We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
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How to close your Allegro account
You can end your activity on Allegro by withdrawing from the agreement with the platform or terminating the agreement. You can do it in a few simple steps.
You can end your activity on Allegro by:
- withdrawing from the agreement
- terminating the agreement.
Withdrawing from the agreement with Allegro
When you can withdraw from the agreementYou can easily withdraw from the agreement with us ― without providing a reason ― if 14 days have not passed since your Allegro account was registered.
How to withdraw from the agreementTo withdraw from the agreement, submit this application. You will then get a confirmation email from us.
You will lose access to your account immediately after submitting the application. We will log you out and you will not sign in again.
What happens nextUsually, we consider the application right away ― within minutes. It may take us up to 7 days.
- If there were no sales or purchases on your account ― we will completely and irreversibly delete your personal details from our systems.
- If you have made a purchase or listed an offer on that account ― we will erase your data after the time indicated in the Privacy protection policy.
Termination of the agreement with Allegro
When you can terminate the agreementYou can terminate the agreement any time ― also if you no longer meet the conditions of withdrawing from the agreement.
How to terminate the agreementTo terminate the agreement with Allegro, submit this application. That will terminate the agreement you entered with us when you created the account.
What happens nextFrom the moment you submit the application, we will start counting the notice period of 60 days. During that period, you will be able to sign in to your account and finalize the open purchases, auctions or Discussions. However, you will not be able to use most of the features on Allegro, such as making purchases or listing offers, among others. Within the first 7 days of the notice period, we will remove all offers you listed. After 60 days, your agreement will be terminated. We will remove your personal details after the time indicated in the Privacy protection policy.
When we may remove your account
We can terminate the agreement:
- if you repeatedly violate the Allegro Terms & Conditions or
- for accounts where no purchase or sale has been made for at least:
- 5 years from account registration or
- 10 years from the last transaction on that account.
What it means for you
Before we terminate our agreement with you due to a lack of purchases or sales, we will let you know by email. If you do not buy or sell anything on Allegro or Allegro Lokalnie within 30 days from that moment — we will automatically terminate the agreement. It means we will remove your account and all data on it.
- Pay out your sales funds.
- Pay any arrears to Allegro.
- If you have an open invoice account ― settle the balance on the Allegro account, and close it in the Invoices tab, or use the [contact us] button below this article.
- If you have a Subscription ― unsubscribe in the Subscriptions tab.
If you have an active Allegro Pay service ― pay for all the purchases you made using that method.
If you have an active Allegro Cash service ― we will disable it on your account immediately after you request to terminate the agreement. If there is any money left in your Allegro Cash account ― we will return it to the bank account you used to activate the service. If you want us to transfer that money to another bank account ― contact us.
What if you are an Allegro Smart! member ― we will disable this service on your account immediately after you submit the termination of the agreement. Within 14 days, we will refund you for the unused period of the Allegro Smart! membership. We will transfer the money to the account you used to pay for the service. We will also email you the correction invoice.
