Changes for sellers in June, July, and September

The most important changes in the coming months concern the maximum dimensions of parcels for certain delivery options, the Smart! badge terms on allegro.pl and allegro.cz, conditions of selling products of specified brands and selling on Allegro Lokalnie.

Below, you can find all the changes we plan to introduce in the coming months — in chronological order.

We will reduce the maximum parcel dimensions for Allegro DHL Pickup and change the name of the delivery option to a parcel locker

From: June 17, 2024

We will reduce the maximum parcel dimensions for the Allegro DHL Pickup delivery option:

If you dispatch your Allegro DHL parcels at the DHL dispatch points, make sure they are within the dimensions specified above.

Learn more about the Allegro DHL delivery.

Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).

We will change the maximum dimensions for Allegro International parcels

From: June 17, 2024

We will change the maximum dimensions of the parcels you dispatch with the following delivery options:

• Allegro International Parcel Lockers Czechia
• Allegro International Parcel Lockers Czechia payment on delivery
• Allegro International Pick-up Point Czechia
• Allegro International Pick-up Point Czechia payment on delivery.

Check the new maximum dimensions:

Learn more about Allegro International.

Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).

We will clarify the rules for listing products of certain brands

From: June 17, 2024

In justified and specified cases, we will have the right to block you from listing offers with products of certain brands or impose restrictions on your account. We will do it, for example, if the entity authorized to use the brand informs us that the product from a given offer is counterfeit.

See the details

We will add provisions that will allow us to:

• block the possibility of offering products of the brands mentioned above if you do not confirm you know the Brand Protection Terms, which are the provision of the Allegro Terms & Conditions that describe those terms and that we will amend on June 17 (sub-paragraph 8(14), Appendix No 1, 4, and 13) — you will do it on the Brand Protection site that will be a subsite in the Sales Quality tab from June 17
• prevent you from listing new offers and/or remove active offers with products of a given brand or all brands from the list — when we receive a report that a product in a given offer is counterfeit
• impose a contractual penalty of 2,500 PLN on the seller — if it has been reported two or three times that they offer a counterfeit product of one of the specified brands (penalties will apply from September 2, 2024).

What else we will change

• We will add new brands to the list and remove others — you can check them in this PDF.
• From September 2, it will be possible to list products of those brands only on business accounts (this will not apply to Allegro Lokalnie).

Basis: preventing misuse (sub-paragraph 14.1 (g) of the Allegro Terms & Conditions).

Allegro Lokalnie: we will introduce changes to promotion options

From: June 17, 2024

What we will change in promotion options from June 17

• We will remove the Ekonomiczne (Economic) feature.
• We will change the scope of other promotion options available on Allegro Lokalnie. Your featured classified ad will be promoted only on Allegro Lokalnie in the Ogłoszenia promowane (Promoted classifieds) section. We will no longer display such classifieds in the Promoted offers section on Allegro.

If you buy any current promotion option before June 17, it will work as it does now — until the end of the period you pay for.

Learn more about selling on Allegro Lokalnie.

Basis: preventing misuse (sub-paragraph 14.1 (g) of the Allegro Terms & Conditions).

Allegro Lokalnie: we will remove the Bilety (Tickets) category and disable the default automatic relisting of certain classifieds

From: June 17, 2024

How it works now

• You can resell tickets on Allegro Lokalnie.
• In certain subcategories — Nieruchomości (Real Estate), Samochody (Cars), Motocykle i quady (Motorcycles and quads), Maszyny (Machinery), Trailers, Semitrailers (Przyczepy, naczepy), and Inne pojazdy i łodzie (Other vehicles and boats) (within the Motoryzacja (Automotive) category on Allegro Lokalnie) — there is a default option of automatic relisting of classifieds within 90 days of their publication.

What we will change

• On June 17, we will remove the Bilety (Tickets) category on Allegro Lokalnie and terminate all classifieds listed in it. Until June 16, buyers will be able to contact the sellers and buy tickets from those classifieds.
• We will disable the default automatic relisting in the subcategories mentioned above for classifieds listed on regular accounts.

Basis: improving the operation of the website and the user service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).

Learn more about selling on Allegro Lokalnie.

You will enable the automatic collection of fees for our services from your sales funds on a regular account

From: June 17, 2024

If you sell on a regular account, you will enable the automatic collection of sales fees. By doing so, you will not miss the deadline for paying your bills. We will collect the fees from your sales funds. You will be able to select this method of settling our services from June 17 — in the Settlements with Allegro tab. You will disable it in the same tab.

Where you will find information about the amount we collect

• You will check the amount we collect and the payment ID in the Funds and Operations History tab. When you click the ID, we will redirect you to the Settlements with Allegro tab.
• In the Settlements with Allegro tab, you will find a detailed summary of collected fees and sales commissions. It will be available under the name Collection of fees from income.

What you will see in the invoice (if you receive it)

If we collect liabilities for a given settlement period automatically ― we will account for it in the invoice for our services. If we collect:

• the full liability amount ― the invoice is paid and you do not need to settle with us for that month
• part of the liability ― you need to pay the amount we provide in the invoice in the Total amount to be paid field.

