We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
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How often the data is verified
How you will be informed about the verification
What information should be visible on the document
You can secure your document
How to submit the photo of the document
How you will know if the verification was successful
In what cases you have to submit the document again
How much time you have to confirm your identity
What happens if you fail to submit the requested document
What the termination of agreement by PayU means
Seller data verification on a regular account
Your Allegro account can be subject to standard data verification that payment operators are legally obliged to perform.
Legal basis
Such verification is required by the Act of March 1, 2018 on preventing money laundering and financing terrorism. The Act is is available on the website of the national legislature (only in Polish). Institutions like PayU are legally obliged to update documents and customers' data regularly. According to law, such institutions have the right to process information from customers' identity documents and to make copies of them.
How often the data is verified
Payment operators may verify data anytime, however, usually they do it once in 3 years.
How you will be informed about the verification
If the payment operator needs your identity document to verify your data, you will receive a request from PayU to send it. The request will be sent from the address service@payu.com — the title will be “Zweryfikuj swoje dane, aby nadal wypłacać środki z Allegro Finanse” (Verify your data to be able to withdraw money from Allegro Finance). We will also block you from paying out sales money in the Funds and Operations History tab.
What information should be visible on the document
All you need to do is to submit a photograph of the back side of your national identity card or only the page of your passport that contains the photograph.
Only the following have to be visible and legible:
- first and last name
- PESEL number (or your date of birth if you do not have a PESEL number)
- document's series and number
- document's date of issue and expiry date.
You can cover all the other information.
You can secure your document
To secure the copy of your document, you can add a watermark or any other elements, for example, a strike-through or a text. However, such additional security means cannot hinder readability of the data necessary for completing the verification.
How to submit the photo of the document
- Go to the Payout Settings tab.
- In the PayU section, click [go to Payu].
- Attach a photo of your identity document and submit it for verification. Done!
How you will know if the verification was successful
If — after you submit the scanned copy of the documents or its photograph — the [go to Payu] button in the Payout Settings tab:
- is not visible — your data has been successfully verified and updated
- is visible but when you click it, a message about ongoing verification pops up — your data are still being verified by the PayU team
- is visible but when you click it, a form appears — your data have not been updated. In that case check whether the photo you submitted is clear and the data is legible — then submit the document again.
In what cases you have to submit the document again
You may have to do it if the document you submitted:
- is illegible — it is impossible to read the required data
- belongs to someone else than the person registered on a given account and being verified
- contains data that are covered but necessary for completing the verification
- consists of one page that does not contain all the data necessary for completing the verification.
How much time you have to confirm your identity
You have to do it within 60 days from receiving the request.
What happens if you fail to submit the requested document
If you fail to verify your data, the PayU payment operator may terminate the service agreement on your Allegro account. PayU will inform you about that via email. In the attachment to the email you will also find the termination of services provided to you by PayU.
What the termination of agreement by PayU means
That means you will not be able to:
- sell on Allegro and Allegro Lokalnie
- list on charity auctions on the Allegro Charytatywnie platform
- accept payments from buyers.
You can still buy on Allegro, Allegro Lokalnie, and participate in charity auctions. If you want to start selling again, register a new account on Allegro. Check how to do that.
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