We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
How to handle orders placed on by unregistered buyers
On Allegro, buyers from foreign marketplaces can place orders without creating an account. It means that you can get orders also from unregistered buyers.
Unregistered buyers cannot use certain features — for example, Allegro Smart! Check the key differences from a buyer's perspective.
If a buyer places an order without registering, you cannot ask them to pay a surcharge for their purchase. Apart from that, you can handle an order placed without registration just like any other.
How it works
If a buyer decides to place an order without creating an account, they can select the [pokračovat jako host] (buy as a guest) option. Next, they continue like buyers with registered accounts — enter shipping details and select a payment method and a delivery option. Regardless of whether your customer holds an Allegro account — we will provide you with all the information necessary to fulfill the order.
We contact unregistered buyers via email. If you want to ask the buyer a question, contact them via your Message Center. We will send your message to the email address the buyer provided while making the purchase. You will see their reply in your Message Center as well.
What unregistered buyers cannot do
Among others, unregistered buyers cannot:
- benefit from Allegro Smart!
- make purchases through the app
- use coupons
- pay a surcharge for their order
- rate you as a seller — they can only rate the product they bought
- benefit from the additional post-purchase protection — Allegro Protect. However, after registering an account, the buyer can apply for compensation regarding new orders as well as the old ones — placed before the registration.
- check their purchase history
- use tools such as the Message Center or Favorites list.
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