We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
I am having issues with API Allegro
If you have issues while using the Allegro API, check the news, guides and documentation in our website for developers. You can also contact us.
If the software you created cannot communicate with the Allegro API, try to troubleshoot it on your own following our tips.
- Check the news for developers ― maybe the issue stems from some changes we have introduced.
- Check our articles on Getting started and Guides.
- Make sure the authentication and authorization were conducted correctly.
- Carefully read the given method's documentation. Pay attention to the returned data and error codes in the Responses section.
If you did not manage to solve the issue
If the methods listed above prove ineffective, let us know in detail what the issue is.
Prepare the following information:
- environment the issue occurs in (for example, Sandbox, production)
- login of the user the issue concerns
- how often the issue occurs (for example, selectively, always)
- if the issue occurs selectively ― IDs of the elements the issue concerns (for example, offer ID, order ID, user ID)
- attachment with the content of the request and response, as well as trace-id (if you have one).
Click [contact us] under this article, or contact us via the GitHub forum. Provide all the information listed above in the report.
If you use an external app that uses the Allegro API, report the bug to the support team of that tool first. If the support team finds a bug on our side, they can contact us via the GitHub forum, and provide all the information listed above ― crucial to troubleshoot the issue.
