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How to enable the Allegro International Slovakia delivery option
How to set the same-day dispatch time
What cut-off times for dispatching parcels are
How much you will pay for parcels
What if the buyer does not collect the parcel
How to settle delivery costs
What the maximum parcel dimensions and weight are
How to file a complaint
Allegro International Slovakia — information for sellers
Allegro International Slovakia is a delivery option from Poland to Slovakia that operates in cooperation with a local carrier — SPS. It allows you to enable 3 delivery options to Slovakia: courier delivery, delivery to parcel lockers, and delivery to pick-up points.
Allegro International Slovakia is a delivery option from Poland to Slovakia. It covers the following delivery options that you can enable in offers:
- Allegro International Courier Slovakia
- Allegro International Courier Slovakia payment on delivery
- Allegro International Pick-up Point Slovakia
- Allegro International Pick-up Point Slovakia payment on delivery
- Allegro International Parcel Lockers Slovakia
- Allegro International Parcel Lockers Slovakia payment on delivery.
If you want to enable delivery to parcel lockers or pick-up points — you need to enable courier delivery.
The transport of parcels that you dispatch with Allegro International Slovakia is carried out thanks to the cooperation of three carriers:
- Allegro One Courier and InPost — collects parcels from sellers
- SPS — delivers parcels to customers using the option they selected.
How to enable the Allegro International Slovakia delivery option
- Go to your shipping price lists in Delivery Settings.
- Check Slovakia in the International markets section.
Select the type of the shipping price list — choose whether you want to use a pre-made or a custom one:
in the pre-made shipping price list, go the the settings and enable Allegro International Slovakia:
- for the Small assortment type, enable all delivery options: to doorstep, to a parcel locker, and to a pick-up point.
- for the Medium and Large assortment types, you can only enable one option — to doorstep. You cannot select any other option or change the delivery prices.
- in the custom shipping price list, go to the settings, enable Allegro International Slovakia, and click [adjust]. Then, select the options you want to enable set prices (you can use the Currency Calculator.
- See whether everything is correct and click [save]. Done!
How to set the same-day dispatch time
You can set the same-day dispatch time in the Delivery Settings tab, when you access the Ordering time settings section. To make this process easier, select the country of delivery in the upper part of the tab — in this case, it is Slovakia. When you do that, you will see Allegro International Slovakia among the available carriers. You can set differen cut-off hours for parcels handled by Allegro One Courier and InPost.
How to prepare parcels for dispatch
You can only dispatch parcels through Ship with Allegro or through integrating external tools (for example, Baselinker) with the Ship with Allegro API.
Check the detailed instructions on how to dispatch parcels through Ship with Allegro.
See what a shipping label looks like
Label of a parcel collected by InPost:
Label of a parcel collected by Allegro One:
To dispatch a parcel, scan the vertical code at top of the shipping label.
How to dispatch parcels
We will assign the courier to the order automatically — you cannot select them on your own. You can check which courier will collect the parcel in Ship with Allegro. During the pick-up, make sure you are handing your parcel over to the right courier.
How to dispatch parcels handled by Allegro One Courier
You can hand over parcels:
- during a one-time or fixed courier pick-up
- through Allegro One Box
- at Allegro One Point.
The courier pick-up is free of charge, no matter how many parcels you hand over.
If you already ordered an Allegro One Courier pick-up for other parcels handled by that carrier — you do not need to order a separate pickup for the parcels you want to dispatch with Allegro International Slovakia. In that case, select the without courier pick-up option while preparing parcels in Ship with Allegro.
How to dispatch parcels handled by InPost
You can hand over parcels:
- during a one-time or fixed courier pick-up
- through InPost parcel lokcers
- at ParcelPoints.
The courier pick-up is free of charge, no matter how many parcels you hand over.
If you already ordered an InPost courier pick-up for other parcels handled by that carrier — you do not need to order a separate pickup for the parcels you want to dispatch with Allegro International Slovakia. In that case, select the without courier pick-up option while preparing parcels in Ship with Allegro.
What cut-off times for dispatching parcels are
The cut-off time is the time by which, at the latest, you can:
- place the parcel in Allegro One Box
- order a one-time courier pick-up.
You can check the cut-off times for Allegro One Courier here.
The cut-off times for InPost are available in our article.
