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With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Why we have asked you to confirm your balance
Pursuant to the Accounting Act, once a year we ask you to confirm the balance on your account. You can do it in the relevant tab. We always send a separate email with instructions.
We are obliged to receive a balance confirmation from you in accordance with the Polish Accounting Act (available only in Polish). Pursuant to Article 26 (1)(2) of this Act, as a service provider we are required to conduct an annual inventory of receivables from our customers.
What it means
We have to ask you to confirm your balance at a given date. We usually do this in early November and check your balance current as of the last day of October. We will ask you to confirm the balance for each marketplace you sell in.
You can confirm the balance we send you or make objections. According to the law, we cannot confirm your balance until you answer our request — even if you make no objections to the balance we send you.
How you can check the balance for a given date
- Open the Settlements with Allegro tab.
- Select the marketplace.
- Check the Operations history:
- select the appropriate date range — from October 1 to October 31 — or click the banner containint the message to use a filter
- check whether the balance displayed in the Summary of the month section is correct.
- If you find the balance correct — you can move on to confirm it. If you have any doubts — check the earlier operations history and earlier payments from this year. If you think that something is wrong — go to the confirmation stage where you can report your objections.
How to confirm the balance or make objections
- Go to the Settlements with Allegro tab.
- Select the marketplace.
- Click [yes] to confirm your balance or [no] to make objections.
- If you click [no] — in the following step, make sure to describe what you do not agree with.
By following the steps described above, you can confirm the balance for each marketplace you sell in.
If you object to the balance amount we calculated — our financial department will verify the case and we will get back to you with an explanation. The request for balance confirmation will be displayed in the Settlements with Allegro tab for 21 days.
