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Allegro Pay Business — information for sellers
Allegro Pay Business is a payment option for business purchases, available on Allegro Business. With that, you get payment immediately after the sale – and your customer can pay later.
In this article you will learn
- What makes the sales with Allegro Pay Business stand out
- Why you do not need to activate Allegro Pay Business to make this feature available to your customers
- Why there are no additional fees for selling with Allegro Pay Business
- How and where funds for sales with Allegro Pay Business are paid out
- How to proceed while returning orders paid for with deferring option
- Allegro Pay Business — Frequently asked questions
What makes the sale with Allegro Pay Business stand out
1. You do not need to sign any agreement
Selling with Allegro Pay Business is available in your offers on Allegro Business automatically if you run a business registered in Poland and you settle with us using a Polish bank account. You can disable and later enable sales with defered payment on your account at any time.
2. No fees
We do not charge you additional fees for sales with Allegro Pay Business.
3. Getting the payment immediately
In the case of a sales with Allegro Pay Business, money is transfered to your account immediately after the purchase. You do not bear any cost if the buyer does not pay for the purchase.
4. Buyers appreciate the possiblity of buying with Allegro Pay Business
An average cart value is a few times higher for buyers who buy with Allegro Pay Business.
Why you do not need to activate Allegro Pay Business to make this feature available to your customers
Allegro Pay Business is a payment method available automatically on Allegro Business. A buyer can use it if:
- the offer has been listed by the seller who runs their business in Poland
- the seller has provided the Polish bank account for settlements with us
- in the offer you provide the possibility to get an invoice and during the purchase the customer declares the will to receive one.
As a seller, you can deactivate this payment method on your account yourself at any time. You can also restore it yourself. You can do it in the Allegro Pay Business tab.
Check the terms of deferred payments in the Allegro Terms & Conditions, as well as the Allegro Pay Business terms of service.
Why there are no additional fees for selling with Allegro Pay Business
The buyer is charged with fees for deferring payment, if applicable. Check the fees and when we collect them in the Allegro Pay Business terms of service.
How and where funds for sales with Allegro Pay Business are paid out
You receive payment directly after the sale — just like for other payment methods.
Payments are made with a regular transfer and registered on your account within 1-2 working days.
- The payment status Paid in the Orders tab is at the same time a payment confirmation. PragmaGO carries out the payment unconditionally. That is why further settlements of the transaction is the responsibility of the buyer and PragmaGO. As a result, you can start processing the order as soon as its status changes to Paid.
- You will receive the payment for orders to the bank account you have provided in your account settings on Allegro. The provider of the deferred payment service will be listed as the sender of the transfer. Currently it is PragmaGO S.A. In the title of the transfer you will find the order ID, for example, „Płatność za zamówienie nr 999” ("Payment for order no. 999").
Provide your details on the sales invoice, including your bank account. Remember to enter a valid payment date, too. You will not see the date of deferring the payment.
How to proceed while returning orders paid for with Allegro Pay Business
Through our return form, the customer can only return the whole order. If they want to return selected products, they need to contact you. That way you will agree on the return method, and you will get the customer's details necessary to make a refund.
If the buyer uses the Allegro returns form, we will send you an e-mail with the bank account number to which you should issue a refund. The bank account belongs to the service provider, the company PragmaGO S.A. or the buyer, depending on the status of the buyer's billing.
You can issue a refund to PragmaGO S.A. in 2 ways:
- Issue a new transfer from your bank account using the following recipient details:
- Bank account number: PL 75 1140 1078 0000 4033 4900 1014
- Name: PragmaGO S.A.
- Title: Allegro order number, e.g., “cfda15e1-c151-11eb-be0d-f3e40cd07XXX”
- In your bank account, select the option to return the transfer received from PragmaGO with the details that appear on the transfer to you.
At the same time, you can always return the funds directly to the buyer's account number.