How much you will pay for parcels
Delivery fee within Allegro Smart! on allegro.sk
The fee depends on the order value.
| Delivery option | from 6.90 to 10.39 EUR | from 10.40 to 14.99 EUR | from 15 to 22.99 EUR | from 23 to 34.49 EUR | 34.50 EUR or more |
|---|---|---|---|---|---|
| Allegro International Parcel Lockers Slovakia | from 6.90 to 10.39 EUR 0.39 EUR |
from 10.40 to 14.99 EUR 0.79 EUR |
from 15 to 22.99 EUR 1.19 EUR |
from 23 to 34.49 EUR 1.79 EUR |
34.50 EUR or more 2.39 EUR for the first parcel, and 1.79 EUR for each subsequent one |
| Allegro International Pick-up Point Slovakia | from 6.90 to 10.39 EUR 0.39 EUR |
from 10.40 to 14.99 EUR 0.79 EUR |
from 15 to 22.99 EUR 1.19 EUR |
from 23 to 34.49 EUR 1.79 EUR |
34.50 EUR or more 2.39 EUR for the first parcel, and 1.79 EUR for each subsequent one |
| Allegro International Courier Slovakia | from 6.90 to 10.39 EUR 0.49 EUR |
from 10.40 to 14.99 EUR 0.99 EUR |
from 15 to 22.99 EUR 1.39 EUR |
from 23 to 34.49 EUR 2.19 EUR |
34.50 EUR or more 2.69 EUR for the first parcel, and 2.19 EUR for each subsequent one |
We will add a fee for the payment on delivery service to the Allegro Smart! shipping fee for payment on delivery options:
Allegro International Courier Slovakia — 0.99 EUR Allegro International Pick-up Point Slovakia and Allegro International Parcel Lockers Slovakia — 0.99 EUR. The maximum payment on delivery amount is 3,000 EUR.
See when we will refund you Smart! parcel fees.
Delivery cost outside Allegro Smart! if you sell on allegro.sk
| Delivery option | Fee |
|---|---|
| Allegro International Parcel Lockers Slovakia | Fee 1.79 EUR |
| Allegro International Pick-up Point Slovakia | Fee 2.39 EUR |
| Allegro International Courier Slovakia | Fee 3.49 EUR |
We will add a fee for the payment on delivery service to the Allegro Smart! shipping fee for payment on delivery options:
Allegro International Courier Slovakia — 0.99 EUR Allegro International Pick-up Point Slovakia and Allegro International Parcel Lockers Slovakia — 0.99 EUR. The maximum payment on delivery amount is 3,000 EUR.
Additional fees
For parcels that:
- exceed the weight and dimensions than those indicated in the shipping price list
- have a non-standard shape, dimensions or weight
- are not packed securely
- have an illegible label
we charge fees according to the price list. Check the fees for additional services and surcharges for non-standard parcels.
The basic parcel protection insurance for parcels worth up to 3,500 PLN is included in the delivery price.
You can use the additional parcel protection insurance for parcels worth from 3,500 to 20,000 PLN.
You can check the price of the additional parcel protection insurance in the price list.
Thanks to the Pay less for non-collected parcels promotion, you will pay only 0.25 EUR for returning uncollected parcels ordered on allegro.sk. This is the equivalent of 1 PLN. Check the promotion's Terms & Conditions.
How to settle delivery costs
You can settle delivery costs with Allegro Standard. You do not have to conclude any agreements with the carrier — you will settle the shipping directly with us within a monthly invoice.
Check the maximum prices you can set in the price list for selected delivery options
| Delivery option | The maximum amount you can set in the shipping price lists on allegro.sk |
|---|---|
| Allegro International Parcel Lockers Slovakia | The maximum amount you can set in the shipping price lists on allegro.sk 1.79 EUR |
| Allegro International Pick-up Point Slovakia | The maximum amount you can set in the shipping price lists on allegro.sk 2.39 EUR |
| Allegro International Courier Slovakia | The maximum amount you can set in the shipping price lists on allegro.sk 3.49 EUR |
What the maximum parcel dimensions and weight are
Allegro International Courier Slovakia
- Maximum weight — 31.5 kg
- Maximum dimensions:
- the maximum sum of all parcel sides — 220 cm
- the maximum length of the longest side of the parcel — 120 cm.
- If you dispatch a parcel at an Allegro One Box — the maximum weight is 15 kg, and the maximum dimensions are 64 x 38 x 41 cm.
- If you dispatch a parcel at an InPost parcel locker — the maximum weight is 15 kg, and the maximum dimensions are 68 x 44 x 57 cm.
Allegro International Pick-up Point Slovakia
- Maximum weight — 15 kg
- Maximum dimensions:
- the maximum sum of all parcel sides — 200 cm
- the maximum length of the longest side of the parcel — 80 cm.
- If you dispatch a parcel at an Allegro One Box — the maximum weight is 15 kg, and the maximum dimensions are 64 x 38 x 41 cm.
- If you dispatch a parcel at an InPost parcel locker — the maximum weight is 15 kg, and the maximum dimensions are 68 x 44 x 57 cm.
Allegro International Parcel Lockers Slovakia
- Maximum weight — 15 kg
Maximum dimensions — 68 x 44 x 57 cm.
If you dispatch a courier parcel at an Allegro One Box — the maximum weight is 15 kg, and the maximum dimensions are 64 x 38 x 41 cm.
- If you dispatch a parcel at an InPost parcel locker — the maximum weight is 15 kg, and the maximum dimensions are 68 x 44 x 57 cm.
How to file a complaint
Within the Allegro International Slovakia delivery option, all complaints concerning delivery are handled by Allegro. If you want to file a complaint, use the contact form.
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