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Shipping time in shipping price lists ― information for sellers
Shipping time is the time when your parcel is transported — from the moment the courier scans it, to the moment you receive it.
Shipping time is the time when your parcels are transported. We use it, among other things, to calculate the estimated delivery time we display in your offers.
For most delivery options, we automatically complete shipping times in the price lists and update them regularly. The estimates we give are based on our analyses and carriers' declarations.
You can see them in your shipping price lists, next to each delivery option you select in:
- the Delivery Settings tab
- the listing form, if you add delivery options manually.
Check current shipping times
See the table with current shipping times for particular delivery options.
For some delivery options, you can edit the shipping time manually yourself.
How to edit the shipping time
Go to the relevant shipping price list in the Delivery Settings tab to edit the shipping time. Just click the time frame next to the selected delivery option and provide your own.
Additional information
- If you edit the shipping time to be shorter than the one we set, we will save the change in the price list, but we will use our data to calculate the delivery time displayed in your offers. We do that because we want the delivery times to be realistic and possible to fulfill.
Example
You have enabled delivery by priority letter in your offer. The shipping time we display in the price list for this option is 2–3 days. If you change it to 1–2 days, we will save that. However, to calculate delivery times for offers with this price list, we will use the timeframe we have determined ― 2–3 days.
- If you dispatch parcels from outside Poland, select the delivery options in which you can set and edit the shipping time yourself. Look at the time frames in the tables below, select the relevant delivery option, and provide the correct shipping time.
Delivery options for parcels from Europe:
| Delivery option | Delivery type | Suggested shipping time | Delivery tracking |
|---|---|---|---|
| Courier delivery | Delivery type express |
Suggested shipping time 1–8 days |
Delivery tracking yes |
| Priority postal parcel | Delivery type standard |
Suggested shipping time 5–15 days |
Delivery tracking yes |
| Priority letter | Delivery type standard |
Suggested shipping time 5–15 days |
Delivery tracking no |
| Economy postal parcel | Delivery type economy |
Suggested shipping time 10–25 days |
Delivery tracking yes |
| Economy letter | Delivery type economy |
Suggested shipping time 10–25 days |
Delivery tracking no |
Delivery options for parcels from outside Europe:
| Delivery option | Delivery type | Suggested shipping time | Delivery tracking |
|---|---|---|---|
| Courier delivery | Delivery type express |
Suggested shipping time 1–15 days |
Delivery tracking yes |
| Priority postal parcel | Delivery type standard |
Suggested shipping time 10–25 days |
Delivery tracking yes |
| Priority letter | Delivery type standard |
Suggested shipping time 10–25 days |
Delivery tracking no |
| Economy postal parcel | Delivery type economy |
Suggested shipping time 20–40 days |
Delivery tracking yes |
| Economy letter | Delivery type economy |
Suggested shipping time 20–40 days |
Delivery tracking no |
You can add a given delivery option only once within one shipping price list. For example, if you set the time for a courier delivery to up to 10 days, you cannot add a courier delivery with a different delivery time later. However, you can create two separate shipping price lists and set different shipping times for courier deliveries in each.
