We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (18 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.Your selections concerning cookies expressed after signing in on the platform are associated with your Allegro account and will be remembered even if you sign in to your account from a different device or browser.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
Why we have asked you to confirm your balance
Pursuant to the Accounting Act, once a year we ask you to confirm the balance on your account. You can do it in the relevant tab. We always send a separate email with instructions.
We are obliged to receive a balance confirmation from you in accordance with the Polish Accounting Act (available only in Polish). Pursuant to Article 26 (1)(2) of this Act, as a service provider we are required to conduct an annual inventory of receivables from our customers.
What it means
We have to ask you to confirm your balance at a given date. We usually do this in early November and check your balance current as of the last day of October. We will ask you to confirm the balance for each marketplace you sell in.
You can confirm the balance we send you or make objections. According to the law, we cannot confirm your balance until you answer our request — even if you make no objections to the balance we send you.
How you can check the balance for a given date
- Open the Settlements with Allegro tab.
- If we need you to confirm your balance, a message will appear at the top of the page.
- Check the actual October balance based on your transaction list. To view it:
- go to the message and click [check balance] under the selected marketplace or
- go to the Operations History section and use the filter to manually select the date range: from October 1 to October 31.
- Once you do that, we will display the summary of the month in the first row of Operations History. Check whether the amount in the current balance column is the same as the balance displayed in the message at the top of the page.
- Do the same to compare the balance amounts for other marketplaces.
- If there are discrepancies between amounts — check the earlier operations history and particular fees throughout the year.
How to confirm the balance or make objections
- Go to the Settlements with Allegro tab.
- If we need you to confirm your balance, a message will appear at the top of the page.
- If:
- balances for all marketplaces are correct, click [confirm]
- you want to confirm balances only to some marketplaces or you have doubts — click [I have comments].
- If you click [I have comments] — in the following step, make sure to describe what you do not agree with. Next, click [submit] to send your comment.
If you object to the balance amount we calculated — our financial department will verify the case and we will get back to you with an explanation. The request for balance confirmation will be displayed in the Settlements with Allegro tab for 21 days.
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