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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
How we display email addresses in the correspondence within Allegro
In this article, you can learn how we display email addresses in the correspondence within Allegro
The domain of the masked email address depends on the registration marketplace. If you register your account on allegro.pl, you will send your emails with masked email addresses in the allegromail.pl domain. If you register your account on, for example, allegro.cz, you will send your emails to the buyers with masked email addresses in the allegromail.com domain.
How to identify messages from the same sender
You can easily identify the messages sent by the same sender, as the first part of the email address always corresponds to the sender ― therefore, all messages from the same sender share the first part of the email address.
In case of messages related to orders, the email address contains also a relevant transaction identifier, which is unique for every transaction. This address is used exclusively for operations related to a specific transaction, and may be used to serve a given order. At the same time, this address may be used by carriers to connect with Allegro systems in order to verify a given order.
Example
A buyer purchases one of the items you have listed. Their email address will have the following form: fixedsenderidentifier+transactionidentifier@allegromail.pl, for example 8awgqyk6a5+cub31c122@allegromail.pl.
8awgqyk6a5 is a fixed element of this buyer’s email address — all emails from this buyer will be sent from an email address containing this element.
cub31c122 is an identifier of a specific order, so it is different for each transaction.
Can I send a message to my customer from an email address I have not provided in the Allegro account details?
No. We do not deliver messages sent to the buyers from email addresses that have not been added to the Allegro account details. If you have such an email address, add it to the list of your email addresses in the My email addresses tab.
What happens if the buyer sends a message to an email address which I do not use and was removed from the list of my email addresses on my account?
Such a message will not be delivered to an email address removed from the list of your email addresses. However, you will receive it to your primary email address linked to your account.
Will my buyer receive an email from a courier? What domains do you support?
Yes, but only if the courier’s email address is registered in an appropriate domain. Below, you can find the list of domains, from which the messages are delivered to the buyers. You do not need to add the domains you can find on the list to the My email addresses tab. The following list contains domains of the best known courier companies and brokers, besides domains of tools that support sales.
- @alior.pl
- @apaczka.pl
- @BROKERKURIER.pl
- @dbschenker.com
- @dhl.de
- @dhl.com
- @dpd.com.pl
- @eBOX24.pl
- @FastPost.pl
- @fedex.com
- @furgonetka.pl
- @geis.pl
- @geisparcel.pl
- @gls-group.eu
- @GrupaKurierska.pl
- @inpost.pl
- @kurierdpd.com.pl
- @KurierNetplus.pl
- @mail.furgonetka.pl
- @mbank.pl
- @Netkurier-24.pl
- @now.monedo.pl
- @paczkawruchu.pl
- @paczkomaty.pl
- @PilnaPaczka.Pl
- @sendfast.pl
- @sendit.pl
- @SendItNow.pl
- @tani-kurierzy.pl
- @TanszyKurier.pl
- @ups.com
- @pl.rhenus.com
- @raben-group.com
- @poczta-polska.pl
- @e-nadawca.poczta-polska.pl
- @epaka.pl
- @akurier.pl
- @polkurier.pl
- @dpd.be
- @paket.dpd.de
- @information.dpd.fr
- @ipko.pl
- @bgzbnpparibas.pl
- @zlapkuriera.pl
- @lepszykurier.pl
- @sendego.pl
- @gls-poland.com
- @gls-poland.com.pl
- @pegazkurier.pl
- @qlink.com.pl
- info@shipcenter.pl
- @ecard.pl
- @suus.com
- @tuwysylam.pl
- @jasfbg.com.pl
- @schenker.com.pl
- @info.pekaes.pl
- @tnt.com
- @przesylarka.pl
- @grupainteger.pl
- @kurjerzy.pl
- @przelewy24.pl
- @patronservice.com.pl
- @globkurier.pl
- @dhl24.com.pl
- @szybkikurier.eu
