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Registration for sellers from outside Poland in the European Economic Area
If you are from the European Economic Area and you want to sell on Allegro, create a business account. Learn how to register, set payouts, and what documents you need to provide.
If you want to sell on Allegro, register a business account and prepare it to list your first offer. You can do it in a few simple steps:
- create an account and select for what purpose you want to use it
- verify the bank account to start selling
- set up the sales policy
- list your first offer
- verify the company details to withdraw money from sales.
While completing information, at the top of the page, you will see what you still need to set up:
Create an account
- To create a business account, complete the registration form. Complete all the fields, accept the Terms & Conditions and click [create account].
- Then, we will send you an email to the address you provided. Open the email and click [confirm registration]. We will also send you a welcome email. If for any reason you do not complete registration, you can resume it ― simply click the link provided in the email. The link is valid for 24 hours ― to resume registration after that deadline, you need to complete the form again.
Verify bank account
- Firstly, select the company type — that is, the type of your business activity. Select one of the options:
- sole trader ― if you run your own company as a natural person and are self-employed
- other business type ― if you represent a legal entity (for example, a limited liability company).
- To verify your bank account, send us a bank document or make a verification transfer. This way, you can set that bank account as the one for payouts from sales. You can provide an account for transfers in PLN or select one of the available Czech or Slovak banks.
To confirm your bank account, select one of the available options.
- An online bank transfer. That option is available if you select Poland, Czechia, or Slovakia as your bank's country. Enter your bank account number, and we will redirect you to the bank's website. There, you can sign in and confirm the registration with a transfer of 1 PLN, 10 CZK, or 1 EUR ― we will refund you the money within a few days.
- A standard transfer. If you do not want to use an online transfer or have an account in a bank outside Poland, Czechia, or Slovakia — select the verification with a standard transfer. Next, transfer the equivalent of 1 PLN, 10 CZK, or 1 EUR in your bank's currency to the bank account we provide. We will generate a dedicated bank account number for the purpose of verification ― use it to make the verification transfer only.
- A bank statement. Select this option if you have an account in a bank outside Poland, Czechia, or Slovakia and you cannot or do not want to make a verification transfer. This option is unavailable to you if you have a Polish bank account ― if that is the case, we will display the online bank transfer option instead.
How to prepare a bank statement
A bank document should:
- be issued no earlier than 14 days before you submit it
- be issued in English by the bank
- include the bank account number and the address of the company that is the owner of the account
- contain the seal of the bank and the signature of the employee issuing the document (unless you generate an e-document).
- Once you make the transfer or send us the document, you can proceed to the next step. We will inform you by email once we verify your bank account. Then, you will be able to list your first offer.
Set the sales policy
Your customers must know how the sales work at your store. Click the appropriate button to add:
- returns terms — for example, the returns address and information on who covers the shipping cost
- complaints terms — for example, the deadline to file a complaint and the address to which customers can send products they file a complaint about
- delivery settings — for example, the minimum amount for free delivery, your own price lists, or same-day dispatch time.
Done! Those are all the steps required to verify your account. We will inform you by email when you can list your first offer and pay out the money from sales.
The Welcome Package of discounts
Just starting to sell on Allegro? We have a welcome package for you! Learn more.
Why we ask you to confirm your identity
We want to make sure that all Allegro transactions are safe and in line with European law regulations. Additionally, payment operators providing services to Allegro users are legally required to verify their clients (the document available only in Polish). That is why, we ask to confirm your identity while creating a new business account.
You can confirm your identity and company details through a 2-step form you will find in the Payout Settings tab — go to the tab and click [verify company details].
Step 1
In this step, depending on the type of business you create the Allegro account for, you need to provide the first and last name of: the company owner, the beneficiaries, or the representatives.
We may also ask you to provide:
- the country of birth
- citizenship
- PESEL (Polish personal ID No.)
- date of birth.
Who has to confirm their identity
All persons who are required to do so by the payment operator, have to confirm their identity. In the case of:
- sole traders — the person obliged to confirm the identity is the company owner
- other company type — the representatives are obliged to confirm their identity according to their manner of representation of a given entity.
What methods you can use to confirm identity
Standard method
It involves sending us a photo of the identity document of a person who has to be verified. We ask to enter data and upload the ID photo in the form.
If you send us a photo of your identity document, do not cover any elements. Payment operators need a photo/scan of your identity document that is clear and shows all information.
Digital methods
Together with payment operators, we enable the possibility to confirm the identity online. The digital identity confirmation takes place entirely on an external website of our business partner.
Depending on the country of permanent residence that a person confirming their identity selects, they will see the available verification methods.
Photo of an ID — that method slightly differs depending on the country of permanent residence. A person willing to confirm their identity uploads a photo of both sides of their ID document and:
- a photo of their face — if their country of permanent residence is in the EEA (European Economic Area)
- a video recording of their face — if their country of permanent residence is outside the EEA.
eDO App — within that method, you can confirm your identity with the eDO App available for smartphones with an NFC module. You can use that method only if you have a Polish ID.
Moje ID — within that method, you confirm your identity using online banking. It is available only to people with documented permanent residence in Czechia and an active mojeID.cz identity confirmation service.
