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Delivery of products transported on pallets with DHL Parcel
The Allegro DHL Pallets delivery option allows you to fulfill huge orders with a maximum pallet weight of 1,000 kg. Learn more.
Allegro DHL Pallets is a delivery option for products transported on pallets that we carry out in cooperation with DHL Parcel. This delivery option is available with two payment options: payment in advance and on delivery. You can enable this option if you have a business account and enter an agreement with DHL Parcel — on the terms we have negotiated.
DHL Parcel deliveries allow you to fulfill huge orders — within the cooperation with Allegro, DHL Parcel offers delivery of products on pallets, with a maximum pallet weight of 1,000 kg.
Benefits for you and your customers
- Short delivery time.
- Service reach: entire Poland.
- Dense network of terminals that allows you to arrange later pallet pick-up times.
- Your orders are professionally handled by a carrier with years of experience in B2B and E-Commerce.
- Notifications sent to the buyer before delivery.
- Two delivery attempts included in the price — with no additional fees.
- Track & Trace monitoring — a special app that allows you to check the delivery status of your shipments at any time.
How to use the service
If you want to start using this delivery option, contact DHL Parcel — regardless of whether you already have your own agreement with DHL Parcel or not.
- Go to the DHL Parcel website and click [order an offer].
- Complete and submit the application form.
DHL Parcel will send the full offer to the email address you provided in the form.
Accepting the offer is equivalent to signing an agreement with DHL Parcel.
After you sign the agreement, DHL will send you an email with user credentials for the D24 dispatch tool — then you can start dispatching parcels. Within that option, you can dispatch 1 pallet per order.
How to enable the Allegro DHL Pallets option in your offers
You can do it in two ways:
- in Delivery Settings, in the Shipping price lists section
- in the listing form.
Settlement model
We settle the Allegro DHL Pallets delivery option within Allegro Mix. In the case of those delivery options, you benefit from the attractive rates negotiated by Allegro, but settle directly with the carrier.
How much you will pay for shipments
Within the Allegro DHL Pallets delivery option, we offer you the possibility to ship your products on pallets.
Pallet types:
- PPA — half-pallet, maximum dimensions: 80 cm (length) x 60 cm (width) x 160 cm (height including the goods on the pallet), and the maximum combined weight of the pallet and the goods up to 200 kg
- PA — pallet with the dimensions of an EUR pallet: maximum dimensions: 120 cm (length) x 80 cm (width) x 210 cm (height including the goods on the pallet), and the maximum combined weight of the pallet and the goods up to 1,000 kg.
The total height of the pallet with the goods consists of the height of the pallet and the height of the goods.
We calculate the prices and parameters of the products shipped on pallets according to the pallet type and the combined weight of the load and the pallet. The prices in the table below include the fuel fee and toll.
| Pallet type | Weight of a single pallet (kg) | Net price in PLN for shipping a single pallet |
|---|---|---|
| PPA (half-pallet) | Weight of a single pallet (kg) up to 100 |
Net price in PLN for shipping a single pallet 75,79 |
| PPA (half-pallet) | Weight of a single pallet (kg) up to 200 |
Net price in PLN for shipping a single pallet 103,44 |
| PA (pallet) | Weight of a single pallet (kg) up to 200 |
Net price in PLN for shipping a single pallet 128,03 |
| PA (pallet) | Weight of a single pallet (kg) up to 400 |
Net price in PLN for shipping a single pallet 139,29 |
| PA (pallet) | Weight of a single pallet (kg) up to 600 |
Net price in PLN for shipping a single pallet 159,78 |
| PA (pallet) | Weight of a single pallet (kg) up to 800 |
Net price in PLN for shipping a single pallet 173,09 |
| PA (pallet) | Weight of a single pallet (kg) up to 1,000 |
Net price in PLN for shipping a single pallet 191,53 |
We determine delivery costs on the basis of:
- The dimensional weight of the pallet — related to parcel dimensions and calculated with the following formula: [pallet length in cm x pallet width in cm x pallet height in cm / 4,000]. We include the goods on the pallet in those dimensions.
