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Allegro Ambro Express
Allegro Ambro Express is a carrier that specializes in delivering non-standard, long, and oversized parcels.
Ambro Express offers customers a fast, safe, and flexible delivery service. The delivery is handled in two options:
Standard Courier Service — courier delivery to a given address, managed by one person.
Home Delivery Service — comprehensive delivery with the carry-in option and additional services. The service is managed by a two-person team.
You can use this option if you have a business account and sign an agreement with Ambro Express with the conditions we have negotiated.
With Ambro Express, you can offer your buyers the delivery of non-standard parcels. Examples of products from different categories that you can dispatch with Ambro Express:
| Category | Examples of products |
|---|---|
| Interior equipment | Examples of products sofas, corner sofas, armchairs, mattresses, lamellas, carpets, wardrobes |
| Home electronics and appliances | Examples of products washing machines, dryers, dishwashers, stoves, TV sets |
| Bathroom | Examples of products shower stalls, bathtubs, bathroom fittings |
| Building supplies and garden | Examples of products ladders, hanging baskets, garden furniture, slides |
| Sports equipment | Examples of products bikes, treadmills, elliptical trainers, stationary bikes |
| Automotive | Examples of products car body parts (hoods, fenders, doors), seats, tires |
If you want to dispatch a non-standard parcel with a product that is not in the table, contact Ambro Express.
Benefits for you and your customers
- Fast delivery — Ambro Express delivers products within Poland even the next day.
- Flexibility of services — you can select the delivery with a carry-in service or without it.
- Tracking the delivery status online — you and the buyer can track parcels on the carrier's website.
- Delivery notification by phone — you receive a notification for each delivery within the Home Delivery Service by phone. It means that one day before the delivery, the Ambro Express employee calls the recipient of the parcel to confirm the delivery.
- Two-person team — two people handle the additional services so the delivery is carried out fast and safely.
- Helpline for buyers and sellers — it is handled in two languages: Polish (503 509 200) and German (0162 8850732). The Customer Service Office is available from Monday to Friday from 8:00 a.m. to 5 p.m.
- POD parcels — Ambro Express helps you handle the payments for POD parcels.
With Ambro Express you gain:
- Security — thanks to the professionalism, attention to detail, and adaptation of the operational process to non-standard shipments, you can be sure your parcels will reach your customers safely.
- Fast dispatch — your non-standard shipments are delivered to the recipient as fast as the standard ones — often reaching the customer the next day.
- Savings — thanks to specializing in the transportation of non-standard shipments, Ambro Express can offer you competitive rates. Additionally, you save time you would spend on managing the dispatch process.
How to use the service
If you want to start using the Allegro Ambro Express delivery option, contact the Ambro Express commercial department:
- through the form (available in Polish)
- by email: handlowy@ambro.pl
- by phone: +48 503 509 200.
If you already have an agreement with Ambro Express, contact your account manager to sign the agreement with conditions applicable to sales on Allegro.
How to enable the Allegro Ambro Express delivery option in your offers
The new delivery option can be enabled in your offers in 2 ways:
- in the Shipping price lists section of the Delivery settings
- in the Delivery and payment section of the listing form.
You can find the Allegro Ambro Express delivery option in the shipping price list when you select Dispatch from: [Poland] and Buyer will collect in: Poland from the drop-down list.
Select also the packages of additional services you want to offer to your customers.
The settlement model
We settle the Allegro Ambro Express delivery option within Allegro Mix. In that case, you benefit from attractive rates negotiated by Allegro, but you settle yourself with the Ambro Express carrier.
How much you will pay for parcels
The delivery price depends on the dimensions and weight of parcels in a shipment. Sellers on Allegro get a discount of 10%. Additionally, you can negotiate lower rates with Ambro Express if you dispatch numerous parcels.
Standard Courier Service
It is a standard courier delivery to a given address, managed by one person. You cannot offer an additional home delivery within the Standard Courier Service. It is only available within the Home Delivery Service.