How to prepare for the identity confirmation with digital methods
You just need to:
- have a valid document confirming the identity
- have access to a device that allows you to take a photo of the document — for example, a smartphone or a computer with a camera (if you select the biometric verification)
- you complete all the steps we ask you to do through the messages on the verification page.
Confirming identity on the verification page
How to access the verification page
If you decide to use the digital methods, you will confirm your identity on our business partner's verification page. You can access the verification page in 2 ways — depending on whether you have access to your Allegro account or not.
If you have access to the Allegro account
When you enter your first and last name in the identity and company details confirmation form and click [save], you will see 2 tabs:
- Confirm your data — there, you will find the [go to verification] button — it will redirect you to the page where you can confirm your identity.
- Copy link — there, you will find a link to the verification page — you can copy it and save it in any form. If you have to verify your own data, you can do it any time — just click the saved link. If another person has to confirm their data — send the saved link to them.
When you do not have access to the Allegro account
You do not need access to the Allegro account. You just need the link to the verification page. If you already have it, click it to go to the page where you can confirm your identity.
How to confirm identity on the verification page
- When you enter the verification page through the form or the link, click [continue] to confirm that you want to verify your identity.
- Select the country of your birth from the drop-down list and then click [save] to go to the next step.
- Select the country of your permanent residence — click the flag of an applicable country or enter its name in the search bar.
Select the method you want to use to confirm your identity.
You will see a window with information on the required consents. Click [I accept all consents] if you agree to send your data to the operator.
- Next, follow the instructions for the selected method — that way, you will quickly complete the verification. Finally, you will get the information on where to check the verification result.
Where you will find the verification result
You can access the result of your identity verification by signing in to your Allegro business account — in the Confirm your identity and company details section. If you want to learn your verification result but do not have access to your business account, contact the person who registered the business account on Allegro.
Step 2
In this step, you confirm the company details while registering your account on Allegro. To do it, attach and send documents confirming your business activity. We will ask you for specific documents depending on the type of business you run.
General requirements regarding documents for verifying details of businesses from the European Economic Area
| Document type | Sole trader | Other business type |
|---|---|---|
| company registration documents (company name, legal form, registration number, date of economic activity commencement, registered office address, shareholders and representatives with the manner of representation) | Sole trader yes* |
Other business type yes* |
| extract (excerpt or proof of registration) from the beneficial ownership register | Sole trader no |
Other business type yes** |
| a PEP statement (Politically Exposed Persons) | Sole trader optional*** |
Other business type optional*** |
| an UBO statement (Ultimate Beneficial Owner) | Sole trader no |
Other business type optional*** |
* for the following countries: Czechia, Slovakia, Slovenia, the United Kingdom (except sole traders), we do not require registration confirmation documents
** not required for the following countries: Czechia, Slovakia, Slovenia, the United Kingdom
*** the payment operator can (but does not have to) ask you for that document during verification. That is why you should have it ready before creating an account
Companies registered in France:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Extract from INPI (the French National Institute of Industrial Property) with all basic details on an entity, including representation 2. Extrait des informations publiques déclarées from Registre des bénéficiaires effectifs (Extract from the beneficial ownership register) |
Companies registered in Spain:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Extract from Registradores de Espana (the Spanish Business Registry) 2. Up-to-date extract from Registro Central de Titularidades Reales (RCTIR — the Spanish Central Registry of Beneficial Ownership) |
Companies registered in the Netherlands:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Up-to-date extract from KVK (the Dutch Chamber of Commerce) 2. Extract from UBO-uittreksel (the Dutch UBO Register) |
Companies registered in Lithuania:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Extract from the official register confirming the company representation 2. Up-to-date extract with information on shareholders 3. Extract from the beneficial ownership register |
Companies registered in Germany:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Up-to-date document from Transparentzregister (the Transparency Register — the German beneficial ownership register) |
Companies registered in Portugal:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Up-to-date extract from Registro Central do Beneficiario Efetivo (the Central Beneficial Ownership Register — available at justica.gov.pt) |
Companies registered in Romania:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Document from Oficiul Național al Registrului Comerțului (the Romanian National Trade Register Office) — Certificat Constatator (Certificate of status) 2. Document from Oficiul Național al Registrului Comerțului (the Romanian National Trade Register Office) — Cerere furnizare informații beneficiari reali (Application for releasing information on the beneficial owners) |
Companies registered in Hungary:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Document from Tényleges tulajdonosi nyilvántartást (the Hungarian beneficial ownership register) The document should be available at https://slk.nav.gov.hu for company owners. |
Companies registered in Italy:
| Sole proprietorship: | Other companies: |
|---|---|
| 1. Extract from an official register that contains the following data: company name, legal form, date of commencement of business, registered office address, and company owner details | Other companies: 1. Visura Ordinaria Societa’ Di Capitale (the Company Registration Report) that confirms company representatives, shareholders, and beneficial owners |
The verification documents should:
- be issued within the last 4 months
- contain basic business details, such as the place of business registration, and information about the business representatives and beneficiaries.
We will let you know by email about the request verification result. We will let you know if, for example, we need more details or if you should correct any documents.
