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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
How we check the offers you list or relist
Learn what we check in the offers and how it affects their publication time.
When you list or relist an offer, we check whether its key elements comply with our Terms & Conditions and whether it is correctly linked to the Allegro Product Catalog.
When and how we check offers
We check offers before we publish them and right after the publication. We do it both automatically and manually.
What we check in offers
Within the Allegro Product Catalog
- We check whether the offer is correctly linked to the Catalog — that is whether:
- the product name is similar to the offer title
- the data in the basic parameters (that identify the product) comply with the information from the Allegro Product Catalog
- the GTINs (for example, EAN, ISBN) are correct
- the product image in the offer is similar to the product image in the Catalog
- the product and offer categories are in a set of similar categories.
- We check whether the GTIN exists in the official GS1 database.
- We check how many of your offers are linked to the product from the Catalog. We take into account also the ones that are being checked. You can link a maximum of 5 offers to one product.
- When you create a new product — we check whether it complies with the Allegro Product Catalog. In the meantime, it has the status of an unverified product.
- If you link the offer draft to an incorrect product — we will not publish it.
- If you link the offer draft to another product's duplicate — we will merge and link them to the correct one.
Within compliance with the Allegro Terms & Conditions
We automatically check whether the key elements of your offer comply with the Terms & Conditions. We take into account the Terms & Conditions version applicable on the offer listing date. We may check your offer again when we make changes to the Terms & Conditions.
Why we check offers
- It allows us to terminate fewer offers that have already been listed but contain errors — for example, noncompliance with the Terms & Conditions, or incorrect link to the Allegro Product Catalog.
- We increase the number of high quality offers and products. Based on our hints, you can correct errors in the offer before we display it to buyers.
- We reduce the number of duplicated products in the Allegro Product Catalog.
How long it takes to check offers and how to speed it up
In most cases, we will do it within a few minutes. We may need more time — more than half an hour — to publish offers in which you create a new product in the Allegro Product Catalog. We check whether it has correct data and we have it in our Catalog.
We will display the offers after a maximum of two hours, even if we have not finished checking them. We will continue to check them after publication. If we decide that they are not compliant with our rules — we will end them as we did before.
If you list offers from a file, it may take us up to 3 hours to publish them — we need additional time to process the file.
What if we reject the offer
We will not display it to the buyers. The new offers will be saved as drafts and we will not relist the terminated ones. You can correct and relist them — we will check them again.
You will find the offers we rejected in the My Assortment tab when you select the Rejected offers filter.
You can find the reasons why we rejected the offer and hints on how to correct it in a few places:
- in the listing form — as messages in the lower left corner
- when you click [correct mistakes] next to the offer in My Assortment
- in the email notifications about listing offers.
In the Consents to Notifications tab, in the For Sellers section, check whether you agree to receive notifications about listing offers. That way we will inform you on an ongoing basis whether we have published your offer.
If you list offers from file, you will get a report when we finish checking all the offers.
Frequently asked questions
We will publish such an offer and continue to check it after publication. If we decide that it does not comply with our rules — we will terminate it.
You can see the offers we are checking in the My Assortment tab, when you select the Offers pending approval filter.
Thanks to the fact that we check offers automatically before publication, we terminate fewer listed offers due to errors, for example, noncompliance with the Terms & Conditions, or incorrect link to the Allegro Product Catalog. It may affect the number of points we deduct for removing offers in the Terms & Conditions and rules metric.
First, we check the offer in the marketplace of your registration. We can share it in other marketplaces only after we accept and publish it.