Check what to do to get invoices for our services.

Basis: improving the operation of the website and the user service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).

We will update the Allegro Ads Terms & Conditions

From: June 17, 2024

What we will change

• We will update the definitions of settlement units: max CPC and CPM. This will give you an even clearer picture of what affects the cost of ads presented on and off Allegro pages. Learn what max CPC and CPM are.
• Sellers on allegro.pl who are brand owners or manufacturers will gain access to additional advertising formats, display locations, and other options — without the requirement to reach the advertising spending threshold that currently applies. You can find more details regarding those options on this page.

Learn more about Allegro Ads.

We will introduce changes to the list of restricted goods, as well as organizational changes, editorial changes, and corrections

From: June 17, 2024

We will update the rules of the electronic software distribution (ESD)

You can sell software within the ESD only as an authorized seller on a business account. We will specify that the rule also applies to BOX software — sold in boxes containing both the durable medium and the software activation code.

Learn more about the rules for selling software.

Basis: preventing misuse (sub-paragraph 14.1 (g) of the Allegro Terms & Conditions).

We will be able to remove fragments of offer descriptions that violate the rules

We will be able to remove fragments of offer descriptions such as texts, images, or parameters that violate the law, our Terms & Conditions, or good morals. That change will allow us to remove fragments of an offer, not the entire offer.

Basis: preventing misuse (sub-paragraph 14.1 (g) of the Allegro Terms & Conditions).

We will be able to remove offers that buyers do not display

We will be able to remove offers that in the last 365 days:

• have not been displayed and
• no one has made a purchase in.

Basis: improving the operation of the website and the user service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).

We will remove the provision about accepting the changes to the Terms & Conditions

We will remove from the Terms & Conditions the provision that the user is notified about the changes to the Terms & Conditions and the possibility of accepting them at the stage of signing in for the first time after those changes come into effect.

Earlier versions of the Terms & Conditions as well as descriptions of the introduced and scheduled changes are available in the repository..

Basis: editorial change (sub-paragraph 14.1 (k) of the Allegro Terms & Conditions).

We will amend the maximum dimensions for several delivery options

We will amend the maximum parcel dimensions for the following delivery options:

• Allegro DPD Parcel Lockers Czechia
• Allegro DPD Parcel Lockers Slovakia
• Allegro DPD Parcel Lockers.

The correct maximum parcel dimensions for those delivery options are 50 cm x 44 cm x 59 cm.

Basis: editorial change (sub-paragraph 14.1 (k) of the Allegro Terms & Conditions).

We will update information about one of the Allegro UPS additional fees

We charge the additional fee for non-standard UPS parcels for parcels from 25 kg, not from 32 kg — we will update that in the Terms & Conditions. According to the carrier's definition, non-standard parcels are, for example, cylindrical parcels, barrels, tires, and parcels with the longest side exceeding 100 cm or the second longest side exceeding 76 cm.

Basis: editorial change (sub-paragraph 14.1 (k) of the Allegro Terms & Conditions).

We will change the name of one subcategory and add another one to the price list

• We will change the name of the Elementary and High School Textbooks subcategory to School Textbooks.
• We will include in the price list an already existing subcategory: Sports and Travel — Skating, slackline — Other electric vehicles. As a result, we will lower the sales commission fee in that subcategory — from June 17, it will be 7.5% net but no more than 120 PLN (9.23% gross but no more than 147.60 PLN).

Basis: editorial change (sub-paragraph 14.1 (k) of the Allegro Terms & Conditions).

We will increase the limit of offers with a single product one seller can list

Currently, one seller with a business account can list a maximum of two offers with a single product with the value of the Condition parameter New. We will increase that limit — if subsequent offers are dedicated to buyers with business accounts, which means on Allegro Business.

Basis: improving the operation of the website and the user service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).

We will shorten the time to pay for the auctions buyers win

Currently, the buyer who wins an auction has 30 days to pay the seller.

We will shorten that time to:

• 14 days — for standard transfers
• 7 days — for other payment methods.

It means that the time buyers have to pay for orders will be the same for both sales formats — buy now and auctions.

In the Orders tab, you can select the time after which we automatically cancel unpaid orders — a minimum of 7 or 14 days, but no more than 30 days. On June 17, we will automatically unify the time to pay for auctions buyers win with the time you set for the buy now format.

See the examples below

Basis: improving the operation of the website and the user service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).

We will change the terms of Smart! on business accounts

From: June 26, 2024

In connection with the start of the new Allegro Delivery program, we will introduce changes to the Smart! terms. We will automatically adjust your shipping price lists.

Allegro Delivery is a new service within which we will be responsible for the entire delivery process and take comprehensive care of its speed and quality. You are not responsible for the transport of the parcel or the consequences of its possible loss or destruction. It will allow you to focus on the quality of the products you sell, proper packing, and handing the parcel over to the carrier. For parcels shipped with Allegro Delivery, we will also be responsible for customer service.

