We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (17 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
Rules of selling on Allegro
Forbidden price gouging and buying from your own offers
On Allegro, you cannot buy from your own offers or bid in auctions of your own items. You also should not make a purchase if you do not intend to pay.
On Allegro, you cannot buy from your own offers nor bid in your auctions. Additionally, you cannot buy from other people if you do not intend to pay. Such actions may result in price gouging, falsifying buyers’ interest in your offers, and obtaining false positive ratings and comments for transactions that have never happened.
In particular, you cannot open additional accounts to use them to gouge prices in auctions. If you want to make sure an item is sold over a specific price, set the minimum price.
Transactions between family and friends
People with whom you maintain close relations (family, friends, housemates) cannot buy from you nor bid in your auctions. This applies to all sales formats ― also if you are going to remove the buyer’s bid eventually.
Transactions between linked accounts
If you hold a business account, accounts linked to your business include, for example:
- your regular account
- your employees’ regular accounts
- your business’s other business accounts
- business accounts belonging to businesses related to yours by shares
- other business partners’ regular accounts (if the business account is registered to a business)
- accounts of entities (foundations, associations) managed by your employees.
Trading between linked accounts is forbidden. Remember to inform your employees about that.
Additionally, price gouging is unfair towards people who are truly interested in your offer ― as you force them to pay more. It is also unfair to trade with customers with whom you have personal relations ― they may know more about a listed item than other bidders.
The product I sell has entered the Safety Gate's list of dangerous products — what should I do?
The Safety Gate system enables the exchange of information between the EU member states and the European Commission on products that pose a risk.
If the product you sell has entered the dangerous non-food products list within the EU Safety Gate system — contact the manufacturer, distributor, or other entity indicated on the website of the Safety Gate or the Polish Office of Competition and Consumer Protection. On the Safety Gate website, you can find daily alerts submitted by the EU member states.
How I will know that the product I sell is dangerous
You can learn that the product has entered the dangerous products list from various sources:
- from us (via email)
- from the media
- on your own — for example, from the website of Safety Gate or the Polish Office of Competition and Consumer Protection.
What means that a product is dangerous
The fact that a given product has entered the list may mean that:
- it poses a danger to its users and others — including a threat to health, life, or safety
- it does not meet legal requirements.
What I should do if I have a dangerous product
Most importantly: do not list offers with that product.
- Check the product details in the Safety Gate system. If necessary, contact the entity that made the decision to add the product to the list, or that is in charge of duties related to that product.
- If you sell as an entrepreneur, you are obliged to contact customers that have already bought the dangerous product from you. Ask them to stop using it immediately and discuss further steps.
- If you are in the process of fulfilling an order — do not send such a product to customers and contact them.
- If a customer — as requested — returns the dangerous product, you are obliged to refund them, even if 14 days have already passed since they collected the order.
Selling products from the dangerous products list and failing to comply with other statutory duties can result in imposing a fine on the seller by the Polish Office of Competition and Consumer Protection.
Purchase and exchange offers
On Allegro you can only offer selling specific items or services. Offers like "I want to buy...", "I want to exchange..." and the like are prohibited.
The ban also concerns using an offer as an ad (displaying, for example, the business address or a service price list).
Different rules apply in the descriptions in classifieds.
Keyword manipulation
Manipulation of keywords is a situation when the offer (title, description) uses e.g. brand names, names to increase the popularity of the offer.
Keyword manipulation takes place when a seller uses certain phrases incorrectly (for example, brand names or last names) in order to increase the popularity of their offers.
In the offer description and title, you cannot use keywords to manipulate search results. These practices are unfair towards buyers because it may make it harder for them to find the item they are looking for.
We consider keyword manipulation to be: out-of-context keywords and other ways of introducing names of related items or brands to the description.
Examples of forbidden use of keywords in the offer description
- words not directly related to the sales object in the offer description or title (for example, placing iPhone or Xiaomi in the title of the offer with a Samsung phone)
- a list of popular keywords often used in the search engine but not related to the sales object
- phrases such as: "zapach typu" (scent type), "odzwierciedlenie" (mirroring), "podobne do" (similar to), "w stylu" (in the type of), "lepsze niż" (better than), "nie jak..." (not like…), and alike combined with brand names. Some cases of such usage of brand names may constitute an infringement on manufacturers’ commercial right (for example, phrases like: "Bluzka w stylu Zara" (Zara-type blouse) , "Spodnie lepsze niż Wrangler" (Trousers better than Wrangler)).
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