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From May, as part of a test, some buyers could see the delivery information displayed differently. We have now introduced this view permanently.
How it worked before
In an offer, buyers could see information about:
- the fastest estimated delivery time
- the lowest delivery cost: Delivery from PLN X
- general conditions for a free Smart! delivery — to pick-up points and courier deliveries.
The information we displayed could apply to various delivery options, such as:
- the fastest estimated delivery time — applies to the Paczkomat InPost delivery option
- the lowest delivery cost: Delivery from PLN X — applies to the Registered letter delivery option.
How it will work now
We combined information about the fastest and the cheapest delivery option into one. From today, the buyers can see:
- complete information about a single, most beneficial option — fastest and cheapest
- information on the conditions they need to meet to use a free Smart! delivery.
What it means for you
If, in your offer, you enable delivery options from carriers for which we display different same-day shipping times, buyers may see the earlier time in that offer — if the delivery option from that carrier is cheaper than one from the carrier with the later time.
See examples
You enable three options with fast delivery in your offer:
- delivery tomorrow — buy before 1 p.m. (for free)
- delivery tomorrow — buy before 3 p.m. (costs 11 PLN)
- delivery tomorrow — buy before 6 p.m. (for 15 PLN).
Buyers will see:
- before 1 p.m.: delivery tomorrow — buy before 1 p.m. (for free)
- after 1 p.m.: delivery tomorrow — buy before 3 p.m. (for 11 PLN)
- after 3 p.m.: delivery tomorrow — buy before 6 p.m. (for 15 PLN).
Buyers will see the best option available in the offer at that moment. In the offer, we will display the delivery option with the latest same-day dispatch time, which also has the highest delivery cost, when options with earlier same-day dispatch times and lower delivery costs are no longer available.
If you enable more than one option with the same delivery cost, we will display one with the latest same-day dispatch time.
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