Registration for sellers outside the European Economic Area

Register a business account to sell on Allegro.

If:

• the tax identification number of your business was issued outside the European Economic Area, Switzerland, Ukraine, or the United Kingdom of Great Britain and Northern Ireland or
• the registered office, registered business, or the actual place of conducting business activity is registered outside the area specified above

you can create only one account using the same business details. You can list a maximum of 500 offers on that account.

You can register an account in a few simple steps.

Create an account

To create your business account:

1. fill out this registration form.
2. we will send you an email once you complete the form. Open it and click [confirm registration].

We will redirect you to the activation form. We will also send you a welcome email — there, you will find a link that will allow you to finish your activation if you do not manage to do it at once.

Activate your sales

To activate your sales, verify your bank account and company details to activate sales on your account. Add details concerning your sales, such as complaint or warranty terms. When you sign in to your Allegro account, you will see all the steps left to complete on top of the page:

1. Verify bank account

You need to verify your bank account details to be able to receive funds from your sales. A bank account used for payouts must accept money transfers in PLN. Do not register a PayU account — choose one of the following options instead:

• Payoneer account

  Select Payoneer as your payout method and log in to your Payoneer account.

• WorldFirst account

  Select WorldFirst as your payout method and log in to your WorldFirst account.

• Bank account

  • Bank transfer: Select Bank account as your payout method and fill in your bank account details. Next, transfer 1 EUR or 1 USD from that account using the provided payment details.

  • Bank statement: Select Bank account as your payout method and fill in your bank account details. Next, send us a statement from your bank account.

    The bank statement should:

    • be issued in English on bank's official letterhead
    • include the number the account, as well as the name and registered address of the company that the account belongs to
    • include bank stamps and a name stamp and signature of the issuing person.

• LianLian Global account

  Select LianLian Global account as your payout method and fill in your LianLian Global account details. Next, send us a statement from your LianLian Global account. To get a LianLian Global account statement, you need to:

  • call LianLian Global Service line: +86 400091099
  • call LianLian Global: +86 4006005200
  • write an e-mail to service@lianlianpay.com.

• PingPong account

  Select the PingPong account as your payout method and fill in your PingPong account details. Next, send us a statement from your PingPong account. To get a PingPong account statement, you need to either:

  • call PingPong Service line: +86 4009969666
  • write an e-mail to service@pingpongx.com
  • or follow PingPong official WeChat account (ID: PingPongService) and send "How to apply for an Allegro account statement?" for a more detailed guidance.

Once you have finished this step, click [go to documents].

2. Confirm your identity and company details

Confirm your identity and company details to start selling and be able to pay out sales funds.

You can confirm your identity and company details through a 2-step form you will find in the Payout Settings tab — go to the tab and click [verify company details].

Step 1

In this step, depending on the type of business you created the Allegro account for, you need to provide the first and last name of: the company owner, the beneficiaries, or the representatives.

We may also ask you to provide:

• the country of birth
• citizenship
• PESEL (Personal ID No.)
• date of birth.

Who has to confirm their identity

All persons requested by the payment operator to confirm their identity are obliged to do so. In the case of:

• sole traders — the company owner is the person obliged to confirm the identity.
• other types of business activity — all representatives are obliged to confirm their identity. If the company is registered in the People's Republic of China, actual beneficiaries are also obliged to do it. In that case, we will display the request to confirm identity right after the beneficiary's data is entered into the form.

What methods you can use to confirm identity

Standard method

It involves sending us a photo of the ID document of a person who has to confirm their identity. We ask you to enter data and upload the ID photo in the form.

If you send us a photo of your ID, do not cover any elements. Payment operators need the full scan of your ID.

In the case of companies registered in the People's Republic of China, we require the person who has to confirm their identity to send us 2 ID documents.

What ID documents we accept

• ID card
• passport
• driving license
• residence card
• HK/Macau pass.

Digital methods

Together with payment operators, we enable the possibility of confirming identity online. The digital identity confirmation takes place entirely on an external website of our business partner.

Depending on the country of permanent residence that a person confirming their identity selects, they will see the available verification methods.

Photo of an ID — that method slightly differs depending on the country of permanent residence. The person confirming their identity uploads a photo of both sides of their ID document and:

• a photo of their face — if their country of permanent residence is in the EEA (European Economic Area)
• a video recording of their face — if their country of permanent residence is outside the EEA.

eDO App — within that method, you can confirm your identity with the eDO App available for smartphones with an NFC module. You can use that method only if you have a Polish ID.

Moje ID — within that method, you confirm your identity using online banking. It is available only to people with documented permanent residence in Czechia and an active mojeID.cz identity confirmation service.

How to prepare for the identity confirmation with digital methods

You just need to:

• have a valid document confirming your identity
• have access to a device that allows you to take a photo of the document — for example, a smartphone or a computer with a camera (if you select the biometric verification)
• complete all the steps we ask you to do through the messages on the verification page.

Confirming the identity on the verification page

How to access the verification page

If you decide to use the digital methods, you will confirm your identity on our business partner's verification page. You can access the verification page in 2 ways — depending on whether you have access to your Allegro account or not.

If you have access to the Allegro account

When you enter your first and last name in the identity and company details confirmation form and click [save], you will see 2 tabs:

• Confirm your data — there, you will find the [go to verification] button — it will redirect you to the page where you can confirm your identity.

• Copy link — there, you will find a link to the verification page — you can copy it and save it in any form. If you have to verify your own data, you can do it any time — just click the saved link. If another person has to confirm their data — send the saved link to them.

When you do not have access to the Allegro account

You do not need access to the Allegro account. You just need the link to the verification page. If you already have it, click it to go to the page where you can confirm your identity.

How to confirm identity on the verification page

1. When you enter the verification page through the form or the link, click [continue] to confirm that you want to verify your identity.

2. Select your country of birth from the drop-down list and then click [save] to go to the next step.

3. Select the country of your permanent residence — click the flag of an applicable country or enter its name in the search bar.

4. Select the method you want to use to confirm your identity.
5. You will see a window with information on the required consents. Click [I accept all consents] if you agree to send your data to the operator.

6. Next, follow the instructions for the selected method — that way, you will quickly complete the verification. Finally, you will get the information on where to check the verification result.

What ID documents we accept for digital methods

• ID card
• passport
• residence card.

Where you will find the verification result

You can access the result of your identity verification by signing in to your Allegro business account — in the Confirm your identity and company details section. If you want to check your verification result but do not have access to your business account, contact the person who registered the business account on Allegro.

Step 2

We will ask you for specific documents depending on the type of business you run.

Companies registered in the People's Republic of China:

Companies registered in Hong Kong:

Companies registered in Turkey:

Companies registered in other countries from outside the European Economic Area:

The verification documents should:

• be issued within the last 4 months
• be available in both English and your native language — if the document was not issued in those 2 languages, provide an English translation made by a licensed professional
• contain basic business details, such as the place of business registration, and information about the business representatives and beneficiaries.

After you send the required documents, complete the VAT declaration and click [send all documents].

We will inform you when we verify your submission or in case we need more details or corrections.

3. Set sales policy

Before you start selling on Allegro, complete the following information for your customers. Add:

• returns terms — for example, the return address or information on who covers the delivery cost
• complaints terms — for example, the deadline to file a complaint or the address to which customers can send products they file a complaint about
• delivery settings — for example, the minimum amount for free delivery, your shipping price lists, or same-day dispatch time.