The price of the parcel depends on the sum of dimensions (length + height + width) and the parcel weight. The maximum weight of a single parcel in the shipment is 50 kg.
| The sum of dimensions | Weight | Net price | Examples of products |
|---|---|---|---|
| up to 220 cm | Weight up to 20 kg |
Net price 60.00 PLN |
Examples of products curtain rod, bike, windowsill, chair, fender |
| up to 300 cm | Weight up to 30 kg |
Net price 87.00 PLN |
Examples of products shower stall, shower base, bumper, armchair |
| over 300 to 400 cm | Weight up to 30 kg |
Net price 110.00 PLN |
Examples of products ladder, board, door leaf, assembled bike, bathtub |
| up to 300 cm | Weight over 30 to 50 kg |
Net price 100.00 PLN |
Examples of products truck tire, farming machine tire, exterior door, pallet truck |
| over 300 to 400 cm | Weight over 30 to 50 kg |
Net price 220.00 PLN |
Examples of products mattress, carpet |
A fuel surcharge will be added to the price from the table.
You can also individually negotiate the fees from the table. To do that, contact Ambro Express.
Ambro Express does not deliver home appliances or electronics within the Standard Courier Service. Check the shipping price list for the delivery of home appliances and electronics with the carry-in service within Home Delivery.
The Home Delivery service
It is a comprehensive delivery service carried out by two people that includes the carry-in service and a selection of additional services:
The basic price for the service includes the parcel's transportation and home delivery. An extra fee will be charged for additional services. Check how much you will pay for additional services.
The parcel's price depends on its volume or weight — together with the packaging.
| Weight | Volume | Net price |
|---|---|---|
| up to 50 kg | Volume up to 0.5 m3 |
Net price 125.00 PLN |
| over 50 to 55 kg | Volume over 0.5 to 0.6 m3 |
Net price 150.00 PLN |
| over 55 to 60 kg | Volume over 0.6 to 0.7 m3 |
Net price 175.00 PLN |
| over 60 to 65 kg | Volume over 0.7 to 0.8 m3 |
Net price 200.00 PLN |
| over 65 to 70 kg | Volume over 0.8 to 0.9 m3 |
Net price 225.00 PLN |
| over 70 to 75 kg | Volume over 0.9 to 1 m3 |
Net price 250.00 PLN |
| over 75 to 80 kg | Volume over 1 to 1.1 m3 |
Net price 275.00 PLN |
| over 80 to 85 kg | Volume over 1.1 to 1.2 m3 |
Net price 300.00 PLN |
| over 85 to 90 kg | Volume over 1.2 to 1.3 m3 |
Net price 325.00 PLN |
| over 90 to 95 kg | Volume over 1.3 to 1.4 m3 |
Net price 350.00 PLN |
| over 95 to 100 kg | Volume over 1.4 to 1.5 m3 |
Net price 375.00 PLN |
| over 100 to 105 kg | Volume over 1.5 to 1.6 m3 |
Net price 400.00 PLN |
| over 105 to 110 kg | Volume over 1.6 to 1.7 m3 |
Net price 425.00 PLN |
| over 110 to 115 kg | Volume over 1.7 to 1.8 m3 |
Net price 450.00 PLN |
| over 115 to 120 kg | Volume over 1.8 to 1.9 m3 |
Net price 475.00 PLN |
| over 120 to 125 kg | Volume over 1.9 to 2 m3 |
Net price 500.00 PLN |
| over 125 to 130 kg | Volume over 2 to 2.1 m3 |
Net price 525.00 PLN |
| over 130 to 135 kg | Volume over 2.1 to 2.2 m3 |
Net price 550.00 PLN |
| over 135 to 140 kg | Volume over 2.2 to 2.3 m3 |
Net price 575.00 PLN |
| over 140 to 145 kg | Volume over 2.3 to 2.4 m3 |
Net price 600.00 PLN |
| over 145 to 150 kg | Volume over 2.4 to 2.5 m3 |
Net price 625.00 PLN |
| over 150 to 155 kg | Volume over 2.5 to 2.6 m3 |
Net price 650.00 PLN |
| over 155 to 160 kg | Volume over 2.6 to 2.7 m3 |
Net price 675.00 PLN |
| over 160 to 165 kg | Volume over 2.7 to 2.8 m3 |
Net price 700.00 PLN |
| over 165 to 170 kg | Volume over 2.8 to 2.9 m3 |
Net price 725.00 PLN |
| over 170 to 175 kg | Volume over 2.9 to 3 m3 |
Net price 750.00 PLN |
| over 175 to 180 kg | Volume over 3 to 3.1 m3 |
Net price 775.00 PLN |
For home appliances and electronics, there is a separate shipping price list, where the price depends on the type of appliance.
