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How to check your stock in One Fulfillment by Allegro
Detailed information about the products at the Allegro Warehouse can be found in the My stock tab. We will display a list of all your products, their numbers, and their statuses.
You can find all the information about products in the Allegro Warehouse in the My stock tab. Next to each product, you can see 5 columns:
- available
- out of stock in
- unfulfillable
- sales
- average daily sales
- daily storage fee.
Additionally, there are 3 dots next to each product. When you click them, you can preview or edit the offer.
Next to a product without any offer you will find [create offer]. When you click it, we will redirect you to the listing form with the selected product.
Check what the data in columns mean
In this column, you can find all your products currently stored at the Allegro Warehouse and available for sale.
What else you can check in this column
Information about products that are about to go out of stock
Sometimes, you may see a red exclamation mark next to the number in this column. We display it when — according to our predictions — all units of this product will be sold in less than 14 days.
You can also decide on your own when you want us to inform you that the units of a given product are running out (display a red exclamation mark in the available column). You can do it for:
- a single offer — click the three vertical dots next to the offer and select [set notifications]
- multiple offers — select offers and click [set notifications] at the green bar at the bottom of the page. You can set the notification for a maximum of 1000 offers.
You can set the notification in two ways. We can display them if:
- the number of days in the out of stock in column will be lower than the one you indicate
- the number of units in the available column will be lower than or equal to the one you indicate.
Information about products that are in delivery
In the available column, we may also display the in delivery status. That means an ASN has been generated for a given product and we may expect delivery soon.
In this column, you can find information about the estimated day your products will get out of stock at the Allegro Warehouse. We calculate it based on the number units and the average daily sales from the last 7 days.
Example:
We have 200 units of your product at the Allegro Warehouse. The average daily sales of that product from the last 7 days is 20 units. The Out of stock in column will show the estimated number of days — 10.
Additional information:
- If the average daily sales equals 0, the Out of stock in column will display the message — no data.
- Products that — according to our estimation— will get out of stock in less than 30 days or are already out of stock will be marked in red and with an exclamation mark.
- We round the values in the column to whole numbers. We display them with a 1-day delay.
All of your products that we accepted for storage at the Allegro Warehouse but are not available for sale. When there is more than 0 of such products, we will display an icon next to their number. Hover over it with the cursor to see why they are unfulfillable.
Products may be marked as unfulfillable for the following reasons:
- Short expiration date — refers to products that will expire in less than 60 days. We will ship such products back to you.
- Damaged in warehouse — refers to products damaged at the Allegro Warehouse or in transport to the buyer. We will ship such products back to you if their condition allows. We will also compensate you.
- Damaged in transport — refers to products that reached the Allegro Warehouse damaged and were accepted. We will ship such products back to you if their condition allows.
- Damaged — product issue — refers to products with a manufacturing defect. We will ship such products back to you if their condition allows.
- Pending clarification — refers to products that, according to information from the warehouse system, are missing at the Allegro Warehouse. If we confirm it, we will compensate you. If we find them, we will increase the number of units marked as Available accordingly.
- Counterfeit notice — refers to products stored at the Allegro Warehouse that were reported as counterfeits. We will keep storing such products but treat them as not suitable for sale until we clarify it. If we cannot sell them anymore, we will ask you to withdraw them.
| Why the product is Unfulfilled | Will we compensate you for such a product | Will you pay for withdrawing such a product |
|---|---|---|
| Short expiration date | Will we compensate you for such a product no |
Will you pay for withdrawing such a product yes |
| Damaged in warehouse | Will we compensate you for such a product yes |
Will you pay for withdrawing such a product no |
| Damaged in transport | Will we compensate you for such a product no |
Will you pay for withdrawing such a product yes* |
| Damaged — product issue | Will we compensate you for such a product no |
Will you pay for withdrawing such a product yes |
| Pending clarification | Will we compensate you for such a product no |
Will you pay for withdrawing such a product no |
| Counterfeit notice | Will we compensate you for such a product no |
Will you pay for withdrawing such a product yes |
* Refers to products we accepted for storage despite the damage.
Example: You ship to the Allegro Warehouse 1000 cups. On accepting products for storage we notice that 4 of them are broken. We will accept them, however, they are not suitable for sale. That is why we will ship them back to you together with your other defective products. We ship such products back at least once a month.
When we ship products back to you — you pay for the shipment.
We count it starting from the first sale after activating the offer. We consider sales from the last 7 days.
Example:
We accepted 200 units of your product for storage 3 days ago. Since then, customers have bought 60 units of that product. We calculate the average daily sales based on the number of days since the offer has been active, so — 60 (units of the product): 3 (days since the offer has been active) = 20 units (average daily sales).
We round the values in the column to the first decimal place. We display them with a 1-day delay.
In the column, you can check whether product storage is included in the service price or if we store it for an additional fee. In the column, you can find the following:
- included in service price information — that means you are taking advantage of the special starter offer with no storage fee for the first 30 days
- predicted daily storage fee ― displayed only when you are taking advantage of the special starter offer. In that case, we will show you estimated fees based on your sales and current stock. We will display them 7 days before we start charging you
- the amount of the storage fee and the number of units of the product it refers to — for example, 800.54 PLN and 125 units. Those are our calculations from the previous day
- calculation in progress — that means we are currently in the process of calculating the storage cost, and soon you will find new values in this column.
If a given product is not being stored at the warehouse, in this column, you will see –.