- @pewnykurier.pl
- @spaczkowani.pl
- @spakuj-wyslij.pl
- @dts.pl
- powiadomienie@zadbano.pl
- @2use.de
- @beingdeliveryexperts.com
- @chronopost.co.ci
- @chronopost.com.ci
- @chronopostinternational.de
- @deliveryexperts.com
- @digiposte.de
- @dpd.ae
- @dpd.am
- @dpd.asia
- @dpd.at
- @dpd.ba
- @dpd.be
- @dpd.bg
- @dpd.biz
- @dpd.by
- @dpd.ch
- @dpd.cl
- @dpd.cloud
- @dpd.co
- @dpd.co.ke
- @dpd.co.rs
- @dpd.co.uk
- @dpd.com
- @dpd.com.bd
- @dpd.com.es
- @dpd.com.mk
- @dpd.com.mt
- @dpd.com.pa
- @dpd.com.pk
- @dpd.com.pl
- @dpd.com.pt
- @dpd.cz
- @dpd.de
- @dpd.dk
- @dpd.ec
- @dpd.ee
- @dpd.es
- @dpd.eu
- @dpd.fi
- @dpd.fr
- @dpd.gr
- @dpd.group
- @dpd.hk
- @dpd.hr
- @dpd.hu
- @dpd.ie
- @dpd.in
- @dpd.info
- @dpd.is
- @dpd.it
- @dpd.kg
- @dpd.kz
- @dpd.li
- @dpd.lt
- @dpd.lu
- @dpd.lv
- @dpd.md
- @dpd.me
- @dpd.mk
- @dpd.mt
- @dpd.my
- @dpd.net
- @dpd.net.br
- @dpd.ng
- @dpd.nl
- @dpd.no
- @dpd.pe
- @dpd.pt
- @dpd.pw
- @dpd.ro
- @dpd.rs
- @dpd.ru
- @dpd.se
- @dpd.si
- @dpd.sk
- @dpd.sm
- @dpd.tel
- @dpd.tm
- @dpd.ua
- @dpd.uk
- @dpd.us
- @dpd.vn
- @dpd.xxx
- @dpddeutscherpaketdienst.com
- @dpddrivingchange.com
- @dpdfun.de
- @dpdgeopost.de
- @dpd-geopost.de
- @dpdgroup.com
- @dpdgroup.de
- @dpd-group.de
- @dpdgroup.fr
- @dpd-group.fr
- @dpdgroup.hk
- @dpdgroupdrivingchange.com
- @dpdgroupe.com
- @dpdgroup-explore.com
- @dpdgroup-intranet.com
- @dpdgroup-lise.com
- @dpdgroup-simon.com
- @dpdgroup-smind.com
- @dpdgroup-workwear.com
- @dpd-gruppe.com
- @dpd-gruppe.de
- @dpdigital.de
- @dpdit.de
- @dpd-neuzustellung.de
- @dpd-paketnavi.de
- @dpd-paketnavigator.de
- @dpd-sendungsverfolgung.de
- @dpdtourmanager.com
- @dpdtracking.com
- @dpdwebpaket.de
- @driving-change.com
- @dynamicparceldistribution.com
- @dynamicparceldistribution.de
- @dynamicparceldistribution.eu
- @dynamic-parcel-distribution.com
- @dynamic-parcel-distribution.de
- @dynamic-parcel-distribution.eu
- @eshopperbarometer.dpd.com
- @europeanroadexpress.com
- @europeanroadexpress.de
- @forward-my-parcel.com
- @geopost.fr
- @geopostgroup.com
- @geopost-group.com
- @geopost-group.de
- @geopost-groupe.com
- @geopost-team.com
- @importe-mon-colis.com
- @import-my-parcel.com
- @kurierdpd.com.pl
- @mydeliveryexpert.com
- @mydpd.com
- @mydpd.de
- @mydpdbusiness.com
- @mydpdbusiness.de
- @neuzustellung.de
- @paketnavi.de
- @paketnavigator.de
- @paket-navigator.de
- @parcel-manager.com
- @parcelnavigator.com
- @parcel-navigator.com
- @portals-dpdgroup.com
- @return-my-parcel.com
- return-myparcel.org
- @shipping-manager.com
- @urby.fr
- @wearedeliveryexperts.com
- @weloveparcels.com
- @yourdeliveryexperts.com
- @bliskapaczka.pl
- @e-speedpak.net
- @pogotowiepaczkowe.pl
- @pogotowiepaletowe.pl
- @e-podajdalej.com.pl
- @flypak.pl
- @speedpak.net
- @apikurier.pl
- @zamawianiekuriera.pl
- biuro@tanieprzesylkikurierskie.pl
- noreply@tpay.com
- ruch@ruch.com.pl
- powiadomienia@ankiety.allegro.pl
- komunikacja@ankiety.allegro.pl
- @tanikurier.com
- DHL.Polska@dhl.pl
- @orlenpaczka.pl
- @powiadomienia-dpd.pl
- kontakt@x-press.com.pl
- powiadomienia-system@pointpack.pl
- @allekurier.pl
- noreply@dpdbaltics.com
- transakcje@dotpay.pl
- kurier@nolimit.pl
- noreply@wedo.cz
- noreply@dhlparcel.nl
- serv@intime.sk
- noreply@bring.com
- dostava@posta.si
- @ppl.cz
- noreply@anpost.ie
- powiadomienia@ambro.pl
- mall@staffino.com
- noreply@gls-czech.com
- noreply@postnord.dk
- MeineSendung@post.at
- dhl@deburen.nl
- @zasilkovna.cz
- @onedelivery.pl
- @onedelivery.cz
- @onedelivery.sk
- noreply@mojdpd.si
Remember that sales supporting tools can automatically set return addresses in the messages they send. Make sure that you have also added such addresses in the My email addresses tab.
Do you translate messages I send to buyers from foreign marketplaces?
Yes, we automatically translate your emails to customers on foreign marketplaces. Our translations are displayed above the original email. We inform the customer that they are reading a translation and can read the original text anytime.
