only sale you make in May. The commission for that sale is 24 PLN.
- On June 5, you pay out the total available amount: (150 PLN for the purchase + 10 PLN for delivery) - 24 PLN of the sales commission = 136 PLN.
- On June 7, customer B buys four vases for a total of 200 PLN in that same offer (and pays 10 PLN for delivery). That is the only sale you make in June. The commission for that sale is 32 PLN.
On June 8, customer A returns one vase. As a consequence:
- your sales value for May drops — to 110 PLN
the available payout amount you can see in the Funds and Operations History tab at the end of June is 128 PLN. It means your current balance (210 PLN) is reduced by:
- the refund issued for the buyer (50 PLN)
- the sales commission of June 7 (32 PLN).
in the Fee summary for June, you can see the sales value: 210 PLN (four vases bought in June + delivery cost) and the costs: 24 PLN (sales commission for four vases reduced by 8 PLN, that is the transaction rebate granted for customer A's return). Your balance for June is 186 PLN.
Consequently, the amounts you can see in the Fee summary and the Funds and Operations History tab differ.
Example 2
Two customers make a purchase from you in July.
- Customer A pays 500 PLN for the purchase and 25 PLN for delivery. The sales commission is 20 PLN. That customer pays with bank transfer.
- Customer B orders a product for 400 PLN and uses payment on delivery, for which they pay 15 PLN. The sales commission is 20 PLN.
What it means
- Customer A pays with bank transfer so the amount that appears on your account is 505 PLN (500 PLN for the product + 25 PLN for delivery - 20 PLN of sales commission). We reduce it by 20 PLN (the sales commission for customer B's purchase) so the amount you can pay out at the end of July is 485 PLN.
- The amounts you can see in the Fee summary tab for July are:
- sales value: 940 PLN (500 PLN for purchase A + 25 PLN for delivery A + 400 PLN for purchase B + 15 PLN for delivery B).
- costs: 40 PLN (sales commission A + sales commission B)
- balance: 900 PLN.
- The amounts you can see in Fee summary and the Funds and Operations History tab differ because the money you receive for customer B's purchase will come from the carrier.
See how and where you can check the information about the amounts for payment on delivery orders.
There may be two reasons for that.
- In the Fee summary tab, we display data with a 3-day delay. That applies to the account cost summary and the summary for a single offer. Throughout those 3 days, we analyze in detail all the ad clicks and identify the ones that may be generated by bots.
We do not account for such invalid clicks in the sum you will pay. Thanks to that, in the Fee summary tab, you see the final cost after the verification. The Allegro Ads dashboard presents the costs before verification.
- In the Fee summary tab, we display the sum of all your payments for sponsored offer-type campaigns. That means we consider both the campaigns you set yourself and those set for you by the agency that you only settle with us. In the Allegro Ads dashboard, you can only see the campaigns you have set yourself.
