We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (16 partners), including "IAB Europe Trusted Partners" (9 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. Ensure security, prevent and detect fraud, and fix errors. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
With this option, you can select the marketplace — Poland (allegro.pl), Czechia (allegro.cz), Slovakia (allegro.sk) or Hungary (allegro.hu). With that, you can read articles about rules applicable to a foreign marketplace in your default language. If you want to browse articles in a different language, click here.
Changes to filtering complaints and Discussions
Now you can handle your issues more efficiently — see what we have changed.
Before, two of the filters available in the Complaints and Discussions with buyers tab — request type and status — worked separately. Sometimes a given status and request type did not match one another. Consequently, there were no records displayed on the list.
We have combined them in a single filter: Status. Thanks to this, you will always see the correct information.
What else we have changed
We have also added a default option: Sorting by urgency. You can now find the most urgent issues at the top of the list.
The issues will be displayed in the following order:
- active issues with deadline for making a decision — the less time you have left to make a decision, the higher up on the list you will see the issue
- active issues without a deadline — such as standard Discussions with customers
- overdue issues or issues for which you did not reach an agreement with the customer
- resolved and closed issues.
The new order of displaying issues will help you manage them more efficiently.
Go to the Complaints and Discussions with buyers tab to see the changes.
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