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What the First steps with sales quality program is
First steps with sales quality is a program for beginner sellers. Within it, we support entrepreneurs who start their sales on Allegro.
What the sales quality is
The sales quality is an overall rating of your activity on Allegro. We calculate it for your account based on the data that concerns, for example, your contact with customers or dispatch speed. We convert this data into points that we grant in specific metrics. Using those points, we calculate your overall sales quality level.
Check the table below to see the score thresholds for specific levels.
| Points | Sales quality level |
|---|---|
| from 413 to 500 | Sales quality level Super + |
| from 285 to 412 | Sales quality level Super |
| from 100 to 284 | Sales quality level Good |
| from 0 to 99 | Sales quality level Neutral |
| from -3,000 to -1 | Sales quality level Needs improvement |
| below -3,000 | Sales quality level Unacceptable |
We calculate sales quality points only for sellers with at least 1 active offer within the last 30 days. That is why, you will not see anything in the My Sales Quality tab until you list your first offer on Allegro. When you start selling, you will have 0 points and a Neutral sales quality level. Depending on your further activities — we will grant or deduct points.
Why sales quality is important
A high sales quality level comes with a lot of benefits. Thanks to it, for example:
- your offers score better in relevance — we display them higher in the search results
- you may get the Super Seller badge to feature your offers
- your offers may get the Smart! badge
- you can participate in many campaigns and programs — such as Allegro Days or Allegro Prices.
Check what else you can gain thanks to a high sales quality score.
Who can join the program
We will qualify you for the program automatically — you do not need to sign up for it. You only need to be a new or returning seller and meet the following requirements.
What requirements you need to meet as a new seller
You need to have a business account:
- created within the last year
- with at least one active offer
- created with a unique NIP (Tax Identification Number) — never used before to create an Allegro account.
At the same time, all your accounts created with the same NIP (Tax Identification Number) can participate in the program. If you add an offer on one of them — we will automatically include all those accounts in the program.
What requirements you need to meet as a returning seller
- You need to list an offer on an account with no active offers within the last 12 months, and no sales quality points granted within the last 11 months.
- Your other accounts registered with the same NIP (Tax Identification Number) must not be suspended.
If you meet the requirements listed above, we will automatically sign you up for the program. If you want to opt out of it — contact us.
How the program works
For 6 months from the moment you join the program, we will help you maintain an appropriate level of sales quality. It means that if your sales quality drops below Neutral — we will not change your level for another 14 days. That way, we will shield your sales from decreasing and give you time to improve your scores.
If, within 14 days:
- you manage to regain the Neutral level — you will still participate in the program. Additionally, whenever your sales quality drops below that level, we will keep it for another 14 days.
- you do not manage to regain the Neutral level — we will end your participation in the program on that account. If your other accounts registered with the same NIP (Tax Identification Number) take part in the program — we will not end their participation.
You can use the Knowledge Base to improve your results. It contains useful tips and advice on how to earn more points for sales quality.
In what other cases we may exclude your account from the program
We can do it when:
- we suspend your account
- we impose restrictions on your account
- we remove your offers due to serious violations.
Click the button below to go to the My Sales Quality dashboard and check your scores.
