What the Ordered parcels tab is all about

In the Ordered parcels tab, you can find all parcels you dispatch with Ship with Allegro on all marketplaces: allegro.pl, allegro.cz, allegro.sk, and allegro.hu. The tab allows you to conveniently manage your parcels — even multiple at the same time.

You can find the Ordered parcels tab in Offers handling in the Sales section.

What you can find in the Ordered parcels tab

In the tab, you can browse through all the parcels you dispatched through Ship with Allegro within the last 180 days (the oldest data we show is from September 2, 2022). Next to each parcel, we will display:

• tracking number
• date of creation (dispatch)
• delivery option
• details of the sender and receiver
• amount of money charged on delivery — if the buyer selected the POD delivery option (we will display No next to parcels paid for in advance)
• information about courier pick-up — next to parcels for which you cannot order pick-ups through Ship with Allegro, you will see the status not applicable /dispatched at a point
• information about parcel cancellation.

When you click [details], you will also see:

• delivery status displayed on a timeline
• amount of money to be paid on delivery
• information about the ordered courier pick-up

  • parcel collection date
  • pick-up request ID

• order number — click it to go to details in the Orders tab
• parcel details that you completed in the dispatch form:

• type — envelope or parcel
• dimensions and weight
• reference number
• additional services ordered.

Use the buttons at the bottom of the window to order a courier pick-up or print documents for a given parcel. Check how to do it for multiple parcels at the same time.

What you can do in this tab

The Ordered parcels tab allows you to:

• easily look up a specific parcel, check its status, and details
• download a report detailing parcels
• manage multiple parcels at the same time, for example:

• order a courier pick-up — also for different carriers
• print documents: labels and protocols.

You can also switch to other linked Allegro accounts and manage orders on each of them.

How to search for parcels

Above the list of parcels, you can find a search bar and filters that will make searching easier.

Enter the recipient's details (first and last name, company name, or street), order number, or parcel number in the search bar.

You can also use the filters:

• date from and date to — you will see parcels dispatched in a specified period of time
• delivery option — you will see only parcels dispatched with selected delivery options
• pick-up — you can see parcels with or without requested pick-up or all parcels together.

You can also use fast filters to check the list of canceled parcels and parcels dispatched at the pick-up point.

How to download a report detailing parcels

To download the report, select parcels and click [download report file] at the bottom of the screen.

A new window will appear. There, you can choose the data you want to include in the report. You can also select the file format — PDF, CSV, or XLSX.

How to manage multiple parcels at the same time

In the Ordered parcels tab, you can perform the following actions with multiple parcels:

• order a courier pick-up for different carriers at the same time
• print documents — all types together or labels and dispatch protocols separately.

To do it, check the parcels and select [request pickup] or [print] on the green bar at the bottom of the page. You can select up to 100 parcels at the same time. You cannot select canceled parcels.

You can also download documents directly in the parcel details.