Recommendations
We will display the sections with recommendations over the product list.
It consists of 5 tiles:
- All products
- Popular products which will will run out soon
- Products with low sales
- Products with storage fees over 90 days
- Products worth promoting.
On each tile, we display the number of products that belong to a given category.
When you open the My stock tab, the first tile — All products — is checked by default. That is why we will display the product list as usual.
If you click any other tile:
- it will work as a filter, and you will see a list of products the tile description fits
- we will display a recommendation concerning those products. It will inform you what to do to sell even more efficiently.
- all the products from the list that match the tile description will be automatically selected — you will perform the recommended action for all products at once quickly and conveniently.
Reports
In the My stock tab, you can also download reports about your products stored at the Allegro Warehouse. You can download:
- list of products stored at the warehouse
- additional warehouse reports in which you can see a list of your products arranged according to the criterion you selected — for example, by the date of acceptance.
You can download each report as CSV. If you cannot display the file on your computer correctly, import it. You will do it just as in the case of a product discrepancy report — learn more.
List of products stored at the warehouse
To download it, go to the My stock tab and click [download list].
In the list, you can check:
- product IDs
- product names
- product GTIN numbers
- offer IDs
- the total number of products stored at the warehouse
- the number of products available for sale
- the number of reserved products
- the number of unfulfillable products
- the number of products that have been sold in the last 30 days
- average daily sales
- information when — according to our estimations — a given product will be out of stock
- information on whether an ASN we are waiting for has been created for a given product
- daily storage fee or the predicted daily storage fee
- the number product units for which you will pay for storage
- the date on which the storage fee has been charged.
In this list, you will find information about the products you can currently see in the My stock tab. Therefore, check which filters you are using before you generate the list.
Example
If you search products by the word puzzle in the My stock tab, you will download a list of products that have the word puzzle in their name.
Additional reports
When you click [reports] in the My stock tab, you will see a list of criteria. You can generate the following reports:
- stock aging
- by expiration dates
- unfulfillable items
- product dimensions
Select a criterion to generate the report.
In each report, apart from information related to the parameter you selected, you will also see:
- product ID
- product name
- EAN (GTIN) code
- offer ID.
You can find more information about each report below.
In this report, you will check how long we have been storing your products for sale. Apart from basic product information (for example, the name, the EAN (GTIN) code), the report contains columns with time ranges: 0–30, 31–60 and so on. Those ranges refer to the number of days that have passed since accepting a product for storage. In each of those columns, you will see information about the number of units of the product we have been storing over a certain period of time.
Example
We accepted 100 units of your product for storage 40 days ago. A week ago, we accepted another 50 units of it. The data in the report will be:
| product | 0–30 | 31–60 |
|---|---|---|
| product name | 0–30 50 |
31–60 100 |
With that, you can check the rotation of your products and calculate costs of long-term storage.
In this report, apart from the basic product information (for example, product name or the EAN (GTIN) code), you will also check:
- expiration dates of products
- the total number of units of the product with the specified expiration date that are being stored at the Allegro Warehouse
- the number of units of the product with the specified expiration date that are being stored at the Allegro Warehouse and are available for sale (total number of products with the status Available and Reserved)
- the number of units of the product with the specified expiration date that are being stored at the Allegro Warehouse and are not suitable for sale. We consider products that expire in less than 60 days defective.
In this report, you will only find products with an expiration date.
In this report, apart from the basic product information (for example, product name or the EAN (GTIN) code), you will also check the number of units of a given product together with the reason for not being suitable for sale. You can learn more about why products are unfulfillable here.
The report contains only unfulfillable products.
In this report, apart from basic product information (for example, product name or EAN (GTIN) code), you can also check:
- product length, width, and height — in millimeters
- product volume — in liters
- product weight — in kilograms.
We measure product weight and volume using a Cubiscan-type machine on accepting the product for storage at the Allegro Warehouse. Volume is the product of 3 dimensions (height x width x depth). We do not use this data to calculate fees but, at the same time, they allow us to check if a given product meets size requirements.
In this report, you can find information about all of your products that have ever been stored at the Allegro Warehouse.
Notifications
In One Fulfillment by Allegro, we send you emails about products that get out of stock at the Allegro Warehouse. We take that information from the My stock tab. We send the email to you once a week. Every Tuesday, we will send you an email with information about the products for which we have marked the number of units with a red exclamation mark in the available column.
When you use One Fulfillment by Allegro, the consent to receive such messages is set by default in the Consents to Notifications tab. If you do not want to receive them, uncheck the Gdy wyczerpuje się zapas produktów w One Fulfillment (When products in One Fulfillment start going out of stock) consent.
How to get an inventory report
If you are planning to carry out an inventory of your company, you will need a report confirming products you have in stock at the warehouse. You cannot generate it on your own. We will prepare it and send it to you by email at the beginning of each calendar year. The report will contain data from the previous year.
If you wish to receive the report at another time, please contact your Account Manager or write to us at onefulfillment@allegro.pl.
Frequently asked questions
No. It also applies to products whose number we try to determine. That happens when we discover that a given product is in our system but is not on the shelf. In that case, we mark missing products as Unfulfillable — until we clarify the situation. If we do not find the missing products — we will compensate you and decrease the number of products marked as Unfulfillable. If we find the missing units, we will decrease the number of products marked as Unfulfillable and increase the number of products marked as Available accordingly.
