We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (16 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Your AI assistant in the Sales Center. Check what makes it stand out
From today, in the Sales Center, you can talk to our virtual assistant. It can be particularly helpful when you want to reach a specific sales quality level. Learn more.
Our virtual assistant uses Artificial Intelligence (AI). It processes information from the Help for Sellers, the Allegro Academy, and our Terms & Conditions. When answering questions, it also considers your sales data available in the Sales Center — that way, it can help you even more effectively!
What the AI Assistant can do
The AI Assistant will be a great support during everyday work. Among others, it will:
- answer your questions concerning sales on Allegro
- provide links to the tools in the Sales Center, along with step-by-step guidelines on how to use them
- explain the rules of our campaigns and programs
- speak your language.
But that is not all! The AI Assistant stands out because it quickly responds to changes in your sales and, based on them, can give you an answer that is tailored to your business. It means that it:
- analyzes specific sales quality metrics and benchmarks on your account — it prepares a fact-based answer
- is always up to date — we update its knowledge base every day with new Terms & Conditions, Help articles, and your sales data
- saves your conversation and stores it for 18 months — this way, you will not miss a thing!
The AI Assistant already knows a lot, but we want it to know even more. Thanks to your questions and conversations you hold with it, we can constantly improve it.
We plan other improvements — soon, the AI Assistant will be able to answer your questions regarding sales commissions on your account, prepare an analysis of a pricing strategy, or help you solve problems with specific orders. You will learn about everything from the News.
How to talk to the AI Assistant
- Sign in to the Sales Center.
- Click the three-star icon in the top right corner.
- Ask a question, for example: New Smart! Terms and Conditions were released. What do they mean?
- The AI Assistant will provide you with an answer — depending on the question, it will try to address the specific situation.
The AI Assistant uses artificial intelligence and can make mistakes. Consider its messages as hints or tips. We provide links to sources for each answer. If you have any doubts, check these materials or contact us.
appearance: light theme