We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
1. What is an e-invoice?
2. Will I get one e-invoice for sales in all marketplaces?
3. How to switch from a regular invoice to an e-invoice, and vice versa?
4. Is it legal to issue an e-invoice?
5. Is electronic invoicing safe?
6. For how long are e-invoice files stored in the Invoices tab?
7. What software do I need to properly read an e-invoice?
8. Is issuing an e-invoice a paid service?
9. Is an e-invoice available faster than a regular invoice?
10. How do I recognize whether an invoice is an electronic or a regular one?
11. I tried to open my e-invoice, but it is secured with a password. What should I do?
Electronic invoices — frequently asked questions
If you get invoices from Allegro, you can choose to receive e-invoices, sent by e-mail.
1. What is an e-invoice?
E-invoice is a digital invoice issued by us — Allegro.pl. A file containing an e-invoice has the same legal force as a regular invoice. If you need to, you can present it in the Tax Office to account for all fees charged for Allegro services. You can find e-invoices in the Invoices tab.
2. Will I get one e-invoice for sales in all marketplaces?
No. We will issue separate invoices for sales in each marketplace — for all the marketplaces you sell in. We issue e-invoices in the relevant currency.
3. How to switch from a regular invoice to an e-invoice, and vice versa?
If you want to change the form of invoice delivery, contact us.
4. Is it legal to issue an e-invoice?
An e-invoice is an electronic version of the invoice issued by Allegro. A file with an e-invoice has legal force equal to a paper invoice.
5. Is electronic invoicing safe?
Yes. You can access your e-invoices only after you sign in to your Allegro account. It is impossible to download your e-invoices from another source. E-invoices are shared as PDF files, and are secured in such a way that it is impossible to change invoice details. It is especially secured against:
- editing the document
- commenting
- completing or signing form fields
- combining and assembling
- copying document contents
- separating pages.
We store e-invoice files in the secure archive. Downloading the files is possible only with the use of the appropriate SSL protocol.
6. For how long are e-invoice files stored in the Invoices tab?
E-invoice files are available for 7 years in the Invoices from the date of issuing – which means they are available up to 2 years after the tax liability expiration.
7. What software do I need to properly read an e-invoice?
In order to open an e-invoice properly, you need an updated version of a free PDF reader software, for example Adobe Reader or Foxit Reader. Some web browsers can also successfully read PDF files.
8. Is issuing an e-invoice a paid service?
No. We do not charge any fees for issuing an e-invoice.
9. Is an e-invoice available faster than a regular invoice?
Yes. E-invoices and their identical copies are available immediately after they are generated by the system.
10. How do I recognize whether an invoice is an electronic or a regular one?
Every invoice is labeled as a regular or an electronic invoice.
11. I tried to open my e-invoice, but it is secured with a password. What should I do?
E-invoice files are never secured with a password. This might be an error caused by your PDF reader software. Use an updated, free PDF reader software, such as Adobe Reader or Foxit Reader.
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