- The actual weight of the pallet — the one you see when you put the pallet on a scale.
The maximum dimensional and actual weight of a single pallet cannot exceed 1,000 kg.
We always determine the basic delivery cost of a single pallet based on the higher parameter. If the actual weight of the pallet is lower than the dimensional weight — we will determine the basic delivery cost of a single pallet based on its dimensional weight.
When we treat a PPA half-pallet as a PA pallet
We treat a PPA half-pallet as a PA pallet in two cases:
- if the length or width of the PPA half-pallet exceeds the maximum half-pallet dimensions indicated above (80 cm x 60 cm including the goods on the pallet), and at the same time the maximum dimensions of the PA pallet base (120 cm x 80 cm) have not been exceeded, or
- if the half-pallet exceeds the maximum actual or dimensional weight of a half-pallet (200 kg including the goods on the pallet), and at the same time the maximum dimensions of the PA pallet base (120 cm x 80 cm) have not been exceeded.
We determine the delivery cost of such a PPA pallet according to the price list for PA pallets.
Example 1
- The actual combined weight of the pallet and the goods is 120 kg.
- The dimensions of the PPA half-pallet are: 80 cm x 60 cm x 15 cm.
- The dimensions of the product on the pallet are: 50 cm x 30 cm x 90 cm. The height of the pallet with the product is 105 cm (pallet height: 15 cm + product height: 90 cm). The product fits on a PPA half-pallet with base dimensions of 80 cm x 60 cm, and does not exceed the maximum height of 160 cm.
- We calculate the dimensional weight of the pallet as follows = 80 cm x 60 cm x 105 cm / 4,000 = 504,000 cm³ / 4,000 = 126 kg.
- We calculate the price based on the higher weight — in this case, the dimensional weight.
- We will settle the shipment as a PPA half-pallet weighing up to 200 kg — at 103,44 PLN net.
Example 2
- The actual combined weight of the pallet and the goods is 220 kg.
- The dimensions of the PPA half-pallet are: 80 cm x 60 cm x 15 cm.
- The dimensions of the product on the pallet are: 50 cm x 30 cm x 90 cm. The height of the pallet with the product is 105 cm (pallet height: 15 cm + product height: 90 cm). The product fits on a PPA half-pallet with base dimensions of 80 cm x 60 cm, and does not exceed the maximum height of 160 cm.
- We calculate the dimensional weight of the pallet as follows = 80 cm x 60 cm x 105 cm / 4,000 = 504,000 cm³ / 4,000 = 126 kg.
- We calculate the price based on the higher weight — in this case, the actual weight.
- We will settle the shipment as a PA pallet weighing up to 400 kg — you will pay 139,29 PLN net.
Example 3
- The actual combined weight of the pallet and the goods is 390 kg.
- The dimensions of the PA pallet are: 120 cm x 80 cm x 15 cm.
- The dimensions of the product on the pallet are: 110 cm x 70 cm x 155 cm. The height of the pallet with the product is 170 cm (pallet height: 15 cm + product height: 155 cm). The product fits on a PA pallet with base dimensions of 120 cm x 80 cm, and does not exceed the maximum height of 210 cm.
- We calculate the dimensional weight of the pallet as follows = 120 cm x 80 cm x 170 cm / 4,000 = 1,632,000 cm³ / 4,000 = 408 kg.
- We calculate the price based on the higher weight — in this case, the dimensional weight.
- We will settle the shipment as a PA pallet weighing up to 600 kg — you will pay 159,78 PLN net.
Example 4
- The actual combined weight of the pallet and the goods is 140 kg.
- The dimensions of the PPA half-pallet are: 80 cm x 60 cm x 15 cm.
- The dimensions of the product on the pallet are: 90 cm x 30 cm x 90 cm.
- The product has been placed on a PPA half-pallet with base dimensions of 80 cm x 60 cm, so the product protrudes beyond the outline of the pallet. The height of the pallet with the product is 105 cm (pallet height: 15 cm + product height: 90 cm).
- We calculate the dimensional weight of the pallet as follows = 80 cm x 60 cm x 105 cm / 4,000 = 504,000 cm³ / 4,000 = 126 kg.
