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How to dispatch several parcels for one order
If you want to ship an order that does not fit in one parcel — you can dispatch it in several parts. Check what options are provided by selected carriers.
You can dispatch an order as a multi-parcel if it has one of the following delivery options assigned:
If you dispatch from Poland to Poland:
- Allegro DPD Courier (+payment on delivery)
- Allegro DPD Pickup (+payment on delivery)
If you dispatch from Czechia to Czechia:
- Allegro DPD Courier (+payment on delivery)
If you dispatch from Czechia to Slovakia:
- Allegro DPD Courier Slovakia (+payment on delivery)
In the case of delivery options not listed above, you can dispatch the order as several shipments.
What the difference between a parcel and a shipment is
A shipment refers to the courier service order the carrier delivers to a specified address. A parcel is a single element of such an order, for example, a box or an envelope.
Each shipment usually contains only one parcel. However, selected carriers allow you to dispatch more parcels within the same shipment — the so-called multi-parcels.
How the dispatch of one shipment with several parcels works
All the parcels within such a shipment are seen as one order. That means they are collected and delivered together. Despite that, each parcel has its own label. There is an individual shipping number on each label, but also the information about which part of the shipment a given parcel is — for example, 1/3, 2/3.
Check what details should be shared by all the parcels in a shipment.
| What you specify individually for each parcel | What you specify together for all the parcels in a shipment |
|---|---|
| dimensions (length, width, height) | What you specify together for all the parcels in a shipment package type (parcel/envelope) |
| weight | What you specify together for all the parcels in a shipment insurance value |
| additional information on the label | What you specify together for all the parcels in a shipment payment on delivery option |
| What you specify together for all the parcels in a shipment additional services |
With the carriers that enable a multi-parcel option, you can dispatch a maximum of 10 parcels within one shipment.
How to dispatch a shipment with multiple parcels (multi-parcel)
When you order a shipment through Ship with Allegro with one of the carriers mentioned above, start by entering the dimensions and weight of the first parcel. You will see the [add another parcel] button just below those fields.
Click it and enter the dimensions and weight of the next parcel. That way, you will add up to 10 parcels within one shipment. Once you add the maximum number of parcels, you will see a grayed-out message instead of the button.
When you add the dimensions of all the parcels, continue the dispatch as always. The remaining details will be shared by all the parcels within the shipment. It means, among other things, that you provide the insurance value and payment collection amount only once for the whole shipment.
How the dispatch of several shipments for one order works
In this case, particular parcels are treated as separate courier service orders — separate shipments. They are collected and delivered by the courier separately. Each shipment has its label with an individual shipping number.
If you dispatch an order as several different shipments, for each of them, you can separately provide:
- dimensions: length, width, height
- weight
- package type (parcel/envelope)
- additional information on the label
- insurance value
- payment on delivery option
- additional services.
You can dispatch up to 10 shipments for each order on Allegro.
How to dispatch several shipments for one order
When you dispatch a shipment through Ship with Allegro with one of the carriers mentioned above, start with completing all the details concerning the first shipment. You will see the [add another shipment] at the bottom of the form.
Click it — once you do it, we will display an additional form in which you will complete the details of the next shipment. Add as many shipments as you need and complete their details.
The details you provide for the shipments can differ. For example, you can dispatch two shipments with additional services and one without. Provide a separate insurance value and a payment collection amount for each shipment.
Do not copy the insurance value or the payment collection amount
You can complete both the insurance value and the payment collection amount separately for each shipment within one order. If you enter the entire order values and amounts next to each shipment, we will sum them up — as a result, the insurance value and the payment collection amount for the whole order will be incorrect.
That is why, for each shipment, you should enter the insurance value and payment collection amount corresponding to the content of the specific shipment.
That way, you can dispatch up to 10 shipments within one order on Allegro. Once you add the maximum number of shipments, you will see a grayed-out message instead of the button.
We will display the summary at the bottom of the page. There, you can check the number of shipments in the order or whether the value of the order on Allegro equals the payment collection amount — in the case when you have selected such a payment method.
Click [save] to continue the dispatching of your order as always.