Initially, the service will cover:

• delivery to the buyer's doorstep — Allegro One Courier
• delivery to pick-up points and parcel lockers:

• Allegro One Box
• Allegro One Point
• Allegro ORLEN Paczka Parcel Locker
• Allegro ORLEN Paczka Pick-up Point.

Within the new program, Allegro will be the service provider. You will settle delivery costs directly with us. We will handle deliveries in cooperation with our logistics partners — ORLEN Paczka will be the first one.

Check what we will change in the Allegro Smart! terms on business accounts

Currently, your offers can be Smart! if you enable one of the Allegro One delivery options. Instead of that, we will begin to require the delivery options covered by the Allegro Delivery program.

Other terms will remain the same. We will still require you to enable:

• at least 3 delivery options to a pick-up point or parcel locker from the list of qualifying delivery options

and

• at least 2 delivery options to the buyer's doorstep from the list of qualifying delivery options.

To the list of qualifying delivery options, we will include each of the Allegro Delivery program options separately.

See the examples below

You do not need to edit your shipping price lists on your own — we will do it automatically!

If you enable one of the Allegro One or ORLEN Paczka delivery options — we will supplement your shipping price lists with the remaining delivery options covered by the Allegro Delivery program. We will let you know about it in advance. You also do not need to worry about updating the delivery prices — within the Allegro Delivery program, we will update them whenever they get changed by the carrier.

Basis: changes in the scope of services provided, including the introduction of new services (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).

Allegro Paczkomaty InPost on Allegro Lokalnie: you will no longer need to print out dispatch labels

From: June 26, 2024

Dispatching parcels with the Allegro Paczkomaty InPost delivery option on Allegro Lokalnie is possible only on a regular account. You can add it to classifieds in the buy now format and auctions.

What we will change

From June 26, you will not need to print out dispatch labels. All you will have to do is generate a code and write it on a parcel legibly. However, if you prefer to print out labels, you will still be able to select that option.

How to dispatch a parcel with Allegro Paczkomaty InPost on Allegro Lokalnie.

Basis: improving the operation of the website and the user service (sub-paragraph 14.1 (d) of the Allegro Terms & Conditions).

Only purchases for private purposes will be possible in your offers on allegro.cz

From: June 26, 2024

Czech business customers will no longer make a purchase with an invoice issued for their businesses in offers you share on allegro.cz. It will still be possible to issue an invoice for purchases made for private purposes. The change will help you avoid problems with issuing 0% VAT invoices Czech entrepreneurs often ask for.

From June 26, business purchases on allegro.cz will be possible only in offers of Czech entrepreneurs — on business.allegro.cz.

Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).

We will change the Allegro Smart! terms on allegro.cz

From: July 31, 2024

From July 31, in order for your offers to be Smart! on allegro.cz, we will require enabling in them the Allegro International Czechia delivery option.

Currently, if you hold a business account and dispatch parcels from Poland to Czechia, your offers are Smart! on allegro.cz if you meet the following terms concerning offers and sales.

What we will change

From July 31, Smart! badge will be granted only to offers where you enabled the following delivery options:

• Allegro International Courier Czechia and
• Allegro International Pick-up Point Czechia or Allegro International Parcel Lockers Czechia.

Other Allegro Smart! terms on allegro.cz will remain the same.

When you do not need to meet all of the requirements

If you sell products that you are unable to place in a parcel locker or a pick-up point and do not enable those delivery options — you do not have to meet the new requirement. We will mark your offers with the Smart! badge if you add the Allegro International Courier Czechia delivery option to your shipping price lists and meet the other two requirements — regarding sales quality and return address.

How to add delivery options

Click the button below to add delivery options to your shipping price lists.

Learn more about Allegro Smart! on allegro.cz.

Basis: changes in the scope of services provided (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).

We will change the Allegro Finance privacy protection policy

From: July 31, 2024

We will introduce:

• changes that will allow us to offer new payment services in the future and
• editorial changes.

Basis: expanding the scope of the service to include new features (sub-paragraph 7.1 (f) of the Allegro Finance Terms & Conditions).

Buyers will pay with a card also through Przelewy24

From: July 31, 2024

Currently, buyers can pay with a card in transactions for which the operator is PayU.

After July 31, it will be possible to pay with a card also in transactions for which the operator is Przelewy24. Consequently, on July 31, we will add to the Terms & Conditions of the Przelewy24 Service provisions that regulate that matter. This will reduce the risk of abandoning a purchase due to the unavailability of the preferred payment method.

Basis: changes in the scope of services provided, including the introduction of new services (sub-paragraph 14.1 (j) of the Allegro Terms & Conditions).

Allegro Lokalnie: we will clarify the rules for listing products of certain brands

From: September 2, 2024

What we will change

• If you hold a regular account and create classifieds with products of certain brands — we will display them only on Allegro Lokalnie.
• If you hold a business account — you will not create classifieds with products of brands mentioned above on Allegro Lokalnie. You will list products of those brands only in offers on Allegro.

What else we will change

On June 17, we will add new brands to the list mentioned above and remove others — you can check them in this PDF.

Learn more about selling on Allegro Lokalnie.

Basis: preventing misuse (sub-paragraph 14.1 (g) of the Allegro Terms & Conditions).