- We calculate the price based on the higher weight — in this case, the actual weight.
- We will settle the shipment as a PA pallet weighing up to 200 kg — you will pay the basic fee of 128,03 PLN net, according to the table of basic fees.
When we treat the pallet as a non-standard pallet
It happens when the goods on the pallet protrude beyond the outline of the pallet base, that has a maximum length of 120 cm and a maximum width of 80 cm.
In the case of non-standard pallets, the sum of all sides of the pallet (length, width, height) combined with the goods on the pallet cannot exceed 6 m. The maximum dimensional and actual weight of a single pallet cannot exceed 1,000 kg. We charge an additional fee (on top of the basic price) for shipping a non-standard pallet. When pricing the delivery cost of a non-standard pallet, we take into account the dimensional weight.
When DHL Parcel sets the delivery cost individually
DHL Parcel applies a special procedure when:
- the sum of all sides of the pallet (length, width, height) combined with the goods on the pallet exceeds 6 m, or
- the actual or dimensional weight of the pallet exceeds 1,000 kg.
The cost of such shipment or pallet return has to be individually set with DHL Parcel in each case.
The cost of additional services and surcharges to basic prices
| Additional service or surcharge to the basic price | When we add a surcharge | Net price in PLN |
|---|---|---|
| Pallet insurance up to 50,000 PLN | When we add a surcharge If you choose this service. |
Net price in PLN 2.5 |
| Cash payment on delivery for amounts up to 6,500 PLN | When we add a surcharge If you choose this service. |
Net price in PLN 2.5 |
| Surcharge for pick-up of one PPA half-pallet or one PA pallet | When we add a surcharge We add the surcharge for each pick-up of one PPA half-pallet or one PA pallet on one day, at one address. We will not add the surcharge if the pick-up on one day, at one address, consisted of : 1) at least two PPA half-pallets, 2) at least two PA pallets, 3) at least one PPA half-pallet and one PA pallet in total. |
Net price in PLN 20 |
| Surcharge for non-standard pallets | When we add a surcharge When the width and/or length of the pallet with the goods exceeds the maximum dimensions of the pallet base (120 cm x 80 cm), but at the same time the sum of all pallet sides does not exceed 6 m and the actual or dimensional weight does not exceed 1,000 kg. We add a surcharge for each non-standard pallet. |
Net price in PLN 125 |
| Pallet return | When we add a surcharge When: the pallet is not delivered to the buyer due to your or the buyer's fault, or the buyer refuses to accept the pallet. We will charge you the same amount for returning the pallet as for shipping it. If we have added a surcharge for shipping a non-standard pallet to the delivery cost, we will add the same surcharge to the return cost. |
Net price in PLN 100% of the basic price |
Example
- The actual combined weight of the pallet and the goods on the pallet is 190 kg.
- The dimensions of the PPA half-pallet are: 120 cm x 80 cm x 15 cm.
- The dimensions of the product on the pallet are: 135 cm x 60 cm x 100 cm.
- The product has been placed on a PA pallet with base dimensions of 120 cm x 80 cm, so the product protrudes beyond the outline of the pallet. The height of the pallet with the product is 115 cm (pallet height: 15 cm + product height: 100 cm).
- We calculate the dimensional weight of the pallet as follows = 80 cm x 120 cm x 115 cm / 4,000 = 1,104,000 cm³ / 4,000 = 276 kg.
- We calculate the price based on the higher weight — in this case, the dimensional weight.
- We will settle the shipment as a PA pallet weighing up to 400 kg. You will pay 264,29 PLN for it: the basic fee of 139,29 PLN net, according to the table of basic fees, and a surcharge of 125 PLN for a non-standard pallet.
Two delivery attempts
DHL Parcel makes a maximum of two attempts to deliver the parcel to the buyer. We include the first and second delivery attempts in the basic prices and do not charge any additional fees.
You can find detailed requirements for packaging and parcel content in the Terms and Conditions for domestic shipping and postal services provided by DHL Parcel.
Frequently asked questions
Yes, the buyer can track the delivery status in the Purchase History tab.
