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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Allegro DPD Pickup and Allegro DPD Parcel Lockers with dispatch from Poland to Slovakia
The Allegro DPD delivery options with dispatch from Poland to Slovakia will help you reach more customers outside Poland. You can use them if you have a business account.
Thanks to the delivery methods we implement via the DPD carrier, you can conveniently and quickly send goods from Polish to Slovakia:
- Allegro pick-up point DPD Pickup Point Slovakia
- Allegro Parcel Machines DPD Slovakia .
Buyer from Slovakia will collect their parcels at DPD collection points or parcel machines.
How to share methods in offers
You can make Allegro DPD delivery methods with shipping from Polish to Slovakia available in your offers on allegro.pl and allegro.sk . These delivery methods will not be visible For Buyers in offers on allegro.cz.
In Shipping Settings, in your price lists, from the drop-down list, select I ship from Polish and the option to Slovakia . In the You settle with Allegro section, select the appropriate delivery methods.
See how to set a same day shipping time .
In the shipping price lists you will see a field where you need to fill in the shipping prices in euros For Buyers on allegro.sk -- even if you only sell on allegro.pl . This field cannot be left blank.
Unless you list your listings on a foreign market, we will not display this price to your buyers. You can enter your own shipping price or leave the one we suggest.
The price in złoty will be seen buyer on allegro.pl , and the price in euro -- buyer on allegro.sk (if you share your Offers there).
How to ship
You can only send parcels using our free Ship with Allegro tool or by integrating external tools with Ship with Allegro API (for example Baselinker).
- Go to the Orders tab and for the selected Orders with delivery to Slovakia click [send shipment]. We will take you to the shipping form in Ship with Allegro for this Orders . You will fill in detailed information about the shipment.
- In the Ordering a Shipment step, in the You are shipping section of the contract, you will see information about the carrier selected by buyer . Next to it, in the Delivery section, we will display data that buyer provided when ordering.
- In the Parcel section you can add shipment details. Once you have completed the fields, click [save] and then [order shipments].
- In the Select Shipments step, you can download the generated labels for your shipments. Click [download documents] and then [labels].
- In the next steps you can order a courier pick-up. You can also do this later in the Ordered Shipments tab.
The price of each package includes insurance coverage up to PLN 1,000.
You can deliver the finished packages to:
- when the courier arrives -- he will collect the parcel from the address you provide in the Ship with Allegro shipping form. We provide this option in the price of the basic service, which means it is free of charge for you.
- at DPD Pickup shipping points .
Maximum dimensions and weight of shipments
Maximum dimensions:
| Allegro pick-up point DPD Pickup Point Slovakia | Allegro Parcel Machines DPD Slovakia |
|---|---|
| length of the longest side -- 100 cm maximum dimensions (2x width + 2x length + height) -- 250 cm | Allegro Parcel Machines DPD Slovakia 50cm x 44cm x 59cm |
The maximum parcel weight for each method is: 20 kg .
The weight of the package is determined based on actual or dimensional weight. We take the higher value for valuation.
The dimensional weight is calculated according to the formula: [height (cm) x length (cm) x width (cm)] / 5000.
Settlement model
You will settle these delivery methods under Allegro Standard . This means you don't have to sign a contract with a carrier, and you pay for shipping directly to us -- as part of a monthly Invoices .
We add shipping costs to Allegro Settlements on your account.
How much will you pay for shipping?
You can share the methods in your offers on allegro.pl and allegro.sk. Depending on which market you sell in, you will pay for your shipments in Polish Zloty or Euro.
How much will you pay for shipping on allegro.pl
| Delivery option | Gross Fee for a parcel weighing up to 10 kg | Amount with surcharge for parcels weighing over 10 kg up to 20 kg |
|---|---|---|
| Allegro pick-up point DPD Pickup Point Slovakia | Gross Fee for a parcel weighing up to 10 kg 10.99 PLN |
Amount with surcharge for parcels weighing over 10 kg up to 20 kg 10.99 PLN + 9.99 PLN |
| Allegro Parcel Machines DPD Slovakia | Gross Fee for a parcel weighing up to 10 kg 10.99 PLN |
Amount with surcharge for parcels weighing over 10 kg up to 20 kg 10.99 PLN + 9.99 PLN |
Allegro delivery methods pick-up point DPD Pickup Point Slovakia and Allegro DPD Slovakia Parcel Machines are not available as part of Allegro Smart! on allegro.pl .
How much will you pay for shipping on allegro.sk
Settlement of shipments outside Allegro Smart!
| Delivery option | Gross Fee for a parcel weighing up to 10 kg | Amount with surcharge for parcels weighing over 10 kg up to 20 kg |
|---|---|---|
| Allegro pick-up point DPD Pickup Point Slovakia | Gross Fee for a parcel weighing up to 10 kg 2.39 EUR |
Amount with surcharge for parcels weighing over 10 kg up to 20 kg €2.39 + €2.19 |
| Allegro Parcel Machines DPD Slovakia | Gross Fee for a parcel weighing up to 10 kg 2.39 EUR |
Amount with surcharge for parcels weighing over 10 kg up to 20 kg €2.39 + €2.19 |
Allegro Smart!
The Allegro DPD Pickup Slovakia and Allegro DPD Parcel Lockers Slovakia delivery options are available on allegro.sk also as part of Allegro Smart!
The amount you pay depends on the order value.
| Order value | The amount you pay for a parcel up to 10 kg |
|---|---|
| from 6.90 to 10.39 EUR | The amount you pay for a parcel up to 10 kg 0.39 EUR per parcel |
| from 10.40 to 14.99 EUR | The amount you pay for a parcel up to 10 kg 0.79 EUR per parcel |
| from 15.00 to 22.99 EUR | The amount you pay for a parcel up to 10 kg 1.19 EUR per parcel |
| from 23.00 to 34.49 EUR | The amount you pay for a parcel up to 10 kg 1.79 EUR per parcel |
| 34.50 EUR or more | The amount you pay for a parcel up to 10 kg 2.39 EUR for the first parcel and 1.79 EUR for each subsequent parcel within the same order |
For parcels over 10 kg (actual or dimensional weight) additional charges apply according to the price list.
If your parcel is larger or heavier than you declared when sending it and exceeds the permissible dimensions and weight, we will charge you an additional fee and return the parcel .
All basic and additional fees can be found in the Allegro Regulations .
See when you will be refunded for Smart! parcel fees.
Returns
If customer does not collect their Orders and parcel is returned to you, you will be charged for each such return :
- PLN 18.99 -- if it concerns a purchase on allegro.pl
- 3.49 EUR -- if it concerns a purchase on allegro.sk.
We will also add the amount of the appropriate additional service to the fixed amount according to the rates in the price list.
Complaints
You can submit complaints in two ways:
- independently from the carrier - in the event of damage or loss of the shipment
- via Allegro -- when the complaint concerns deliveries that you send via Ship with Allegro tool without your own contract with the carrier.
In such a case, submit the matter to us (via chat, email, phone) concerning a complaint for:
- delivery service fee
- fee for additional services
- damage or loss of shipment.
If, after filing a complaint, it turns out that the fees were calculated incorrectly, the carrier will send us a correction, which will then be included in your invoice. And if the complaint concerns damage or loss of a shipment and you submit it without the involvement of Allegro, the correction will be sent directly to the bank account number you provided.