| Appliance type | Net price |
|---|---|
| Hood | Net price 48.00 PLN |
| Sink | Net price 48.00 PLN |
| Stovetop | Net price 48.00 PLN |
| Coffee machine | Net price 48.00 PLN |
| Microwave | Net price 48.00 PLN |
| Stove | Net price 128.00 PLN |
| Dishwasher | Net price 128.00 PLN |
| Oven | Net price 128.00 PLN |
| Dryer | Net price 128.00 PLN |
| Washing machine | Net price 128.00 PLN |
| Undercounter fridge/freezer | Net price 128.00 PLN |
| Chest freezer | Net price 152.00 PLN |
| Single door refrigerator | Net price 152.00 PLN |
| SBS two-door refrigerator | Net price 280.00 PLN |
| TV up to 42" | Net price 40.00 PLN |
| TV up to 55" | Net price 48.00 PLN |
| TV up to 65" | Net price 64.00 PLN |
| TV over 65" | Net price 96.00 PLN |
You need to add the fuel surcharge to the price from the table.
You can also individually negotiate the fees from the table. To do that, contact Ambro Express.
The maximum weight of a single parcel in the shipment is 100 kg.
Check the example if you are not sure which delivery option to select.
Example
You sell a shower stall with the following dimensions — 180 cm x 80 cm x 20 cm — and a weight of 40 kg.
If you want to offer only the delivery (without the carry-in service), you can calculate the delivery price based on the Standard Courier Service price list — 95 PLN net + fuel surcharge.
If you want to offer the delivery with the carry-in service, you can calculate the delivery price based on the Home Delivery Service price list — 125 PLN net + fuel surcharge.
Along with a greater number of parcels dispatched monthly, Ambro Express offers an additional discount for sellers:
| The number of parcels per month | Discount |
|---|---|
| 1 to 50 | Discount 2% |
| 51 to 200 | Discount 3% |
| 201 to 500 | Discount 5% |
| 501 to 1,000 | Discount 8% |
| 1,001 to 3,000 | Discount 12% |
| over 3,000 | Discount 15% |
The discount covers the Standard Courier Service and Home Delivery. It does not concern the additional fees, for example: payment on delivery, parcel insurance, or notifications about the delivery status.
Additional services within Home Delivery
Carry-in service
A two-person team of professionals always handles the carry-in service. Ambro Express offers a carry-in service up to the fourth floor. If there is an elevator that a parcel fits in — then the service is available for any floor. The carry-in is included in the basic price of the order handled within the Home Delivery service — we do not provide a separate price list for that additional service.
Unpacking and removal of unnecessary packaging
The Ambro Express employees always unpack the parcel with the recipient present. If the customer wishes so — they can additionally remove the unnecessary packaging. The service costs 50 PLN net.
Assembly
The service of assembly is provided by a specialized team. Once the assembly is finished, the team puts the product in the place indicated by the recipient. The assembly cost is calculated individually, depending on the product type. The calculation is based on the installation manual, the duration, and the level of complexity of such an assembly.
Collection of used furniture or equipment
Once the parcel is delivered, the Ambro Express team can collect the used furniture, equipment, or other products. The service costs 150 PLN net.
Check how to add additional services
Additional fees
Within the Standard Courier Service and Home Delivery, you can make use of additional options, such as:
COD
The Ambro Express offers the payment-on-delivery option from 1.00 PLN to 7,000.00 PLN. The service costs 7.00 PLN — regardless of the amount paid on delivery.
Parcel insurance You can insure your parcel to the maximum amount of 7,000.00 PLN. The service costs 5.00 PLN — regardless of the insurance value.
The delivery status notification via text messages and/or email You can purchase an additional option of notifications on the delivery status, which are sent in a text message or by email. The notification is sent the moment the parcel is handed over for delivery. The text message costs 1.00 PLN, and an email notification — 0.50 PLN.
Fuel surcharge
The fuel surcharge is added to the basic price of each ordered shipment, and its amount is calculated based on the current market fuel prices.
You can check the current fuel surcharge rate on this website.
Additional services are not included in the basis for calculating the fuel surcharge.
Maximum parcel dimensions and weight
The maximum dimensions and weight of parcels you can dispatch with Allegro Ambro Express:
- within the Standard Courier Service:
- the maximum weight — 50 kg
- parcel's longest side — 400 cm
- the maximum sum of dimensions — 400 cm
- within the Home Delivery Service:
- the maximum weight — 100 kg
- parcel's longest side — 220 cm.
If you want to dispatch a parcel with greater dimensions or weight, contact Ambro Express.
