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By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
What rules apply to unlinking offers from products in the Allegro Product Catalog
In specific cases, we can unlink your offers from the product in the Catalog. Check what you can do then.
In the Allegro Product Catalog, we gather all products available on Allegro along with their edetails — such as parameters, images, or descriptions. This way, buyers can quickly find the product they ar searching for and easily compare all the offers with that product.
We regularly verify the links between offers and products to ensure their high quality. This allows us to provide buyers with clear and trustworthy information.
According to Appendix 10 to our Terms & Conditions — as the seller, you are fully responsible for correctly linking your offer to a product in the Allegro Product Catalog.
When we can unlink an offer from a product
We want buyers to be sure that your offer matches the exact product they are looking for. If your offers are incorrectly linked to a product from the Catalog, we can unlink them. We will then end your offer automatically. We will let you know about it by email.
We can unlink your offer from the Allegro Product Catalog if, among other things:
- the offer title indicates a different product than the one presented
- the basic parameters you provided in your offer differ from the product's details in the Catalog. You can check them in the Basic parameters section of the listing form.
- the photos of the goods in the offer differ from the photos of the product
- you provided a different number of units in the offer than in the product
- you offer the goods in a color version not included for that product.
We can also take into account:
- GTIN (EAN, ISBN, ISSN, or others) — a unique number that indicates the product itself and not its owner. This way, the same product can be linked to offers from different sellers.
- information on whether the product's and offer's categories are in a set of similar categories.
When we do not unlink offers from products
The products in the Catalog are available to all sellers on Allegro. If your believe your offer is linked to the wrong product, you can report it to us. See the relevant provision in our Terms & Conditions:
According to Appendix 10 of the Allegro Terms & Conditions (Section 1.8): "Upon entering the data and content in relation to the Product proposal, the User creating the proposed and target Product shall give the Company the rights and consents specified in paragraphs 5.1 and 5.5 of the Allegro Terms & Conditions (which shall apply accordingly) in regard to all the content and elements. Upon entering the Product proposal, the User shall lose the ability to edit the data and content added to the Product specifications card. The User may, however, report to the Company any errors and mistakes that took place while entering the Product proposal, using the relevant functionalities on Allegro."
In some cases, despite receiving a report, we have no reason to unlink the offer from the product.
This applies to situations where, among others:
- there are no differences between the goods in the offer and the product
- the only difference is the GTIN (EAN, ISBN, ISSN, or others) — a unique number that indicates the product itself and not its owner. This way, the same product can be linked to offers from different sellers.
- the report concerns, for example, lower product quality — we are unable to verify this if there are no differences between the goods in the offer and the product
- the report concerns a different violation in the offer — report such cases through the form, selecting the appropriate reason. Remember to add a justification — it may help us review your report more quickly.
- you believe someone has violated your intellectual property rights and you have documents that confirm your ownership of those rights. In that case, contact us. Learn more.
Note: We can review your report only if you provide us with the necessary documents.
What will happen when we unlink your offer from the product
If we unlink your offer from the product, we will terminate it automatically and let you know about it in an email.
See an example of such a notification:
In the email, you will find a link to the My Assortment tab. Click it and check the list of offers we unlinked from the product.
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