We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
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How can I check if the buyer has received a refund within Allegro Protect
When your customer files an application within Allegro Protect and we accept it, we will refund them from Allegro Protect budget. We do it in two ways.
If your customer files an application within Allegro Protect and we accept it, we will refund them from Allegro Protect budget.
We do it in two ways:
- If a customer bought an item on Allegro and paid for it through Allegro Finance, we will transfer the money back to the bank account they used to pay for their order via PayU or Przelewy24. You can find the information about it in the Orders tab — next to the order the refund concerns.
- If a customer bought an item on Allegro Lokalnie and paid for it outside Allegro Finance, we will transfer the refund with a standard bank transfer. We will inform you about it by email.
Where in the Orders tab you can find information about the refund
If the buyer has received a refund for a given order, we will mark it as paid and display the amount of 0.00 PLN below.
Click [show more] next to a given order to see more information about the refund, like, for example, the refund date and time. If we make a refund from Allegro Protect budget, we will mark this refund with the Allegro Protect badge.
You will also see the information about your customer getting a refund within the Allegro Protect upon your attempt to make a refund. The [make a refund] option will not be available to you.
